Incident Management Jobs with Work from Home Options

Incident Management
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 8 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 Jun 2024
Same period 2023 Same period 2022
Rank 247 230 303
Rank change year-on-year -17 +73 +60
Permanent jobs citing Incident Management 459 575 915
As % of all permanent jobs with a WFH option 1.30% 1.51% 1.21%
As % of the Processes & Methodologies category 1.45% 1.58% 1.24%
Number of salaries quoted 330 348 721
10th Percentile £30,450 £32,675 £28,500
25th Percentile £38,918 £41,250 £38,750
Median annual salary (50th Percentile) £52,500 £57,500 £50,000
Median % change year-on-year -8.70% +15.00% +1.01%
75th Percentile £72,500 £75,000 £65,000
90th Percentile £87,500 £87,500 £80,000
UK median annual salary £50,000 £53,500 £47,500
% change year-on-year -6.54% +12.63% -9.52%

All Process and Methodology Skills
Work from Home

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 31,643 36,464 73,536
As % of all permanent jobs with a WFH option 89.74% 96.03% 97.13%
Number of salaries quoted 23,633 25,914 42,367
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £46,250
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

Incident Management
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Incident Management as a proportion of all IT jobs advertised.

Incident Management trend for jobs with a WFH option

Incident Management
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Incident Management.

Incident Management salary trend for jobs with a WFH option

Incident Management
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Incident Management over the 6 months to 8 June 2024.

