ICT Support Jobs with Work from Home Options

ICT Support
UK > Work from Home

The median ICT Support salary in Work from Home is £30,040 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 596 648 887
Rank change year-on-year +52 +239 -288
Permanent jobs requiring an ICT Support 4 1 5
As % of all permanent jobs with a WFH option 0.011% 0.003% 0.007%
As % of the Job Titles category 0.012% 0.003% 0.007%
Number of salaries quoted 4 1 5
10th Percentile - - -
25th Percentile £25,243 - -
Median annual salary (50th Percentile) £30,040 £22,341 £29,000
Median % change year-on-year +34.46% -22.96% +5.45%
75th Percentile £35,742 - -
90th Percentile - - £31,785
UK median annual salary £26,000 £36,000 £29,000
% change year-on-year -27.78% +24.14% +55.50%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 33,479 36,977 72,509
% of permanent jobs with a recognized job title 96.22% 95.95% 97.33%
Number of salaries quoted 25,508 26,851 42,434
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £55,500 £62,500 £60,000
Median % change year-on-year -11.20% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

ICT Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured ICT Support in the job title as a proportion of all IT jobs advertised.

ICT Support trend for jobs with a WFH option

ICT Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ICT Support.

ICT Support salary trend for jobs with a WFH option

ICT Support Skill Set
Top 25 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 June 2024, ICT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring ICT Support in the job title.

1 4 (100.00%) Microsoft
1 4 (100.00%) Microsoft 365
2 2 (50.00%) Mobile Device Management
2 2 (50.00%) Cybersecurity
2 2 (50.00%) Entra ID
2 2 (50.00%) Driving Licence
2 2 (50.00%) Windows Server
2 2 (50.00%) Security Monitoring
2 2 (50.00%) Fire and Rescue
2 2 (50.00%) Public Sector
2 2 (50.00%) Inclusion and Diversity
2 2 (50.00%) Remote Monitoring and Management
2 2 (50.00%) Active Directory
2 2 (50.00%) Service Delivery
2 2 (50.00%) Finance
2 2 (50.00%) Legal
2 2 (50.00%) VMware
2 2 (50.00%) Local Government
2 2 (50.00%) Network Security
2 2 (50.00%) Hyper-V
2 2 (50.00%) Azure
2 2 (50.00%) ITIL
2 2 (50.00%) Windows
2 2 (50.00%) SharePoint
2 2 (50.00%) Microsoft Exchange

ICT Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) Microsoft Exchange
1 2 (50.00%) SharePoint
Cloud Services
1 4 (100.00%) Microsoft 365
2 2 (50.00%) Azure
2 2 (50.00%) Entra ID
Communications & Networking
1 2 (50.00%) Network Security
General
1 2 (50.00%) Finance
1 2 (50.00%) Fire and Rescue
1 2 (50.00%) Inclusion and Diversity
1 2 (50.00%) Legal
1 2 (50.00%) Local Government
1 2 (50.00%) Public Sector
Miscellaneous
1 2 (50.00%) Driving Licence
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows Server
Processes & Methodologies
1 2 (50.00%) Cybersecurity
1 2 (50.00%) ITIL
1 2 (50.00%) Mobile Device Management
1 2 (50.00%) Remote Monitoring and Management
1 2 (50.00%) Security Monitoring
1 2 (50.00%) Service Delivery
System Software
1 2 (50.00%) Active Directory
1 2 (50.00%) Hyper-V
Vendors
1 4 (100.00%) Microsoft
2 2 (50.00%) VMware