Service Management Jobs in Wales

Service Management
UK > Wales

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 101 77 65
Rank change year-on-year -24 -12 -24
Permanent jobs citing Service Management 25 59 82
As % of all permanent jobs advertised in Wales 1.11% 3.51% 4.05%
As % of the Processes & Methodologies category 1.47% 3.64% 4.29%
Number of salaries quoted 9 19 41
10th Percentile £40,000 £30,500 £20,750
25th Percentile £44,851 £36,867 £24,034
Median annual salary (50th Percentile) £46,604 £51,573 £36,943
Median % change year-on-year -9.63% +39.60% +13.67%
75th Percentile £65,000 £62,500 £41,250
90th Percentile £72,433 - £57,693
UK median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -

All Process and Methodology Skills
Wales

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,704 1,621 1,910
As % of all permanent jobs advertised in Wales 75.94% 96.32% 94.23%
Number of salaries quoted 1,132 805 1,146
10th Percentile £27,500 £26,250 £31,475
25th Percentile £35,000 £33,000 £37,500
Median annual salary (50th Percentile) £45,000 £45,000 £48,000
Median % change year-on-year - -6.25% +10.34%
75th Percentile £60,000 £61,250 £62,500
90th Percentile £70,000 £72,500 £75,000
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

Service Management
Job Vacancy Trend in Wales

Job postings citing Service Management as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Management in Wales

Service Management
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Service Management in Wales.

Salary trend for Service Management in Wales

Service Management
Salary Histogram in Wales

Salary distribution for jobs citing Service Management in Wales over the 6 months to 1 June 2024.

Salary histogram for Service Management in Wales

Service Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wales region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales -31 22 £46,604 -12.48% 14
West Wales +13 2 £40,000 - 1
North Wales - 1 - -
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.00%) WebLogic
2 2 (8.00%) SAS
3 1 (4.00%) Microsoft Exchange
3 1 (4.00%) SharePoint
Business Applications
1 3 (12.00%) Remedy ITSM
Cloud Services
1 4 (16.00%) Azure
2 2 (8.00%) GCP
2 2 (8.00%) OpenShift
3 1 (4.00%) Azure DevOps
3 1 (4.00%) Microsoft 365
3 1 (4.00%) OneDrive
Database & Business Intelligence
1 4 (16.00%) Elasticsearch
1 4 (16.00%) RDBMS
1 4 (16.00%) Relational Database
1 4 (16.00%) SQL Server
Development Applications
1 2 (8.00%) IBM UrbanCode
General
1 11 (44.00%) Social Skills
2 5 (20.00%) Finance
3 4 (16.00%) Analytical Skills
3 4 (16.00%) Inclusion and Diversity
3 4 (16.00%) Local Government
3 4 (16.00%) Police
4 3 (12.00%) Public Sector
5 2 (8.00%) Banking
5 2 (8.00%) Presentation Skills
6 1 (4.00%) Retail
Job Titles
1 7 (28.00%) Architect
2 6 (24.00%) Senior
3 5 (20.00%) Analyst
4 4 (16.00%) Applications Specialist
4 4 (16.00%) Applications Support
4 4 (16.00%) Applications Support Analyst
4 4 (16.00%) Database Specialist
4 4 (16.00%) ICT Specialist
4 4 (16.00%) Senior Analyst
4 4 (16.00%) Senior Applications Support
4 4 (16.00%) Senior Applications Support Analyst
4 4 (16.00%) Senior Support Analyst
4 4 (16.00%) Support Analyst
5 3 (12.00%) ITSM Architect
5 3 (12.00%) Service Architect
5 3 (12.00%) ServiceNow Architect
6 2 (8.00%) DevOps Engineer
6 2 (8.00%) Innovation Manager
6 2 (8.00%) Senior DevOps
6 2 (8.00%) User Experience Manager
Libraries, Frameworks & Software Standards
1 4 (16.00%) J2EE
1 4 (16.00%) Java EE
1 4 (16.00%) Spring
2 2 (8.00%) AngularJS
2 2 (8.00%) CSS
2 2 (8.00%) HTML
2 2 (8.00%) Twitter Bootstrap
2 2 (8.00%) Web Services
Miscellaneous
1 5 (20.00%) Management Information System
2 2 (8.00%) CMDB
2 2 (8.00%) Legacy Systems
2 2 (8.00%) Public Cloud
2 2 (8.00%) Self-Motivation
3 1 (4.00%) Operational Technology
3 1 (4.00%) Product Ownership
Operating Systems
1 4 (16.00%) Unix
2 2 (8.00%) Linux
2 2 (8.00%) Windows
Processes & Methodologies
1 14 (56.00%) Actionable Insight
2 11 (44.00%) ITSM
3 9 (36.00%) ITIL
4 7 (28.00%) Mentoring
4 7 (28.00%) Project Management
5 6 (24.00%) Incident Management
5 6 (24.00%) Problem-Solving
5 6 (24.00%) Service Delivery
6 5 (20.00%) Data Management
6 5 (20.00%) User Experience
7 4 (16.00%) Capacity Planning
7 4 (16.00%) Containerisation
7 4 (16.00%) Continuous Improvement
7 4 (16.00%) Data Security
7 4 (16.00%) Enterprise Search
7 4 (16.00%) Impact Assessments
7 4 (16.00%) Performance Optimisation
7 4 (16.00%) Performance Tuning
7 4 (16.00%) Problem Management
7 4 (16.00%) Process Improvement
Programming Languages
1 6 (24.00%) SQL
2 4 (16.00%) Java
2 4 (16.00%) Shell Script
3 2 (8.00%) Groovy
Qualifications
1 10 (40.00%) SC Cleared
1 10 (40.00%) Security Cleared
2 8 (32.00%) Degree
Quality Assurance & Compliance
1 5 (20.00%) SLA
2 3 (12.00%) COBIT
Systems Management
1 4 (16.00%) OpenSSO
1 4 (16.00%) Single Sign-On
2 3 (12.00%) OpenView
2 3 (12.00%) Progress Chef
3 2 (8.00%) Ansible
3 2 (8.00%) Terraform
Vendors
1 7 (28.00%) Remedy
2 6 (24.00%) Microsoft
3 5 (20.00%) ServiceNow
4 4 (16.00%) Oracle
5 3 (12.00%) BMC
5 3 (12.00%) HP
6 2 (8.00%) Google
6 2 (8.00%) IBM
7 1 (4.00%) Citrix