2nd Line Support Jobs in West Yorkshire

Second Line Support
Yorkshire > West Yorkshire

The median Second Line Support salary in West Yorkshire is £31,375 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
28 May 2024		 Same period 2023 Same period 2022
Rank 136 192 203
Rank change year-on-year +56 +11 -59
Permanent jobs requiring a 2nd Line Support 22 35 32
As % of all permanent jobs advertised in West Yorkshire 0.72% 0.72% 0.66%
As % of the Job Titles category 0.74% 0.77% 0.68%
Number of salaries quoted 22 33 32
10th Percentile £26,521 £25,839 -
25th Percentile £29,063 £26,250 £25,000
Median annual salary (50th Percentile) £31,375 £32,500 £27,000
Median % change year-on-year -3.46% +20.37% +2.86%
75th Percentile £33,750 £34,308 £29,188
90th Percentile £36,225 £40,450 £32,500
Yorkshire median annual salary £31,500 £27,600 £27,500
% change year-on-year +14.13% +0.36% +3.77%

All Permanent IT Job Vacancies
West Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Yorkshire with a recognized job title 2,954 4,542 4,676
% of permanent jobs with a recognized job title 96.32% 92.96% 96.95%
Number of salaries quoted 2,163 2,262 3,116
10th Percentile £28,000 £32,000 £30,000
25th Percentile £37,750 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £50,173
Median % change year-on-year -9.09% +9.62% +0.35%
75th Percentile £67,500 £72,500 £67,500
90th Percentile £82,548 £86,250 £82,000
Yorkshire median annual salary £49,000 £53,000 £50,000
% change year-on-year -7.55% +6.00% +5.26%

2nd Line Support
Job Vacancy Trend in West Yorkshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for 2nd Line Support in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing 2nd Line Support in West Yorkshire.

Salary trend for 2nd Line Support in West Yorkshire

2nd Line Support
Salary Histogram in West Yorkshire

Salary distribution for jobs citing 2nd Line Support in West Yorkshire over the 6 months to 28 May 2024.

Salary histogram for 2nd Line Support in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Jobs
Leeds +33 13 £32,500 - 1
Bradford +25 4 £30,125 +9.55% 1
Huddersfield +24 1 £26,500 - 1
Ilkley -3 1 £27,000 -1.82%
Keighley - 1 £42,500 -
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in West Yorkshire

For the 6 months to 28 May 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region featuring 2nd Line Support in the job title.

1 14 (63.64%) Active Directory
2 13 (59.09%) Windows
2 13 (59.09%) Social Skills
3 12 (54.55%) Microsoft
4 11 (50.00%) Microsoft 365
5 9 (40.91%) Azure
5 9 (40.91%) Windows Server
6 7 (31.82%) Customer Service
7 6 (27.27%) Hyper-V
7 6 (27.27%) VMware ESXi
7 6 (27.27%) DNS
8 5 (22.73%) SQL Server
8 5 (22.73%) Mac OS
8 5 (22.73%) Firewall
9 4 (18.18%) Unix
9 4 (18.18%) Microsoft Exchange
9 4 (18.18%) DHCP
10 3 (13.64%) Windows 10
10 3 (13.64%) Problem-Solving
10 3 (13.64%) Preventative Maintenance
10 3 (13.64%) Public Sector
10 3 (13.64%) Windows Server 2016
10 3 (13.64%) Windows Server 2019
10 3 (13.64%) Microsoft Office
10 3 (13.64%) Wi-Fi
10 3 (13.64%) SAN
10 3 (13.64%) VMware
10 3 (13.64%) NAS
10 3 (13.64%) AWS
11 2 (9.09%) Microsoft Intune

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (18.18%) Microsoft Exchange
Applications
1 3 (13.64%) Microsoft Office
Cloud Services
1 11 (50.00%) Microsoft 365
2 9 (40.91%) Azure
3 3 (13.64%) AWS
4 2 (9.09%) Entra ID
4 2 (9.09%) GCP
4 2 (9.09%) SaaS
Communications & Networking
1 6 (27.27%) DNS
2 5 (22.73%) Firewall
3 4 (18.18%) DHCP
4 3 (13.64%) NAS
4 3 (13.64%) SAN
4 3 (13.64%) Wi-Fi
5 2 (9.09%) Internet
6 1 (4.55%) Intranet
6 1 (4.55%) VoIP
6 1 (4.55%) VPN
Database & Business Intelligence
1 5 (22.73%) SQL Server
General
1 13 (59.09%) Social Skills
2 3 (13.64%) Public Sector
3 2 (9.09%) Finance
4 1 (4.55%) Law
4 1 (4.55%) Legal
Miscellaneous
1 2 (9.09%) Driving Licence
1 2 (9.09%) Public Cloud
2 1 (4.55%) Blackberry
2 1 (4.55%) iPhone
2 1 (4.55%) New Media
Operating Systems
1 13 (59.09%) Windows
2 9 (40.91%) Windows Server
3 5 (22.73%) Mac OS
4 4 (18.18%) Unix
5 3 (13.64%) Windows 10
5 3 (13.64%) Windows Server 2016
5 3 (13.64%) Windows Server 2019
6 2 (9.09%) Linux
7 1 (4.55%) Apple iOS
Processes & Methodologies
1 7 (31.82%) Customer Service
2 3 (13.64%) Preventative Maintenance
2 3 (13.64%) Problem-Solving
3 2 (9.09%) Continuous Improvement
3 2 (9.09%) Data Management
3 2 (9.09%) Data Migration
3 2 (9.09%) ITSM
3 2 (9.09%) Migration
3 2 (9.09%) Technical Leadership
3 2 (9.09%) Trend Analysis
4 1 (4.55%) Antivirus Management
4 1 (4.55%) Asset Management
4 1 (4.55%) Case Management
4 1 (4.55%) Customer Experience
4 1 (4.55%) ITIL
4 1 (4.55%) Server Management
4 1 (4.55%) Service Delivery
4 1 (4.55%) Service Management
4 1 (4.55%) Storage Management
4 1 (4.55%) Web Filtering
Programming Languages
1 2 (9.09%) SQL
2 1 (4.55%) PowerShell
Qualifications
1 2 (9.09%) Microsoft Certification
2 1 (4.55%) Degree
2 1 (4.55%) MCP
2 1 (4.55%) MCSE
Quality Assurance & Compliance
1 1 (4.55%) SLA
System Software
1 14 (63.64%) Active Directory
2 6 (27.27%) Hyper-V
2 6 (27.27%) VMware ESXi
3 2 (9.09%) Virtual Machines
4 1 (4.55%) VMware Infrastructure
Systems Management
1 2 (9.09%) Microsoft Intune
2 1 (4.55%) Autotask
2 1 (4.55%) FortiGate
Vendors
1 12 (54.55%) Microsoft
2 3 (13.64%) VMware
3 2 (9.09%) Citrix
4 1 (4.55%) Cisco
4 1 (4.55%) ConnectWise
4 1 (4.55%) Datto
4 1 (4.55%) ESET
4 1 (4.55%) Kaseya
4 1 (4.55%) Sophos
7 2nd Line Support jobs in Yorkshire