Customer-Centricity Jobs in Wiltshire

Customer-Centric
South West > Wiltshire

The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 8 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 Jun 2024
Same period 2023 Same period 2022
Rank 92 74 105
Rank change year-on-year -18 +31 -30
Permanent jobs citing Customer-Centricity 7 7 15
As % of all permanent jobs advertised in Wiltshire 0.48% 0.79% 1.31%
As % of the Processes & Methodologies category 0.61% 0.87% 1.37%
Number of salaries quoted 6 0 11
10th Percentile - - -
25th Percentile £26,750 - £42,500
Median annual salary (50th Percentile) £30,125 - £45,000
Median % change year-on-year - - -34.55%
75th Percentile £33,281 - £47,500
90th Percentile £33,625 - -
South West median annual salary £46,958 £70,000 £71,640
% change year-on-year -32.92% -2.29% +10.22%

All Process and Methodology Skills
Wiltshire

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,151 808 1,097
As % of all permanent jobs advertised in Wiltshire 78.67% 91.61% 95.64%
Number of salaries quoted 828 444 621
10th Percentile £27,500 £31,250 £30,500
25th Percentile £35,278 £40,000 £36,750
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -5.00%
75th Percentile £62,500 £67,500 £63,750
90th Percentile £75,000 £75,000 £75,000
South West median annual salary £51,186 £54,000 £50,000
% change year-on-year -5.21% +8.00% +8.70%

Customer-Centricity
Job Vacancy Trend in Wiltshire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for Customer-Centricity in Wiltshire

Customer-Centricity
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing Customer-Centricity in Wiltshire.

Salary trend for Customer-Centricity in Wiltshire

Customer-Centricity
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Wiltshire region over the 6 months to 8 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Swindon - 4 £28,500 - 4
Salisbury - 2 £32,625 - 1
Corsham - 1 - -
Customer-Centricity
South West

Customer-Centricity
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (71.43%) SharePoint
2 1 (14.29%) Oracle Workflow
Applications
1 1 (14.29%) Microsoft Office
Cloud Services
1 3 (42.86%) OneDrive
2 1 (14.29%) AWS
2 1 (14.29%) Azure
2 1 (14.29%) Entra ID
2 1 (14.29%) Microsoft 365
Communications & Networking
1 1 (14.29%) ADSL
1 1 (14.29%) HTTP
1 1 (14.29%) HTTPS
Database & Business Intelligence
1 1 (14.29%) SQL Server
Development Applications
1 1 (14.29%) JIRA
General
1 1 (14.29%) Public Sector
Job Titles
1 6 (85.71%) Analyst
2 5 (71.43%) IT Analyst
3 3 (42.86%) Service Analyst
3 3 (42.86%) Service Desk Analyst
3 3 (42.86%) Support Analyst
4 2 (28.57%) IT Support
4 2 (28.57%) IT Support Analyst
5 1 (14.29%) Architect
5 1 (14.29%) Azure Architect
5 1 (14.29%) Web Analyst
5 1 (14.29%) Web Support Analyst
Libraries, Frameworks & Software Standards
1 1 (14.29%) .NET
1 1 (14.29%) LDAP
1 1 (14.29%) OAuth
1 1 (14.29%) OpenID
1 1 (14.29%) RESTful
1 1 (14.29%) SailPoint
1 1 (14.29%) SAML
1 1 (14.29%) Web Services
Miscellaneous
1 1 (14.29%) Cloud Native
1 1 (14.29%) Distributed Systems
1 1 (14.29%) Hybrid Cloud
Operating Systems
1 5 (71.43%) Windows
2 3 (42.86%) Android
3 1 (14.29%) Windows 10
Processes & Methodologies
1 5 (71.43%) ITIL
1 5 (71.43%) ITSM
2 3 (42.86%) Decarbonisation
2 3 (42.86%) QMS
2 3 (42.86%) Quality Management
2 3 (42.86%) Service Delivery
2 3 (42.86%) Thought Leadership
3 2 (28.57%) Configuration Management
3 2 (28.57%) Continuous Improvement
3 2 (28.57%) Customer-Centric Approach
3 2 (28.57%) Problem Management
3 2 (28.57%) Root Cause Analysis
3 2 (28.57%) Service Management
4 1 (14.29%) Agile
4 1 (14.29%) Business Continuity
4 1 (14.29%) Identity Management
4 1 (14.29%) Scrum
4 1 (14.29%) Stakeholder Management
4 1 (14.29%) TDD
4 1 (14.29%) Workflow
Programming Languages
1 1 (14.29%) C#
1 1 (14.29%) SQL
1 1 (14.29%) VB
Qualifications
1 3 (42.86%) A+ Certification
2 2 (28.57%) ITIL Foundation Certificate
2 2 (28.57%) SC Cleared
2 2 (28.57%) Security Cleared
Quality Assurance & Compliance
1 3 (42.86%) ISO 14001
1 3 (42.86%) ISO 9001
System Software
1 1 (14.29%) Active Directory
Systems Management
1 2 (28.57%) SCCM
2 1 (14.29%) NetIQ Identity Manager
2 1 (14.29%) Single Sign-On
Vendors
1 5 (71.43%) Microsoft
2 3 (42.86%) Apple
2 3 (42.86%) Sun
3 1 (14.29%) ForgeRock
3 1 (14.29%) NetIQ
3 1 (14.29%) Oracle