Help Desk Engineer Jobs with Work from Home Options

Help Desk Engineer
UK > Work from Home

The median Help Desk Engineer salary in Work from Home is £21,500 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 582 639 859
Rank change year-on-year +57 +220 -278
Permanent jobs requiring a Help Desk Engineer 3 13 10
As % of all permanent jobs with a WFH option 0.009% 0.033% 0.014%
As % of the Job Titles category 0.009% 0.034% 0.014%
Number of salaries quoted 3 13 10
10th Percentile - £22,900 £26,875
25th Percentile £20,750 £25,000 £31,469
Median annual salary (50th Percentile) £21,500 £30,000 £34,500
Median % change year-on-year -28.33% -13.04% +45.26%
75th Percentile £136,125 £31,000 £37,500
90th Percentile £204,450 - £38,125
UK median annual salary £31,000 £30,000 £28,000
% change year-on-year +3.33% +7.14% +6.67%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 33,036 38,142 71,353
% of permanent jobs with a recognized job title 96.16% 95.90% 97.35%
Number of salaries quoted 25,238 27,095 42,472
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Help Desk Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Help Desk Engineer in the job title as a proportion of all IT jobs advertised.

Help Desk Engineer trend for jobs with a WFH option

Help Desk Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Help Desk Engineer.

Help Desk Engineer salary trend for jobs with a WFH option

Help Desk Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Help Desk Engineer over the 6 months to 28 May 2024.

Help Desk Engineer salary histogram for jobs with a WFH option

Help Desk Engineer Skill Set
Top 19 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 28 May 2024, Help Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Help Desk Engineer in the job title.

1 3 (100.00%) Customer Service
2 2 (66.67%) Video Conferencing
2 2 (66.67%) VoIP
2 2 (66.67%) Problem-Solving
2 2 (66.67%) Microsoft
2 2 (66.67%) Network Management
2 2 (66.67%) Unified Communications
3 1 (33.33%) Microsoft 365
3 1 (33.33%) Remote Desktop
3 1 (33.33%) Windows Server
3 1 (33.33%) Break/Fix
3 1 (33.33%) Active Directory
3 1 (33.33%) Apple
3 1 (33.33%) Service Delivery
3 1 (33.33%) Social Skills
3 1 (33.33%) TCP/IP
3 1 (33.33%) VPN
3 1 (33.33%) Windows 7
3 1 (33.33%) Windows

Help Desk Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Microsoft 365
Communications & Networking
1 2 (66.67%) Unified Communications
1 2 (66.67%) VoIP
2 1 (33.33%) Remote Desktop
2 1 (33.33%) TCP/IP
2 1 (33.33%) VPN
General
1 1 (33.33%) Social Skills
Miscellaneous
1 2 (66.67%) Video Conferencing
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 7
1 1 (33.33%) Windows Server
Processes & Methodologies
1 3 (100.00%) Customer Service
2 2 (66.67%) Network Management
2 2 (66.67%) Problem-Solving
3 1 (33.33%) Break/Fix
3 1 (33.33%) Service Delivery
System Software
1 1 (33.33%) Active Directory
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Apple