First Line Support
UK > Work from Home
The median First Line Support salary in Work from Home is £27,000 per year according to job vacancies posted during the 6 months to 3 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 3 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 514 | 519 | 727 |
| Rank change year-on-year | +5 | +208 | -189 |
| Permanent jobs requiring a 1st Line Support | 93 | 128 | 165 |
| As % of all permanent jobs with a WFH option | 0.27% | 0.33% | 0.22% |
| As % of the Job Titles category | 0.28% | 0.35% | 0.23% |
| Number of salaries quoted | 88 | 119 | 155 |
| 10th Percentile | £22,350 | £21,271 | £19,750 |
| 25th Percentile | £24,438 | £23,250 | £20,750 |
| Median annual salary (50th Percentile) | £27,000 | £25,000 | £24,000 |
| Median % change year-on-year | +8.00% | +4.17% | +6.67% |
| 75th Percentile | £29,313 | £28,000 | £28,000 |
| 90th Percentile | £33,975 | £29,400 | £30,000 |
| UK median annual salary | £25,000 | £25,000 | £24,000 |
| % change year-on-year | - | +4.17% | +6.67% |
All Permanent IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Work from Home with a recognized job title | 33,433 | 36,956 | 72,909 |
| % of permanent jobs with a recognized job title | 96.22% | 95.95% | 97.34% |
| Number of salaries quoted | 25,465 | 26,837 | 42,708 |
| 10th Percentile | £33,250 | £36,750 | £36,250 |
| 25th Percentile | £42,500 | £47,447 | £45,000 |
| Median annual salary (50th Percentile) | £55,242 | £62,500 | £60,000 |
| Median % change year-on-year | -11.61% | +4.17% | +9.09% |
| 75th Percentile | £75,000 | £81,250 | £80,000 |
| 90th Percentile | £93,750 | £100,000 | £95,000 |
| UK median annual salary | £52,500 | £60,000 | £60,000 |
| % change year-on-year | -12.50% | - | +9.09% |
1st Line Support
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured 1st Line Support in the job title as a proportion of all IT jobs advertised.
1st Line Support
Salary Trend for Jobs with a WFH Option
3-month moving average salary quoted in job vacancies with a work from home option citing 1st Line Support.
1st Line Support
Salary Histogram for Jobs with a WFH Option
Salary distribution for jobs with a work from home option citing 1st Line Support over the 6 months to 3 June 2024.
1st Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 3 June 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 1st Line Support in the job title.
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1st Line Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: