Customer-Centric Approach Jobs with Work from Home Options

Customer-Centric Approach
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centric Approach over the 6 months to 10 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
10 Jun 2024
Same period 2023 Same period 2022
Rank 524 492 742
Rank change year-on-year -32 +250 -161
Permanent jobs citing Customer-Centric Approach 74 135 146
As % of all permanent jobs with a WFH option 0.21% 0.36% 0.19%
As % of the Processes & Methodologies category 0.23% 0.37% 0.20%
Number of salaries quoted 58 130 122
10th Percentile £32,200 £55,000 £52,750
25th Percentile £41,250 - £75,000
Median annual salary (50th Percentile) £55,750 £70,600 £80,000
Median % change year-on-year -21.03% -11.75% +60.00%
75th Percentile £88,500 - £85,000
90th Percentile £100,750 - -
UK median annual salary £45,000 £70,000 £80,000
% change year-on-year -35.71% -12.50% +28.00%

All Process and Methodology Skills
Work from Home

Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 31,672 36,096 73,262
As % of all permanent jobs with a WFH option 89.64% 96.00% 97.14%
Number of salaries quoted 23,722 25,778 41,962
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £46,250
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

Customer-Centric Approach
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Customer-Centric Approach as a proportion of all IT jobs advertised.

Customer-Centric Approach trend for jobs with a WFH option

Customer-Centric Approach
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Customer-Centric Approach.

Customer-Centric Approach salary trend for jobs with a WFH option

Customer-Centric Approach
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Customer-Centric Approach over the 6 months to 10 June 2024.

