Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 420 437 543
Rank change year-on-year +17 +106 -122
Permanent jobs citing VoIP 601 681 1,002
As % of all permanent jobs advertised in the UK 0.59% 0.70% 0.60%
As % of the Communications & Networking category 4.44% 4.40% 4.50%
Number of salaries quoted 516 484 737
10th Percentile £24,598 £26,250 £25,490
25th Percentile £26,250 £30,688 £31,954
Median annual salary (50th Percentile) £32,500 £39,641 £46,000
Median % change year-on-year -18.01% -13.83% +17.95%
75th Percentile £46,000 £52,625 £66,250
90th Percentile £61,875 £68,750 £80,000
UK excluding London median annual salary £32,500 £40,000 £42,500
% change year-on-year -18.75% -5.88% +21.43%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,526 15,491 22,250
As % of all permanent jobs advertised in the UK 13.18% 15.91% 13.33%
Number of salaries quoted 9,416 7,761 11,859
10th Percentile £26,250 £27,900 £28,250
25th Percentile £32,500 £35,750 £37,500
Median annual salary (50th Percentile) £47,500 £50,000 £52,500
Median % change year-on-year -5.00% -4.76% +5.00%
75th Percentile £63,750 £70,000 £70,000
90th Percentile £77,715 £87,500 £85,000
UK excluding London median annual salary £44,000 £45,000 £47,500
% change year-on-year -2.22% -5.26% +5.56%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 28 May 2024.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +25 560 £32,500 -16.67% 136
UK excluding London +8 504 £32,500 -18.75% 118
Work from Home +32 177 £37,500 -11.76% 53
South East +44 139 £32,500 -36.59% 32
North of England +28 133 £31,250 -20.89% 33
London +64 92 £50,000 +33.33% 31
Midlands +25 87 £29,000 -20.55% 15
North West -19 63 £34,000 -20.00% 18
East of England +7 61 £41,750 +46.49% 11
West Midlands +28 59 £33,750 -14.86% 8
South West -81 44 £37,500 -25.00% 14
Yorkshire +64 40 £28,750 +0.88% 10
North East +12 30 £27,000 -16.92% 5
East Midlands -3 28 £28,165 -20.66% 7
Wales +8 20 £29,750 -21.19% 10
Scotland -56 20 £42,500 -10.05% 5

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 103 (17.14%) Microsoft Exchange
2 70 (11.65%) SharePoint
3 10 (1.66%) Skype for Business
4 5 (0.83%) CMS
4 5 (0.83%) Exchange Server 2013
5 3 (0.50%) IIS
5 3 (0.50%) SAS
6 2 (0.33%) Confluence
6 2 (0.33%) Exchange Server 2003
6 2 (0.33%) Exchange Server 2007
6 2 (0.33%) Exchange Server 2010
6 2 (0.33%) WordPress
Applications
1 103 (17.14%) Microsoft Office
2 8 (1.33%) Spreadsheet
3 3 (0.50%) MS Visio
3 3 (0.50%) SPSS
4 2 (0.33%) Microsoft Excel
4 2 (0.33%) Trello
Business Applications
1 4 (0.67%) Carpe Diem
2 2 (0.33%) Sage 200
2 2 (0.33%) Sparx Enterprise Architect
3 1 (0.17%) SAP ERP
3 1 (0.17%) SAP S/4HANA
Cloud Services
1 275 (45.76%) Microsoft 365
2 187 (31.11%) Azure
3 60 (9.98%) Entra ID
4 57 (9.48%) AWS
5 32 (5.32%) SaaS
6 22 (3.66%) Mimecast
7 18 (3.00%) Google Workspace
8 16 (2.66%) Power Platform
9 14 (2.33%) GCP
9 14 (2.33%) OneDrive
10 8 (1.33%) WhatsApp
11 7 (1.16%) Amazon EC2
11 7 (1.16%) PaaS
11 7 (1.16%) Rubrik
12 6 (1.00%) Cloud Computing
12 6 (1.00%) Twilio
13 4 (0.67%) Azure ExpressRoute
13 4 (0.67%) Dynamics 365
13 4 (0.67%) IaaS
13 4 (0.67%) Virtual Private Cloud
Communications & Networking
1 174 (28.95%) Firewall
2 134 (22.30%) WAN
3 114 (18.97%) LAN
