IT Support Engineer Jobs with Work from Home Options

IT Support Engineer
UK > Work from Home

The median IT Support Engineer salary in Work from Home is £32,500 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 368 472 679
Rank change year-on-year +104 +207 -195
Permanent jobs requiring an IT Support Engineer 237 186 195
As % of all permanent jobs with a WFH option 0.70% 0.46% 0.28%
As % of the Job Titles category 0.73% 0.48% 0.28%
Number of salaries quoted 220 150 183
10th Percentile £24,250 £25,000 £22,100
25th Percentile £26,188 £27,000 £25,000
Median annual salary (50th Percentile) £32,500 £32,500 £30,000
Median % change year-on-year - +8.33% -10.45%
75th Percentile £37,000 £37,875 £37,250
90th Percentile £41,663 £47,500 £43,750
UK median annual salary £30,000 £32,500 £31,000
% change year-on-year -7.69% +4.84% +3.33%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,504 38,918 68,639
% of permanent jobs with a recognized job title 96.05% 95.92% 97.34%
Number of salaries quoted 24,867 27,740 41,910
10th Percentile £33,081 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

IT Support Engineer trend for jobs with a WFH option

IT Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing IT Support Engineer.

IT Support Engineer salary trend for jobs with a WFH option

IT Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing IT Support Engineer over the 6 months to 19 May 2024.

IT Support Engineer salary histogram for jobs with a WFH option

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 19 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring IT Support Engineer in the job title.

1 169 (71.31%) Microsoft
2 163 (68.78%) Microsoft 365
3 155 (65.40%) Azure
4 148 (62.45%) Windows
5 121 (51.05%) Active Directory
6 120 (50.63%) Social Skills
7 71 (29.96%) Windows Server
8 69 (29.11%) ITIL
9 67 (28.27%) Hyper-V
10 62 (26.16%) Firewall
11 61 (25.74%) Microsoft Exchange
12 55 (23.21%) Driving Licence
13 53 (22.36%) Microsoft Intune
13 53 (22.36%) VMware
14 52 (21.94%) Customer Service
15 47 (19.83%) Problem-Solving
16 46 (19.41%) Microsoft Office
17 44 (18.57%) Windows 10
18 43 (18.14%) Entra ID
19 42 (17.72%) VMware Infrastructure
20 41 (17.30%) SAN
21 39 (16.46%) Microsoft Certification
22 37 (15.61%) SQL Server
22 37 (15.61%) SharePoint
22 37 (15.61%) Degree
23 31 (13.08%) Cisco
24 30 (12.66%) Wi-Fi
24 30 (12.66%) Incident Management
25 27 (11.39%) Android
25 27 (11.39%) DNS

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (25.74%) Microsoft Exchange
2 37 (15.61%) SharePoint
3 6 (2.53%) Exchange Server 2000
3 6 (2.53%) Exchange Server 2013
4 3 (1.27%) SAS
5 2 (0.84%) Exchange Server 2007
5 2 (0.84%) Exchange Server 2010
5 2 (0.84%) WordPress
6 1 (0.42%) Apache
6 1 (0.42%) CMS
6 1 (0.42%) IIS
6 1 (0.42%) Site Server
6 1 (0.42%) Tomcat
Applications
1 46 (19.41%) Microsoft Office
2 3 (1.27%) SPSS
3 1 (0.42%) Spreadsheet
Business Applications
1 1 (0.42%) Carpe Diem
1 1 (0.42%) Dynamics AX
1 1 (0.42%) Elite 3E
Cloud Services
1 163 (68.78%) Microsoft 365
2 155 (65.40%) Azure
3 43 (18.14%) Entra ID
4 16 (6.75%) AWS
5 7 (2.95%) Amazon EC2
6 3 (1.27%) Dropbox
6 3 (1.27%) OneDrive
6 3 (1.27%) Rubrik
6 3 (1.27%) WhatsApp
7 2 (0.84%) ClickUp
7 2 (0.84%) Microsoft Purview
7 2 (0.84%) Power Automate
7 2 (0.84%) Power Platform
8 1 (0.42%) Cloud Computing
8 1 (0.42%) Google Workspace
8 1 (0.42%) Mimecast
8 1 (0.42%) PowerApps
8 1 (0.42%) Serverless
8 1 (0.42%) Slack
Communications & Networking
1 62 (26.16%) Firewall
2 41 (17.30%) SAN
3 30 (12.66%) Wi-Fi
4 27 (11.39%) DNS
5 24 (10.13%) Wireless
6 23 (9.70%) VLAN
7 21 (8.86%) DHCP
7 21 (8.86%) Internet
8 19 (8.02%) Remote Desktop
9 15 (6.33%) TCP/IP
10 13 (5.49%) NAS
10 13 (5.49%) Unified Communications
11 10 (4.22%) VoIP
11 10 (4.22%) VPN
12 9 (3.80%) LAN
13 8 (3.38%) WAN
14 4 (1.69%) Multicast
14 4 (1.69%) Unicast
15 3 (1.27%) Fibre Channel
15 3 (1.27%) WebEx
Database & Business Intelligence
1 37 (15.61%) SQL Server
2 24 (10.13%) Amazon RDS
3 4 (1.69%) DB2
4 3 (1.27%) Big Data
4 3 (1.27%) EDRMS
5 2 (0.84%) Oracle Database
6 1 (0.42%) MySQL
6 1 (0.42%) Power BI
Development Applications
1 1 (0.42%) Jenkins
1 1 (0.42%) JIRA
General
1 120 (50.63%) Social Skills
2 26 (10.97%) Organisational Skills
3 17 (7.17%) Inclusion and Diversity
4 14 (5.91%) Finance
4 14 (5.91%) Law
5 12 (5.06%) Games
6 11 (4.64%) Legal
7 9 (3.80%) Analytical Skills
8 6 (2.53%) Telecoms
9 5 (2.11%) Banking
9 5 (2.11%) Marketing
10 3 (1.27%) Documentation Skills
10 3 (1.27%) Retail
11 2 (0.84%) Publishing
12 1 (0.42%) Manufacturing
12 1 (0.42%) Public Sector
Libraries, Frameworks & Software Standards
1 2 (0.84%) .NET
1 2 (0.84%) CSS
1 2 (0.84%) HTML
2 1 (0.42%) LAMP
2 1 (0.42%) LDAP
2 1 (0.42%) RESTEasy
Miscellaneous
1 55 (23.21%) Driving Licence
2 25 (10.55%) Enterprise Storage
3 20 (8.44%) Self-Motivation
4 13 (5.49%) iPad
4 13 (5.49%) Social Media
5 8 (3.38%) iPhone
5 8 (3.38%) Management Information System
5 8 (3.38%) Replication
6 7 (2.95%) Onboarding
7 6 (2.53%) Apple TV
8 4 (1.69%) Data Centre
8 4 (1.69%) Video Conferencing
9 3 (1.27%) Cybercrime
10 2 (0.84%) Analytical Mindset
10 2 (0.84%) CCTV
10 2 (0.84%) Handset
10 2 (0.84%) Public Cloud
11 1 (0.42%) Blackberry
11 1 (0.42%) Client/Server
11 1 (0.42%) EPoS
Operating Systems
1 148 (62.45%) Windows
2 71 (29.96%) Windows Server
3 44 (18.57%) Windows 10
4 27 (11.39%) Android
5 21 (8.86%) Mac OS
6 18 (7.59%) Windows Server 2016
7 17 (7.17%) Apple iOS
7 17 (7.17%) Linux
8 16 (6.75%) Windows Server 2019
9 12 (5.06%) Windows Server 2012
10 6 (2.53%) Mac OS X
11 3 (1.27%) Windows 7
12 2 (0.84%) Unix
12 2 (0.84%) Windows Server 2008
Processes & Methodologies
1 69 (29.11%) ITIL
2 52 (21.94%) Customer Service
3 47 (19.83%) Problem-Solving
4 30 (12.66%) Incident Management
5 22 (9.28%) Desktop Virtualisation
6 18 (7.59%) Remote Monitoring and Management
7 15 (6.33%) Line Management
8 13 (5.49%) Service Delivery
9 11 (4.64%) Agile
10 10 (4.22%) Disaster Recovery
10 10 (4.22%) Server Management
11 9 (3.80%) Break/Fix
11 9 (3.80%) Problem Management
11 9 (3.80%) Service Management
12 8 (3.38%) Asset Management
12 8 (3.38%) Cybersecurity
12 8 (3.38%) Migration
12 8 (3.38%) Time Management
13 7 (2.95%) Information Security
13 7 (2.95%) ITSM
Programming Languages
1 17 (7.17%) PowerShell
2 11 (4.64%) SQL
3 1 (0.42%) PHP
Qualifications
1 39 (16.46%) Microsoft Certification
2 37 (15.61%) Degree
3 21 (8.86%) Azure Certification
3 21 (8.86%) CCNA
3 21 (8.86%) Cisco Certification
4 15 (6.33%) Network+ Certification
5 9 (3.80%) MCSE
6 6 (2.53%) ITIL Foundation Certificate
7 5 (2.11%) A+ Certification
7 5 (2.11%) MCP
8 2 (0.84%) SC Cleared
8 2 (0.84%) Security Cleared
9 1 (0.42%) CCAA
9 1 (0.42%) Citrix Certification
9 1 (0.42%) CompTIA Security+
9 1 (0.42%) MCTS
9 1 (0.42%) NVQ Level 3
9 1 (0.42%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (5.06%) Cyber Essentials
2 5 (2.11%) ISO/IEC 27001
3 4 (1.69%) SLA
4 2 (0.84%) GDPR
System Software
1 121 (51.05%) Active Directory
2 67 (28.27%) Hyper-V
3 42 (17.72%) VMware Infrastructure
4 17 (7.17%) Virtual Desktop
5 10 (4.22%) VMware ESXi
6 3 (1.27%) Terminal Services
6 3 (1.27%) vSphere
7 1 (0.42%) Docker
7 1 (0.42%) NFS
Systems Management
1 53 (22.36%) Microsoft Intune
2 13 (5.49%) Cisco CUCM
2 13 (5.49%) ServiceCenter
3 9 (3.80%) SCCM
4 3 (1.27%) Jamf Pro
5 2 (0.84%) Grafana
5 2 (0.84%) NetBackup
5 2 (0.84%) Prometheus
6 1 (0.42%) FortiGate
6 1 (0.42%) Kubernetes
6 1 (0.42%) Single Sign-On
6 1 (0.42%) ZABBIX
Vendors
1 169 (71.31%) Microsoft
2 53 (22.36%) VMware
3 31 (13.08%) Cisco
4 25 (10.55%) Apple
5 24 (10.13%) Citrix
5 24 (10.13%) HP
6 17 (7.17%) Meraki
7 14 (5.91%) Fortinet
8 13 (5.49%) Aruba
8 13 (5.49%) Palo Alto
9 11 (4.64%) Barracuda Networks
9 11 (4.64%) Sophos
9 11 (4.64%) Veeam
10 10 (4.22%) Draytek
11 8 (3.38%) ConnectWise
11 8 (3.38%) ESET
12 7 (2.95%) WatchGuard
13 6 (2.53%) iManage
14 5 (2.11%) Datto
14 5 (2.11%) ServiceNow