Desktop Support Jobs with Work from Home Options

Desktop Support
UK > Work from Home

The median Desktop Support salary in Work from Home is £36,000 per year according to job vacancies posted during the 6 months to 22 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
22 May 2024
Same period 2023 Same period 2022
Rank 552 577 772
Rank change year-on-year +25 +195 -220
Permanent jobs requiring a Desktop Support 34 78 87
As % of all permanent jobs with a WFH option 0.10% 0.19% 0.12%
As % of the Job Titles category 0.10% 0.20% 0.12%
Number of salaries quoted 27 60 69
10th Percentile £27,100 £24,000 £25,500
25th Percentile £31,250 £29,938 £28,750
Median annual salary (50th Percentile) £36,000 £35,000 £36,500
Median % change year-on-year +2.86% -4.11% +19.67%
75th Percentile £49,250 £40,625 £47,500
90th Percentile £70,000 £47,500 £54,500
UK median annual salary £32,500 £31,250 £32,750
% change year-on-year +4.00% -4.58% +0.77%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,508 38,611 69,620
% of permanent jobs with a recognized job title 96.12% 95.94% 97.35%
Number of salaries quoted 24,864 27,418 42,055
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,500 £45,000
Median annual salary (50th Percentile) £56,359 £62,500 £60,000
Median % change year-on-year -9.83% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Desktop Support in the job title as a proportion of all IT jobs advertised.

Desktop Support trend for jobs with a WFH option

Desktop Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Desktop Support.

Desktop Support salary trend for jobs with a WFH option

Desktop Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Desktop Support over the 6 months to 22 May 2024.

Desktop Support salary histogram for jobs with a WFH option

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 22 May 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Desktop Support in the job title.

1 28 (82.35%) Microsoft 365
2 23 (67.65%) Microsoft
3 22 (64.71%) Active Directory
4 21 (61.76%) Windows
5 18 (52.94%) Finance
6 14 (41.18%) Azure
7 13 (38.24%) Microsoft Intune
8 11 (32.35%) Windows 10
9 10 (29.41%) Customer Service
10 9 (26.47%) SCCM
10 9 (26.47%) ITIL
11 8 (23.53%) Banking
11 8 (23.53%) Social Skills
12 7 (20.59%) Problem-Solving
12 7 (20.59%) Entra ID
12 7 (20.59%) Microsoft Office
12 7 (20.59%) VMware
13 6 (17.65%) Microsoft Exchange
13 6 (17.65%) VMware Infrastructure
13 6 (17.65%) PowerShell
14 5 (14.71%) SharePoint
14 5 (14.71%) DNS
14 5 (14.71%) Inclusion and Diversity
15 4 (11.76%) Blackberry
15 4 (11.76%) Citrix
15 4 (11.76%) Microsoft Certification
15 4 (11.76%) SLA
15 4 (11.76%) Stakeholder Management
15 4 (11.76%) ITSM
15 4 (11.76%) Law

Desktop Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.65%) Microsoft Exchange
2 5 (14.71%) SharePoint
Applications
1 7 (20.59%) Microsoft Office
Cloud Services
1 28 (82.35%) Microsoft 365
2 14 (41.18%) Azure
3 7 (20.59%) Entra ID
4 4 (11.76%) AWS
5 2 (5.88%) WhatsApp
6 1 (2.94%) GCP
Communications & Networking
1 5 (14.71%) DNS
2 4 (11.76%) Remote Desktop
3 3 (8.82%) Firewall
3 3 (8.82%) LAN
3 3 (8.82%) VPN
4 2 (5.88%) Internet
4 2 (5.88%) TCP/IP
4 2 (5.88%) Wi-Fi
5 1 (2.94%) Cisco IOS
5 1 (2.94%) DHCP
5 1 (2.94%) HTTP
5 1 (2.94%) VoIP
5 1 (2.94%) WAN
5 1 (2.94%) Wireless
Development Applications
1 1 (2.94%) MSI
General
1 18 (52.94%) Finance
2 8 (23.53%) Banking
2 8 (23.53%) Social Skills
3 5 (14.71%) Inclusion and Diversity
4 4 (11.76%) Law
4 4 (11.76%) Retail
5 3 (8.82%) Analytical Skills
6 2 (5.88%) Billing
6 2 (5.88%) Legal
7 1 (2.94%) Electronics
7 1 (2.94%) Manufacturing
7 1 (2.94%) Marketing
7 1 (2.94%) Public Sector
7 1 (2.94%) Spanish Language
7 1 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.94%) CSS
1 1 (2.94%) XML
Miscellaneous
1 4 (11.76%) Blackberry
1 4 (11.76%) BYOD
2 3 (8.82%) Self-Motivation
2 3 (8.82%) Team-Oriented Environment
2 3 (8.82%) Video Conferencing
3 2 (5.88%) Fat Client
3 2 (5.88%) Thin Client
4 1 (2.94%) Onboarding
Operating Systems
1 21 (61.76%) Windows
2 11 (32.35%) Windows 10
3 1 (2.94%) Windows Server
Processes & Methodologies
1 10 (29.41%) Customer Service
2 9 (26.47%) ITIL
3 7 (20.59%) Problem-Solving
4 4 (11.76%) ITSM
4 4 (11.76%) Stakeholder Management
5 3 (8.82%) Asset Management
5 3 (8.82%) Customer Engagement
5 3 (8.82%) Fintech
5 3 (8.82%) Hardware Maintenance
5 3 (8.82%) Software Deployment
6 2 (5.88%) Continuous Improvement
6 2 (5.88%) Data Protection
6 2 (5.88%) Inventory Management
6 2 (5.88%) Process Improvement
6 2 (5.88%) Service Management
6 2 (5.88%) Statistics
7 1 (2.94%) Disaster Recovery
7 1 (2.94%) Identity Management
7 1 (2.94%) Programme Management
7 1 (2.94%) Service Delivery
Programming Languages
1 6 (17.65%) PowerShell
2 1 (2.94%) JavaScript
Qualifications
1 4 (11.76%) DV Cleared
1 4 (11.76%) Microsoft Certification
1 4 (11.76%) NVQ Level 3
1 4 (11.76%) Security Cleared
2 2 (5.88%) Degree
2 2 (5.88%) MCSE
3 1 (2.94%) AWS Certification
3 1 (2.94%) CCNA
3 1 (2.94%) Cisco Certification
Quality Assurance & Compliance
1 4 (11.76%) SLA
System Software
1 22 (64.71%) Active Directory
2 6 (17.65%) VMware Infrastructure
3 2 (5.88%) Terminal Services
4 1 (2.94%) Hyper-V
Systems Management
1 13 (38.24%) Microsoft Intune
2 9 (26.47%) SCCM
3 1 (2.94%) Cisco CUCM
3 1 (2.94%) Jamf Pro
3 1 (2.94%) Single Sign-On
Vendors
1 23 (67.65%) Microsoft
2 7 (20.59%) VMware
3 4 (11.76%) Citrix
4 2 (5.88%) ServiceNow
5 1 (2.94%) Aderant
5 1 (2.94%) Apple
5 1 (2.94%) Aruba
5 1 (2.94%) Cisco
5 1 (2.94%) iManage
5 1 (2.94%) Intapp
5 1 (2.94%) SAP
5 1 (2.94%) Xerox