IT Support Engineer Jobs with Work from Home Options

IT Support Engineer
UK > Work from Home

The median IT Support Engineer salary in Work from Home is £32,500 per year according to job vacancies posted during the 6 months to 15 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 364 467 659
Rank change year-on-year +103 +192 -190
Permanent jobs requiring an IT Support Engineer 237 183 189
As % of all permanent jobs with a WFH option 0.70% 0.45% 0.27%
As % of the Job Titles category 0.73% 0.47% 0.28%
Number of salaries quoted 221 147 178
10th Percentile £24,250 £25,699 £22,500
25th Percentile £26,250 £27,250 £25,188
Median annual salary (50th Percentile) £32,500 £32,500 £30,450
Median % change year-on-year - +6.73% -9.78%
75th Percentile £37,000 £37,500 £37,438
90th Percentile £41,625 £47,500 £43,750
UK median annual salary £30,000 £32,500 £31,133
% change year-on-year -7.69% +4.39% +4.65%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,407 39,036 68,066
% of permanent jobs with a recognized job title 96.06% 95.93% 97.36%
Number of salaries quoted 24,817 27,718 41,828
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,375 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

IT Support Engineer trend for jobs with a WFH option

IT Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing IT Support Engineer.

IT Support Engineer salary trend for jobs with a WFH option

IT Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing IT Support Engineer over the 6 months to 15 May 2024.

IT Support Engineer salary histogram for jobs with a WFH option

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 15 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring IT Support Engineer in the job title.

1 168 (70.89%) