Digital Customer Experience Jobs with Work from Home Options

Digital Customer Experience (Digital CX)
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Digital Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Digital Customer Experience over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 558 633 782
Rank change year-on-year +75 +149 -242
Permanent jobs citing Digital Customer Experience 27 19 87
As % of all permanent jobs with a WFH option 0.079% 0.048% 0.12%
As % of the Processes & Methodologies category 0.087% 0.050% 0.12%
Number of salaries quoted 11 17 24
10th Percentile - £65,000 £40,000
25th Percentile £21,000 £68,598 £45,000
Median annual salary (50th Percentile) £56,000 £80,000 £52,500
Median % change year-on-year -30.00% +52.38% -30.00%
75th Percentile £75,000 £95,000 £65,000
90th Percentile £83,750 £97,500 £74,250
UK median annual salary £60,500 £70,000 £57,500
% change year-on-year -13.57% +21.74% -23.33%

All Process and Methodology Skills
Work from Home

Digital Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 31,100 38,207 71,189
As % of all permanent jobs with a WFH option 90.53% 96.06% 97.13%
Number of salaries quoted 23,476 26,508 41,843
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £46,000
Median annual salary (50th Percentile) £57,500 £62,621 £60,000
Median % change year-on-year -8.18% +4.37% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

Digital Customer Experience
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Digital Customer Experience as a proportion of all IT jobs advertised.

Digital Customer Experience trend for jobs with a WFH option

Digital Customer Experience
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Digital Customer Experience.

Digital Customer Experience salary trend for jobs with a WFH option

Digital Customer Experience
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Digital Customer Experience over the 6 months to 28 May 2024.

Digital Customer Experience salary histogram for jobs with a WFH option

Digital Customer Experience
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.41%) CMS
Applications
1 6 (22.22%) Microsoft Office
2 4 (14.81%) Microsoft Excel
2 4 (14.81%) Microsoft PowerPoint
3 1 (3.70%) Adobe After Effects
3 1 (3.70%) Adobe Illustrator
3 1 (3.70%) Adobe Premiere
3 1 (3.70%) Adobe XD
3 1 (3.70%) Chatbot
3 1 (3.70%) Photoshop
Cloud Services
1 2 (7.41%) Asana
1 2 (7.41%) Basecamp
1 2 (7.41%) Smartsheet
2 1 (3.70%) Adobe Analytics
Development Applications
1 2 (7.41%) JIRA
2 1 (3.70%) Visual Website Optimizer
General
1 9 (33.33%) Social Skills
2 5 (18.52%) Analytical Skills
2 5 (18.52%) Retail
3 3 (11.11%) Marketing
4 2 (7.41%) Automotive
4 2 (7.41%) Finance
5 1 (3.70%) Influencing Skills
5 1 (3.70%) Multimedia
5 1 (3.70%) Organisational Skills
5 1 (3.70%) Wearables
Job Titles
1 12 (44.44%) Senior
2 11 (40.74%) Senior User Researcher
2 11 (40.74%) User Researcher
3 4 (14.81%) Digital Product Manager
3 4 (14.81%) Product Manager
3 4 (14.81%) Training Advisor
4 3 (11.11%) Customer Experience Manager
4 3 (11.11%) Lead
5 1 (3.70%) .NET Software Engineer
5 1 (3.70%) Delivery Manager
5 1 (3.70%) Full Stack Engineer
5 1 (3.70%) Full Stack Software Engineer
5 1 (3.70%) Graphic Designer
5 1 (3.70%) Marketing Manager
5 1 (3.70%) Multimedia Designer
5 1 (3.70%) Project Manager
5 1 (3.70%) Senior .NET Software Engineer
5 1 (3.70%) Senior Full Stack Engineer
5 1 (3.70%) Senior Full Stack Software Engineer
5 1 (3.70%) Senior Software Engineer
Libraries, Frameworks & Software Standards
1 3 (11.11%) .NET
2 2 (7.41%) CSS
2 2 (7.41%) HTML
Miscellaneous
1 11 (40.74%) Product Ownership
2 5 (18.52%) Social Media
3 3 (11.11%) Analytical Mindset
3 3 (11.11%) Mobile App
4 1 (3.70%) Graphic Design
Operating Systems
1 2 (7.41%) Android
1 2 (7.41%) Apple iOS
Processes & Methodologies
1 27 (100.00%) Customer Experience
2 13 (48.15%) Agile
2 13 (48.15%) Backlog Prioritisation
3 11 (40.74%) Actionable Insight
3 11 (40.74%) Empathy Maps
3 11 (40.74%) Qualitative Research
3 11 (40.74%) Quantitative Research
3 11 (40.74%) Requirements Analysis
3 11 (40.74%) User Research
3 11 (40.74%) User-Centered Design (UCD)
3 11 (40.74%) Workshop Facilitation
4 7 (25.93%) User Experience
5 6 (22.22%) Continuous Improvement
5 6 (22.22%) Problem-Solving
6 5 (18.52%) Analytics
6 5 (18.52%) Product Management
6 5 (18.52%) Roadmaps
6 5 (18.52%) Stakeholder Management
6 5 (18.52%) UX Design
7 4 (14.81%) CRM
Programming Languages
1 2 (7.41%) JavaScript
Qualifications
1 11 (40.74%) SC Cleared
1 11 (40.74%) Security Cleared
2 4 (14.81%) Degree
Quality Assurance & Compliance
1 13 (48.15%) Accessibility
2 2 (7.41%) QA
Vendors
1 4 (14.81%) Microsoft
2 1 (3.70%) Adobe
2 1 (3.70%) Optimizely