Incident Management salary histogram for jobs with a WFH option

Incident Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (4.79%) SAS
2 13 (2.83%) Microsoft Exchange
3 11 (2.40%) SharePoint
4 5 (1.09%) IIS
5 3 (0.65%) Confluence
5 3 (0.65%) WordPress
6 2 (0.44%) CMS
7 1 (0.22%) Exchange Server 2013
7 1 (0.22%) nginx
7 1 (0.22%) Oracle Service Bus
7 1 (0.22%) WebLogic
Applications
1 26 (5.66%) Microsoft Office
2 10 (2.18%) Microsoft Excel
3 6 (1.31%) MS Visio
4 2 (0.44%) Adobe Creative Suite
5 1 (0.22%) Microsoft PowerPoint
Business Applications
1 14 (3.05%) Remedy ITSM
2 8 (1.74%) Dynamics CRM
3 5 (1.09%) Oracle ERP
3 5 (1.09%) SAP S/4HANA
4 3 (0.65%) NEC Housing
4 3 (0.65%) SAP HCM
4 3 (0.65%) SAP MM
5 2 (0.44%) iTrent
5 2 (0.44%) NetSuite
6 1 (0.22%) Dynamics NAV
6 1 (0.22%) Oracle EBS
6 1 (0.22%) SAP HR
6 1 (0.22%) SAP Payroll
6 1 (0.22%) SAP PP
6 1 (0.22%) SAP SCM
6 1 (0.22%) SAP SD
6 1 (0.22%) SAP WM
Cloud Services
1 134 (29.19%) Azure
2 73 (15.90%) Microsoft 365
3 28 (6.10%) AWS
4 21 (4.58%) SaaS
5 19 (4.14%) Entra ID
6 17 (3.70%) Serverless
7 15 (3.27%) Azure Data Factory
7 15 (3.27%) Power Platform
8 14 (3.05%) Azure Functions
8 14 (3.05%) Azure Logic Apps
8 14 (3.05%) Azure Service Bus
9 12 (2.61%) Azure Monitor
10 11 (2.40%) Azure Storage
11 10 (2.18%) Azure DevOps
12 9 (1.96%) PowerApps
13 7 (1.53%) GCP
13 7 (1.53%) PaaS
14 6 (1.31%) Amazon EC2
14 6 (1.31%) AWS CloudFormation
14 6 (1.31%) Virtual Private Cloud
Communications & Networking
1 45 (9.80%) Firewall
2 27 (5.88%) LAN
2 27 (5.88%) SAN
3 23 (5.01%) WAN
4 21 (4.58%) Wi-Fi
5 17 (3.70%) DNS
6 16 (3.49%) TCP/IP
7 13 (2.83%) DHCP
8 12 (2.61%) Network Security
9 8 (1.74%) SD-WAN
10 7 (1.53%) Internet
10 7 (1.53%) MPLS
10 7 (1.53%) VPN
11 6 (1.31%) WLAN
12 5 (1.09%) 5G
12 5 (1.09%) BGP
12 5 (1.09%) Broadband
12 5 (1.09%) Remote Desktop
13 4 (0.87%) VLAN
13 4 (0.87%) Wireless
Database & Business Intelligence
1 44 (9.59%) SQL Server
2 26 (5.66%) MySQL
3 17 (3.70%) Relational Database
4 16 (3.49%) RDBMS
5 12 (2.61%) Amazon RDS
6 11 (2.40%) Oracle Database
7 10 (2.18%) Azure SQL Database
8 7 (1.53%) SQL Server Integration Services
9 6 (1.31%) Power BI
10 4 (0.87%) Redis
11 3 (0.65%) PostgreSQL
11 3 (0.65%) SAP HANA
12 1 (0.22%) BusinessObjects XI
12 1 (0.22%) Oracle Database 10g
12 1 (0.22%) Oracle Database 11g
12 1 (0.22%) QlikView
12 1 (0.22%) VLDB
Development Applications
1 24 (5.23%) JIRA
2 7 (1.53%) GitLab
3 4 (0.87%) Postman
4 3 (0.65%) Burp Suite
4 3 (0.65%) Git
4 3 (0.65%) Metasploit
4 3 (0.65%) sqlmap
5 2 (0.44%) HP UFT
5 2 (0.44%) JMeter
5 2 (0.44%) LoadRunner
5 2 (0.44%) MSTest
5 2 (0.44%) Selenium
5 2 (0.44%) Team Foundation Server
General
1 191 (41.61%) Social Skills
2 92 (20.04%) Analytical Skills
3 75 (16.34%) Finance
4 35 (7.63%) Organisational Skills
5 26 (5.66%) Law
5 26 (5.66%) Legal
6 23 (5.01%) Public Sector
7 17 (3.70%) Military
8 16 (3.49%) Documentation Skills
9 15 (3.27%) Banking
10 12 (2.61%) Front Office
10 12 (2.61%) Inclusion and Diversity
11 9 (1.96%) Advertising
12 8 (1.74%) Back Office
12 8 (1.74%) Manufacturing
12 8 (1.74%) Marketing
12 8 (1.74%) Retail
13 5 (1.09%) Financial Institution
13 5 (1.09%) Japanese Language
14 4 (0.87%) Publishing
Job Titles
1 128 (27.89%) Analyst
2 62 (13.51%) Support Analyst
3 44 (9.59%) IT Support
3 44 (9.59%) Support Engineer
4 37 (8.06%) Developer
5 36 (7.84%) IT Engineer
6 35 (7.63%) Security Analyst
7 33 (7.19%) Applications Support
8 29 (6.32%) Consultant
8 29 (6.32%) IT Support Engineer
9 28 (6.10%) Infrastructure Engineer
10 26 (5.66%) Security Consultant
11 23 (5.01%) Information Analyst
11 23 (5.01%) Information Security Analyst
11 23 (5.01%) Service Manager
12 22 (4.79%) 3rd Line Engineer
12 22 (4.79%) 3rd Line Support
12 22 (4.79%) ServiceNow Developer
13 21 (4.58%) 3rd Line Support Engineer
13 21 (4.58%) DBA
Libraries, Frameworks & Software Standards
1 30 (6.54%) CSS
2 26 (5.66%) .NET
2 26 (5.66%) HTML
3 22 (4.79%) AngularJS
3 22 (4.79%) Twitter Bootstrap
3 22 (4.79%) Web Services
4 12 (2.61%) FIX Protocol
5 8 (1.74%) .NET Framework
6 6 (1.31%) Oracle Fusion
7 4 (0.87%) Node.js
7 4 (0.87%) WebdriverIO
8 3 (0.65%) ASP.NET
9 2 (0.44%) EDI
9 2 (0.44%) Middleware
9 2 (0.44%) SailPoint
9 2 (0.44%) Software Packaging
10 1 (0.22%) 802.1X
10 1 (0.22%) JSON
10 1 (0.22%) RESTful
10 1 (0.22%) XMPP
Miscellaneous
1 38 (8.28%) Management Information System
2 29 (6.32%) Driving Licence
3 28 (6.10%) CMDB
4 27 (5.88%) Enterprise Storage
5 24 (5.23%) Legacy Systems
6 16 (3.49%) Self-Motivation
7 15 (3.27%) Onboarding
8 11 (2.40%) Cyber Threat
8 11 (2.40%) Linux Command Line
8 11 (2.40%) Public Cloud
9 10 (2.18%) Analytical Mindset
9 10 (2.18%) Data Centre
10 9 (1.96%) Security Operations Centre
11 8 (1.74%) Data Protection Act
11 8 (1.74%) Security Posture
12 7 (1.53%) Housing Association
13 6 (1.31%) Hybrid Cloud
14 5 (1.09%) Marketing Technology
14 5 (1.09%) Mobile App
15 4 (0.87%) Enterprise Software
Operating Systems
1 118 (25.71%) Windows
2 75 (16.34%) Linux
3 44 (9.59%) Unix
4 28 (6.10%) Windows Server
5 18 (3.92%) Mac OS X
6 14 (3.05%) Windows 10
7 8 (1.74%) Apple iOS
8 6 (1.31%) Ubuntu
9 3 (0.65%) Amazon Linux
9 3 (0.65%) Android
9 3 (0.65%) Mac OS
9 3 (0.65%) Windows Server 2008
9 3 (0.65%) Windows Server 2012
9 3 (0.65%) Windows Server 2016
10 2 (0.44%) Solaris
10 2 (0.44%) Windows 7
10 2 (0.44%) Windows Server 2019
10 2 (0.44%) Windows Vista
11 1 (0.22%) VMS
11 1 (0.22%) Windows Server 2003
Processes & Methodologies
1 159 (34.64%) ITIL
2 114 (24.84%) Change Management
2 114 (24.84%) Service Management
3 94 (20.48%) Problem-Solving
4 92 (20.04%) Problem Management
5 84 (18.30%) Security Operations
6 83 (18.08%) Incident Response
7 82 (17.86%) Cybersecurity
8 81 (17.65%) Customer Service
9 77 (16.78%) Service Delivery
10 76 (16.56%) ITSM
11 73 (15.90%) Continuous Improvement
11 73 (15.90%) Information Security
12 54 (11.76%) Actionable Insight
12 54 (11.76%) Risk Management
13 53 (11.55%) Root Cause Analysis
14 52 (11.33%) DevOps
14 52 (11.33%) Mentoring
15 47 (10.24%) Infrastructure Engineering
16 38 (8.28%) Agile
Programming Languages
1 56 (12.20%) SQL
2 43 (9.37%) PowerShell
3 29 (6.32%) C#
4 24 (5.23%) Bash
5 19 (4.14%) Python
6 16 (3.49%) Java
7 15 (3.27%) JavaScript
8 8 (1.74%) MATLAB
8 8 (1.74%) PL/SQL
8 8 (1.74%) VB.NET
8 8 (1.74%) VBA
9 7 (1.53%) T-SQL
10 2 (0.44%) Kusto Query Language
10 2 (0.44%) VB
11 1 (0.22%) Ladder Logic
Qualifications
1 68 (14.81%) Degree
2 54 (11.76%) Security Cleared
3 34 (7.41%) CISSP
4 33 (7.19%) CISM
5 32 (6.97%) SC Cleared
6 29 (6.32%) Azure Certification
7 25 (5.45%) Microsoft Certification
8 22 (4.79%) ITIL Certification
9 17 (3.70%) CISA
10 13 (2.83%) GCIA
10 13 (2.83%) GCIH
10 13 (2.83%) GREM
11 11 (2.40%) Computer Science Degree
12 9 (1.96%) ISO 27001 Lead Auditor
13 7 (1.53%) CCNA
13 7 (1.53%) Cisco Certification
14 6 (1.31%) DV Cleared
15 5 (1.09%) CCNP
16 4 (0.87%) AWS Certification
16 4 (0.87%) BPSS Clearance
Quality Assurance & Compliance
1 59 (12.85%) ISO/IEC 27001
2 46 (10.02%) SLA
3 24 (5.23%) Cyber Essentials
4 20 (4.36%) JSP 440
5 18 (3.92%) GRC
5 18 (3.92%) NIST
6 14 (3.05%) GDPR
7 6 (1.31%) QA
8 5 (1.09%) Cyber Essentials PLUS
8 5 (1.09%) SOC 2
9 4 (0.87%) California Consumer Privacy Act
9 4 (0.87%) ISO 22301
9 4 (0.87%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 2 (0.44%) Accessibility
10 2 (0.44%) NCSC
11 1 (0.22%) GxP
11 1 (0.22%) HIPAA
11 1 (0.22%) ISO 9001
System Software
1 76 (16.56%) Active Directory
2 25 (5.45%) Hyper-V
3 20 (4.36%) VMware Infrastructure
4 9 (1.96%) Docker
5 8 (1.74%) vSphere
6 4 (0.87%) Virtual Machines
7 3 (0.65%) Firmware
8 2 (0.44%) Terminal Services
9 1 (0.22%) BitLocker
9 1 (0.22%) Oracle RAC
9 1 (0.22%) Virtual Desktop
9 1 (0.22%) Virtual Servers
9 1 (0.22%) VMware NSX
Systems Management
1 24 (5.23%) Microsoft Intune
2 12 (2.61%) Terraform
3 10 (2.18%) SCCM
4 7 (1.53%) QRadar
5 6 (1.31%) Ansible
6 5 (1.09%) Kubernetes
7 4 (0.87%) Grafana
7 4 (0.87%) Kibana
8 3 (0.65%) Data Guard
9 2 (0.44%) DatAdvantage
9 2 (0.44%) FortiGate
9 2 (0.44%) Rundeck
9 2 (0.44%) Symantec Endpoint Protection
9 2 (0.44%) vCenter Server
10 1 (0.22%) Active Directory Federation Services
10 1 (0.22%) Failover Clustering
10 1 (0.22%) FTK
10 1 (0.22%) Microsoft Clustering
10 1 (0.22%) Microsoft Data Protection Manager
10 1 (0.22%) Stealthwatch
Vendors
1 116 (25.27%) Microsoft
2 45 (9.80%) VMware
3 39 (8.50%) Oracle
4 37 (8.06%) ServiceNow
5 20 (4.36%) Cisco
5 20 (4.36%) Dell
6 16 (3.49%) BMC
7 14 (3.05%) Remedy
7 14 (3.05%) SAP
8 13 (2.83%) IBM
9 12 (2.61%) Splunk
10 10 (2.18%) Google
11 8 (1.74%) Algorithmics
11 8 (1.74%) ION Trading
12 7 (1.53%) HP
12 7 (1.53%) Meraki
13 6 (1.31%) Adobe
13 6 (1.31%) Ubiquiti
14 5 (1.09%) Dynatrace
14 5 (1.09%) Virgin Media