Desktop Support Jobs with Work from Home Options

Desktop Support
UK > Work from Home

The median Desktop Support salary in Work from Home is £36,000 per year according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 555 574 782
Rank change year-on-year +19 +208 -237
Permanent jobs requiring a Desktop Support 34 77 88
As % of all permanent jobs with a WFH option 0.10% 0.19% 0.12%
As % of the Job Titles category 0.10% 0.20% 0.13%
Number of salaries quoted 27 59 70
10th Percentile £27,100 £24,000 £25,500
25th Percentile £31,250 £29,875 £28,813
Median annual salary (50th Percentile) £36,000 £35,000 £35,250
Median % change year-on-year +2.86% -0.71% +15.57%
75th Percentile £49,250 £41,250 £47,500
90th Percentile £70,000 £47,500 £54,125
UK median annual salary £32,500 £31,250 £32,500
% change year-on-year +4.00% -3.85% -

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,644 38,473 69,882
% of permanent jobs with a recognized job title 96.14% 95.93% 97.35%
Number of salaries quoted 24,976 27,318 42,108
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,500 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Desktop Support in the job title as a proportion of all IT jobs advertised.

Desktop Support trend for jobs with a WFH option

Desktop Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Desktop Support.

Desktop Support salary trend for jobs with a WFH option

Desktop Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Desktop Support over the 6 months to 23 May 2024.

Desktop Support salary histogram for jobs with a WFH option

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 23 May 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Desktop Support in the job title.

1 28 (82.35%) Microsoft 365
2 23 (67.65%) Microsoft
3 22 (64.71%) Active Directory
4 21 (61.76%) Windows
5 18 (52.94%) Finance
6 14 (41.18%) Azure
7 13 (38.24%) Microsoft Intune
8 11 (32.35%) Windows 10
9 10 (29.41%) Customer Service
10 9 (26.47%) SCCM
10 9 (26.47%) ITIL
11 8 (23.53%) Banking
11 8 (23.53%) Social Skills
12 7 (20.59%) Problem-Solving
12 7 (20.59%) Entra ID
12 7 (20.59%) Microsoft Office
12 7 (20.59%) VMware
13 6 (17.65%) Microsoft Exchange
13 6 (17.65%) VMware Infrastructure
13 6 (17.65%) PowerShell
14 5 (14.71%) SharePoint
14 5 (14.71%) DNS
14 5 (14.71%) Inclusion and Diversity
15 4 (11.76%) Blackberry
15 4 (11.76%) Citrix
15 4 (11.76%) Microsoft Certification
15 4 (11.76%) SLA
15 4 (11.76%) Stakeholder Management
15 4 (11.76%) ITSM
15 4 (11.76%) Law

Desktop Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.65%) Microsoft Exchange
2 5 (14.71%) SharePoint
Applications
1 7 (20.59%) Microsoft Office
Cloud Services
1 28 (82.35%) Microsoft 365
2 14 (41.18%) Azure
3 7 (20.59%) Entra ID
4 4 (11.76%) AWS
5 2 (5.88%) WhatsApp
6 1 (2.94%) GCP
Communications & Networking
1 5 (14.71%) DNS
2 4 (11.76%) Remote Desktop
3 3 (8.82%) Firewall
3 3 (8.82%) LAN
3 3 (8.82%) VPN
4 2 (5.88%) Internet
4 2 (5.88%) TCP/IP
4 2 (5.88%) Wi-Fi
5 1 (2.94%) Cisco IOS
5 1 (2.94%) DHCP
5 1 (2.94%) HTTP
5 1 (2.94%) VoIP
5 1 (2.94%) WAN
5 1 (2.94%) Wireless
Development Applications
1 1 (2.94%) MSI
General
1 18 (52.94%) Finance
2 8 (23.53%) Banking
2 8 (23.53%) Social Skills
3 5 (14.71%) Inclusion and Diversity
4 4 (11.76%) Law
4 4 (11.76%) Retail
5 3 (8.82%) Analytical Skills
6 2 (5.88%) Billing
6 2 (5.88%) Legal
7 1 (2.94%) Electronics
7 1 (2.94%) Manufacturing
7 1 (2.94%) Marketing
7 1 (2.94%) Public Sector
7 1 (2.94%) Spanish Language
7 1 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.94%) CSS
1 1 (2.94%) XML
Miscellaneous
1 4 (11.76%) Blackberry
1 4 (11.76%) BYOD
2 3 (8.82%) Self-Motivation
2 3 (8.82%) Team-Oriented Environment
2 3 (8.82%) Video Conferencing
3 2 (5.88%) Fat Client
3 2 (5.88%) Thin Client
4 1 (2.94%) Onboarding
Operating Systems
1 21 (61.76%) Windows
2 11 (32.35%) Windows 10
3 1 (2.94%) Windows Server
Processes & Methodologies
1 10 (29.41%) Customer Service
2 9 (26.47%) ITIL
3 7 (20.59%) Problem-Solving
4 4 (11.76%) ITSM
4 4 (11.76%) Stakeholder Management
5 3 (8.82%) Asset Management
5 3 (8.82%) Customer Engagement
5 3 (8.82%) Fintech
5 3 (8.82%) Hardware Maintenance
5 3 (8.82%) Software Deployment
6 2 (5.88%) Continuous Improvement
6 2 (5.88%) Data Protection
6 2 (5.88%) Inventory Management
6 2 (5.88%) Process Improvement
6 2 (5.88%) Service Management
6 2 (5.88%) Statistics
7 1 (2.94%) Business Intelligence
7 1 (2.94%) Collaborative Culture
7 1 (2.94%) Disaster Recovery
7 1 (2.94%) Service Delivery
Programming Languages
1 6 (17.65%) PowerShell
2 1 (2.94%) JavaScript
Qualifications
1 4 (11.76%) DV Cleared
1 4 (11.76%) Microsoft Certification
1 4 (11.76%) NVQ Level 3
1 4 (11.76%) Security Cleared
2 2 (5.88%) Degree
2 2 (5.88%) MCSE
3 1 (2.94%) AWS Certification
3 1 (2.94%) CCNA
3 1 (2.94%) Cisco Certification
Quality Assurance & Compliance
1 4 (11.76%) SLA
System Software
1 22 (64.71%) Active Directory
2 6 (17.65%) VMware Infrastructure
3 2 (5.88%) Terminal Services
4 1 (2.94%) Hyper-V
Systems Management
1 13 (38.24%) Microsoft Intune
2 9 (26.47%) SCCM
3 1 (2.94%) Cisco CUCM
3 1 (2.94%) Jamf Pro
3 1 (2.94%) Single Sign-On
Vendors
1 23 (67.65%) Microsoft
2 7 (20.59%) VMware
3 4 (11.76%) Citrix
4 2 (5.88%) ServiceNow
5 1 (2.94%) Aderant
5 1 (2.94%) Apple
5 1 (2.94%) Aruba
5 1 (2.94%) Cisco
5 1 (2.94%) iManage
5 1 (2.94%) Intapp
5 1 (2.94%) SAP
5 1 (2.94%) Xerox