Technical Support
UK
The median Technical Support salary in the UK is £34,000 per year according to job vacancies posted during the 6 months to 31 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 31 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 245 | 480 | 613 |
| Rank change year-on-year | +235 | +133 | -31 |
| Permanent jobs requiring a Technical Support | 1,195 | 560 | 862 |
| As % of all permanent jobs advertised in the UK | 1.15% | 0.59% | 0.51% |
| As % of the Job Titles category | 1.21% | 0.64% | 0.53% |
| Number of salaries quoted | 991 | 271 | 513 |
| 10th Percentile | £24,000 | £26,020 | £19,750 |
| 25th Percentile | £27,500 | £29,875 | £24,750 |
| Median annual salary (50th Percentile) | £34,000 | £37,500 | £32,500 |
| Median % change year-on-year | -9.33% | +15.38% | +6.56% |
| 75th Percentile | £45,000 | £47,500 | £43,750 |
| 90th Percentile | £50,000 | £57,000 | £57,500 |
| UK excluding London median annual salary | £33,500 | £36,000 | £30,000 |
| % change year-on-year | -6.94% | +20.00% | +5.26% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 98,949 | 86,999 | 161,827 |
| % of permanent jobs with a recognized job title | 94.84% | 91.30% | 96.06% |
| Number of salaries quoted | 70,362 | 55,875 | 84,924 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,676 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,296 |
| % change year-on-year | -6.54% | +6.37% | +5.89% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Salary Trend
3-month moving average salary quoted in jobs citing Technical Support.
Technical Support
Salary Histogram
Salary distribution for jobs citing Technical Support over the 6 months to 31 May 2024.
Technical Support
Top 18 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 6 months to 31 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +247 | 1,085 | £34,000 | -9.33% | 202 |
| UK excluding London | +160 | 1,051 | £33,500 | -6.94% | 179 |
| North of England | +122 | 259 | £34,000 | +3.03% | 44 |
| South East | +107 | 252 | £33,500 | -21.18% | 40 |
| Midlands | +150 | 223 | £30,000 | -3.85% | 41 |
| Work from Home | +90 | 213 | £32,500 | -18.75% | 60 |
| North West | +103 | 151 | £35,000 | +16.92% | 21 |
| South West | +14 | 137 | £34,500 | -13.75% | 25 |
| West Midlands | +86 | 130 | £35,000 | +16.67% | 27 |
| London | +150 | 118 | £40,000 | -1.23% | 28 |
| East of England | +32 | 94 | £32,500 | -1.52% | 29 |
| East Midlands | - | 93 | £28,500 | - | 14 |
| Yorkshire | +53 | 86 | £32,500 | -27.78% | 15 |
| Scotland | -58 | 42 | £30,000 | -33.33% | 5 |
| Wales | +20 | 23 | £32,500 | -18.75% | 4 |
| North East | +9 | 22 | £30,500 | -34.05% | 8 |
| Northern Ireland | +28 | 13 | £37,250 | -6.88% | 3 |
| Isle of Man | - | 8 | £45,000 | - |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 31 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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