Customer-Centric Approach salary histogram for jobs with a WFH option

Customer-Centric Approach
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.35%) Oracle Workflow
Applications
1 9 (12.16%) Spreadsheet
2 7 (9.46%) Microsoft Excel
3 4 (5.41%) Microsoft Office
3 4 (5.41%) Microsoft PowerPoint
4 1 (1.35%) Microsoft Project
Business Applications
1 2 (2.70%) Dynamics NAV
2 1 (1.35%) Data Workbench
2 1 (1.35%) Salesforce CRM
Cloud Services
1 18 (24.32%) SaaS
2 14 (18.92%) Azure
3 9 (12.16%) Microsoft 365
4 7 (9.46%) Power Platform
5 6 (8.11%) AWS
6 4 (5.41%) Matillion
6 4 (5.41%) Serverless
6 4 (5.41%) Snowflake
7 3 (4.05%) Dynamics 365
8 2 (2.70%) Google Analytics
9 1 (1.35%) Entra ID
9 1 (1.35%) Salesforce Sales Cloud
Communications & Networking
1 2 (2.70%) Intranet
2 1 (1.35%) HTTP
2 1 (1.35%) HTTPS
Database & Business Intelligence
1 7 (9.46%) Power BI
2 4 (5.41%) Data Lake
2 4 (5.41%) Metadata
3 3 (4.05%) SQL Server
4 1 (1.35%) MySQL
4 1 (1.35%) RDBMS
4 1 (1.35%) Relational Database
Development Applications
1 2 (2.70%) JIRA
General
1 39 (52.70%) Social Skills
2 19 (25.68%) Finance
3 15 (20.27%) Analytical Skills
4 10 (13.51%) Legal
5 9 (12.16%) Marketing
6 8 (10.81%) Retail
7 7 (9.46%) Documentation Skills
7 7 (9.46%) Law
8 6 (8.11%) Manufacturing
9 5 (6.76%) Telecoms
10 4 (5.41%) Billing
10 4 (5.41%) Brand Awareness
10 4 (5.41%) Pharmaceutical
10 4 (5.41%) Wearables
11 3 (4.05%) Public Sector
12 2 (2.70%) Fire and Rescue
12 2 (2.70%) Influencing Skills
12 2 (2.70%) Presentation Skills
Job Titles
1 11 (14.86%) Senior
2 10 (13.51%) Product Manager
3 9 (12.16%) Project Manager
4 8 (10.81%) Lead
5 7 (9.46%) Security Engineer
5 7 (9.46%) Senior Security Engineer
6 6 (8.11%) Analyst
7 5 (6.76%) Architect
7 5 (6.76%) Software Support Engineer
7 5 (6.76%) Support Engineer
8 4 (5.41%) Cloud Engineer
8 4 (5.41%) Commercial Officer
8 4 (5.41%) Data Architect
8 4 (5.41%) Enterprise Architect
8 4 (5.41%) Enterprise Data Architect
8 4 (5.41%) Lead Architect
8 4 (5.41%) Lead Data Architect
8 4 (5.41%) Lead Enterprise Architect
8 4 (5.41%) Presales Engineer
8 4 (5.41%) Training Advisor
Libraries, Frameworks & Software Standards
1 16 (21.62%) Web Services
2 8 (10.81%) RESTful
3 5 (6.76%) .NET
4 3 (4.05%) CSS
4 3 (4.05%) HTML
5 1 (1.35%) CSS3
5 1 (1.35%) HTML5
5 1 (1.35%) jQuery
5 1 (1.35%) LDAP
5 1 (1.35%) OAuth
5 1 (1.35%) OpenID
5 1 (1.35%) Pandas
5 1 (1.35%) React
5 1 (1.35%) SailPoint
5 1 (1.35%) SAML
Miscellaneous
1 10 (13.51%) Algorithms
1 10 (13.51%) Data Structures
2 4 (5.41%) Social Media
3 3 (4.05%) Onboarding
3 3 (4.05%) Self-Motivation
4 2 (2.70%) Mobile App
5 1 (1.35%) Cloud Native
5 1 (1.35%) Distributed Systems
5 1 (1.35%) Hybrid Cloud
5 1 (1.35%) Management Information System
5 1 (1.35%) PMI
5 1 (1.35%) Product Ownership
Processes & Methodologies
1 74 (100.00%) Customer-Centricity
2 32 (43.24%) Problem-Solving
3 20 (27.03%) Agile
3 20 (27.03%) Customer Experience
4 19 (25.68%) Project Management
5 17 (22.97%) Customer Requirements
6 16 (21.62%) Analytics
6 16 (21.62%) User Experience
7 15 (20.27%) Business Development
7 15 (20.27%) Cost-Benefit Analysis
7 15 (20.27%) DevOps
7 15 (20.27%) Scrum
8 14 (18.92%) Continuous Improvement
8 14 (18.92%) Data Analysis
8 14 (18.92%) Data Management
8 14 (18.92%) Data Modelling
8 14 (18.92%) Data Strategy
8 14 (18.92%) Data Visualisation
8 14 (18.92%) ETL
8 14 (18.92%) Visualisation
Programming Languages
1 20 (27.03%) SQL
2 4 (5.41%) C#
2 4 (5.41%) T-SQL
3 2 (2.70%) JavaScript
4 1 (1.35%) PowerShell
4 1 (1.35%) Python
4 1 (1.35%) VB
Qualifications
1 22 (29.73%) Degree
2 10 (13.51%) Master's Degree
3 9 (12.16%) MBA
4 7 (9.46%) CEH
4 7 (9.46%) CISSP
5 1 (1.35%) BPSS Clearance
5 1 (1.35%) Computer Science Degree
5 1 (1.35%) ITIL Certification
5 1 (1.35%) PgMP
5 1 (1.35%) PMI Certification
Quality Assurance & Compliance
1 7 (9.46%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 4 (5.41%) GDPR
System Software
1 2 (2.70%) Active Directory
2 1 (1.35%) Hyper-V
Systems Management
1 1 (1.35%) NetIQ Identity Manager
1 1 (1.35%) Single Sign-On
Vendors
1 16 (21.62%) Microsoft
2 7 (9.46%) CyberArk
3 5 (6.76%) Databricks
4 2 (2.70%) Google
4 2 (2.70%) Salesforce
5 1 (1.35%) Dataiku
5 1 (1.35%) ForgeRock
5 1 (1.35%) NetIQ
5 1 (1.35%) Oracle
5 1 (1.35%) SAP