4 106 (17.64%) VPN
5 102 (16.97%) DNS
6 95 (15.81%) TCP/IP
7 74 (12.31%) Wireless
8 72 (11.98%) Wi-Fi
9 68 (11.31%) DHCP
10 63 (10.48%) VLAN
11 47 (7.82%) Unified Communications
12 46 (7.65%) Internet
13 45 (7.49%) MPLS
14 39 (6.49%) Network Security
15 38 (6.32%) SAN
15 38 (6.32%) SD-WAN
16 37 (6.16%) PBX
17 26 (4.33%) Broadband
18 25 (4.16%) NAS
19 24 (3.99%) BGP
Database & Business Intelligence
1 43 (7.15%) SQL Server
2 11 (1.83%) MySQL
3 9 (1.50%) Power BI
4 3 (0.50%) Amazon RDS
4 3 (0.50%) Big Data
4 3 (0.50%) EDRMS
5 1 (0.17%) PostgreSQL
5 1 (0.17%) PowerPivot
5 1 (0.17%) RDBMS
5 1 (0.17%) Relational Database
5 1 (0.17%) SQL Server Reporting Services
Development Applications
1 5 (0.83%) Jenkins
2 3 (0.50%) JIRA
2 3 (0.50%) Rational DOORS
3 2 (0.33%) Hudson
3 2 (0.33%) Visual Studio
4 1 (0.17%) Robot Framework
4 1 (0.17%) Selenium
General
1 262 (43.59%) Social Skills
2 108 (17.97%) Telecoms
3 40 (6.66%) Finance
4 27 (4.49%) Organisational Skills
5 23 (3.83%) Retail
6 21 (3.49%) Law
7 20 (3.33%) Legal
8 18 (3.00%) Analytical Skills
9 17 (2.83%) Inclusion and Diversity
10 12 (2.00%) Documentation Skills
11 11 (1.83%) Back Office
12 10 (1.66%) Marketing
12 10 (1.66%) Presentation Skills
13 9 (1.50%) Electronics
14 8 (1.33%) Billing
14 8 (1.33%) Public Sector
15 7 (1.16%) Banking
16 6 (1.00%) French Language
16 6 (1.00%) German Language
16 6 (1.00%) Italian Language
Job Titles
1 130 (21.63%) Support Engineer
2 121 (20.13%) IT Support
3 106 (17.64%) IT Engineer
4 105 (17.47%) Analyst
5 84 (13.98%) IT Support Engineer
6 59 (9.82%) Senior
7 51 (8.49%) Infrastructure Engineer
8 39 (6.49%) Network Engineer
9 38 (6.32%) IT Technician
10 35 (5.82%) IT Analyst
11 34 (5.66%) Service Analyst
11 34 (5.66%) Service Desk Analyst
12 32 (5.32%) IT Support Analyst
13 31 (5.16%) 2nd Line Support
13 31 (5.16%) Operations Analyst
14 29 (4.83%) Support Analyst
15 28 (4.66%) 1st Line Support
16 27 (4.49%) Technical Support
17 25 (4.16%) Operations Engineer
17 25 (4.16%) Technical Engineer
Libraries, Frameworks & Software Standards
1 10 (1.66%) 802.1X
2 8 (1.33%) SAML
3 6 (1.00%) .NET
4 5 (0.83%) CSS
5 3 (0.50%) RESTful
5 3 (0.50%) XMPP
6 2 (0.33%) HTML
6 2 (0.33%) Web Services
6 2 (0.33%) XML
7 1 (0.17%) .NET Core
7 1 (0.17%) ASP.NET Web API
7 1 (0.17%) FreeSWITCH
7 1 (0.17%) LDAP
7 1 (0.17%) pytest
7 1 (0.17%) WCF
7 1 (0.17%) WPF
Miscellaneous
1 42 (6.99%) Driving Licence
2 34 (5.66%) Management Information System
3 31 (5.16%) Video Conferencing
4 29 (4.83%) Self-Motivation
5 27 (4.49%) Fat Client
5 27 (4.49%) Thin Client
6 23 (3.83%) Data Centre
7 13 (2.16%) IoT
8 12 (2.00%) CCTV
9 11 (1.83%) Clustering
10 10 (1.66%) Onboarding
11 9 (1.50%) Public Cloud
12 8 (1.33%) Client/Server
13 7 (1.16%) FMCG
13 7 (1.16%) Smartcard
13 7 (1.16%) Social Media
14 5 (0.83%) ARM Cortex
14 5 (0.83%) Data Protection Act
14 5 (0.83%) Handset
14 5 (0.83%) Operational Technology
Operating Systems
1 309 (51.41%) Windows
2 185 (30.78%) Windows Server
3 77 (12.81%) Windows 10
4 34 (5.66%) Linux
4 34 (5.66%) Windows Server 2016
5 29 (4.83%) Apple iOS
6 28 (4.66%) Mac OS
6 28 (4.66%) Windows Server 2019
7 24 (3.99%) Windows Server 2012
8 21 (3.49%) Android
9 16 (2.66%) Windows 7
10 7 (1.16%) Mac OS X
11 5 (0.83%) FreeRTOS
