Customer Experience Jobs in West London

Customer Experience (CX)
London > West London

The table below provides summary statistics for permanent job vacancies advertised in West London requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 10 June 2024, comparing them to the same period in the previous two years.

6 months to
10 Jun 2024
Same period 2023 Same period 2022
Rank 59 60 73
Rank change year-on-year +1 +13 -14
Permanent jobs citing Customer Experience 44 27 111
As % of all permanent jobs advertised in West London 4.41% 3.04% 5.43%
As % of the Processes & Methodologies category 4.76% 3.28% 5.78%
Number of salaries quoted 44 17 34
10th Percentile - £28,100 £31,550
25th Percentile - £39,000 £45,000
Median annual salary (50th Percentile) £40,000 £45,000 £60,000
Median % change year-on-year -11.11% -25.00% +8.11%
75th Percentile £40,938 - £77,500
90th Percentile £87,500 - £114,250
London median annual salary £62,372 £69,447 £68,658
% change year-on-year -10.19% +1.15% -3.30%

All Process and Methodology Skills
West London

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West London.

Permanent vacancies with a requirement for process or methodology skills 924 824 1,922
As % of all permanent jobs advertised in West London 92.59% 92.79% 94.03%
Number of salaries quoted 352 537 868
10th Percentile £31,250 £32,500 £34,850
25th Percentile £40,000 £42,000 £46,250
Median annual salary (50th Percentile) £50,000 £50,000 £60,000
Median % change year-on-year - -16.67% -
75th Percentile £67,500 £67,500 £77,500
90th Percentile £87,500 £85,000 £88,750
London median annual salary £70,000 £75,000 £70,000
% change year-on-year -6.67% +7.14% -

Customer Experience
Job Vacancy Trend in West London

Job postings citing Customer Experience as a proportion of all IT jobs advertised in West London.

Job vacancy trend for Customer Experience in West London

Customer Experience
Salary Trend in West London

3-month moving average salary quoted in jobs citing Customer Experience in West London.

Salary trend for Customer Experience in West London

Customer Experience
Salary Histogram in West London

Salary distribution for jobs citing Customer Experience in West London over the 6 months to 10 June 2024.

Salary histogram for Customer Experience in West London

Customer Experience
Job Locations in West London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the West London region over the 6 months to 10 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Wembley - 12 £40,000 -
Harrow -1 11 £40,000 -
Hammersmith - 9 £40,000 -
Hillingdon -9 7 £40,000 -11.11% 1
Richmond upon Thames -1 4 £50,000 +81.82%
Customer Experience
London

Customer Experience
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.55%) IIS
2 1 (2.27%) SharePoint
Applications
1 4 (9.09%) Microsoft Office
Cloud Services
1 4 (9.09%) AWS
1 4 (9.09%) GCP
2 3 (6.82%) Microsoft 365
3 2 (4.55%) Matillion
3 2 (4.55%) Power Platform
3 2 (4.55%) Snowflake
Communications & Networking
1 2 (4.55%) Firewall
1 2 (4.55%) VPN
2 1 (2.27%) FTP
2 1 (2.27%) HTTPS
2 1 (2.27%) Intrusion Detection
2 1 (2.27%) SMTP
2 1 (2.27%) SSL
2 1 (2.27%) TCP/IP
2 1 (2.27%) Wireless
Database & Business Intelligence
1 2 (4.55%) Power BI
1 2 (4.55%) SQL Server
Development Applications
1 2 (4.55%) Bitbucket
1 2 (4.55%) Git
1 2 (4.55%) Subversion
General
1 8 (18.18%) Social Skills
2 2 (4.55%) Retail
3 1 (2.27%) Analytical Skills
3 1 (2.27%) Organisational Skills
3 1 (2.27%) Presentation Skills
Job Titles
1 32 (72.73%) Business Development Manager
1 32 (72.73%) Business Manager
1 32 (72.73%) Development Manager
2 2 (4.55%) Consultant
2 2 (4.55%) Product Owner
2 2 (4.55%) Technical Consultant
3 1 (2.27%) Client Relationship Manager
3 1 (2.27%) Data Engineer
3 1 (2.27%) Relationships Manager
3 1 (2.27%) Senior
3 1 (2.27%) Support Specialist
Miscellaneous
1 4 (9.09%) Onboarding
2 2 (4.55%) Product Ownership
3 1 (2.27%) BYOD
3 1 (2.27%) Hybrid Cloud
Operating Systems
1 3 (6.82%) Windows
2 2 (4.55%) Windows Server
3 1 (2.27%) Apple iOS
Processes & Methodologies
1 34 (77.27%) Business Development
2 32 (72.73%) Client Onboarding
3 6 (13.64%) Business Intelligence
3 6 (13.64%) Data Engineering
4 4 (9.09%) CRM
4 4 (9.09%) Data Strategy
4 4 (9.09%) Single Customer View
5 3 (6.82%) Problem-Solving
6 2 (4.55%) Acceptance Criteria
6 2 (4.55%) Backlog Management
6 2 (4.55%) Backlog Prioritisation
6 2 (4.55%) Backlog Refinement
6 2 (4.55%) Product Backlog
6 2 (4.55%) Product Requirements
6 2 (4.55%) Product Roadmap
6 2 (4.55%) Roadmaps
6 2 (4.55%) Scrum
6 2 (4.55%) SDLC
6 2 (4.55%) Security Monitoring
6 2 (4.55%) Stakeholder Management
Programming Languages
1 2 (4.55%) Python
1 2 (4.55%) SQL
2 1 (2.27%) JavaScript
2 1 (2.27%) PowerShell
Qualifications
1 1 (2.27%) Degree
Quality Assurance & Compliance
1 2 (4.55%) SLA
System Software
1 2 (4.55%) Virtual Servers
Systems Management
1 1 (2.27%) Microsoft Intune
Vendors
1 32 (72.73%) Salesforce
2 5 (11.36%) Microsoft
3 1 (2.27%) Apple