11 5 (0.83%) ThreadX
11 5 (0.83%) Windows Server 2008
12 3 (0.50%) CentOS
12 3 (0.50%) Ubuntu
12 3 (0.50%) Windows Vista
12 3 (0.50%) Windows XP
13 2 (0.33%) Unix
Processes & Methodologies
1 152 (25.29%) Problem-Solving
2 132 (21.96%) Customer Service
3 89 (14.81%) ITIL
4 62 (10.32%) Continuous Improvement
5 57 (9.48%) Infrastructure Engineering
6 48 (7.99%) Cybersecurity
7 47 (7.82%) Change Management
8 45 (7.49%) Service Delivery
9 37 (6.16%) Asset Management
10 35 (5.82%) Disaster Recovery
11 34 (5.66%) Mobile Device Management
12 33 (5.49%) Agile
12 33 (5.49%) Decision-Making
13 32 (5.32%) ITSM
14 31 (5.16%) Business Development
15 30 (4.99%) Project Planning
16 29 (4.83%) Project Management
17 28 (4.66%) Information Security
18 26 (4.33%) Project Delivery
19 25 (4.16%) Remote Monitoring and Management
Programming Languages
1 42 (6.99%) PowerShell
2 28 (4.66%) SQL
3 17 (2.83%) JavaScript
4 14 (2.33%) Python
5 9 (1.50%) Bash
6 8 (1.33%) C#
7 7 (1.16%) C
8 6 (1.00%) PHP
9 5 (0.83%) C++
9 5 (0.83%) VB.NET
10 4 (0.67%) R
11 3 (0.50%) Java
11 3 (0.50%) Objective-C
12 2 (0.33%) T-SQL
13 1 (0.17%) Perl
13 1 (0.17%) Swift
Qualifications
1 99 (16.47%) Degree
2 66 (10.98%) Cisco Certification
3 49 (8.15%) CCNA
3 49 (8.15%) Microsoft Certification
4 31 (5.16%) CCNP
5 30 (4.99%) MCSE
6 23 (3.83%) DBS Check
7 13 (2.16%) CISSP
8 12 (2.00%) MCSA
9 11 (1.83%) CCIE
10 10 (1.66%) CISM
11 9 (1.50%) Network+ Certification
12 8 (1.33%) CCDP
12 8 (1.33%) MCP
13 7 (1.16%) CCIE Routing and Switching
13 7 (1.16%) SC Cleared
13 7 (1.16%) Security Cleared
14 5 (0.83%) A+ Certification
14 5 (0.83%) CompTIA CySA+
14 5 (0.83%) ITIL Certification
Quality Assurance & Compliance
1 35 (5.82%) SLA
2 16 (2.66%) GDPR
3 12 (2.00%) Cyber Essentials
4 8 (1.33%) QA
5 7 (1.16%) NIST
6 6 (1.00%) ISO/IEC 27001
7 5 (0.83%) NCSC
8 4 (0.67%) PCI DSS
9 1 (0.17%) Accessibility
System Software
1 249 (41.43%) Active Directory
2 117 (19.47%) Hyper-V
3 90 (14.98%) VMware Infrastructure
4 21 (3.49%) VMware ESXi
5 19 (3.16%) vSphere
6 15 (2.50%) Virtual Machines
7 7 (1.16%) Firmware
8 5 (0.83%) Terminal Services
9 3 (0.50%) Kamailio
10 2 (0.33%) pfSense
10 2 (0.33%) VMware NSX
11 1 (0.17%) Docker
11 1 (0.17%) Dovecot
11 1 (0.17%) NFS
11 1 (0.17%) Postfix
11 1 (0.17%) Virtual Desktop
11 1 (0.17%) Virtual Servers
11 1 (0.17%) VMware Server
Systems Management
1 50 (8.32%) SCCM
2 37 (6.16%) Microsoft Intune
3 15 (2.50%) Jamf Pro
4 10 (1.66%) Single Sign-On
5 9 (1.50%) Autotask
6 8 (1.33%) Failover Clustering
7 7 (1.16%) ZABBIX
8 6 (1.00%) FortiGate
9 5 (0.83%) PaperCut
10 4 (0.67%) AirWatch
11 3 (0.50%) Dell DRAC
12 2 (0.33%) Active Directory Federation Services
12 2 (0.33%) Cisco CUCM
12 2 (0.33%) Nessus
13 1 (0.17%) Ansible
13 1 (0.17%) Kubernetes
13 1 (0.17%) MobiControl
13 1 (0.17%) Proxmox
13 1 (0.17%) WSUS
Vendors
1 300 (49.92%) Microsoft
2 125 (20.80%) VMware
3 95 (15.81%) Cisco
4 45 (7.49%) Meraki
5 31 (5.16%) Sophos
6 28 (4.66%) HP
7 26 (4.33%) Apple
8 23 (3.83%) CheckPoint
8 23 (3.83%) Google
9 22 (3.66%) Mitel
10 20 (3.33%) Veeam
11 19 (3.16%) Citrix
12 17 (2.83%) ConnectWise
12 17 (2.83%) Datto
13 15 (2.50%) Acronis
13 15 (2.50%) Aruba
13 15 (2.50%) Dell
14 14 (2.33%) Barracuda Networks
14 14 (2.33%) Draytek
15 13 (2.16%) Ribbon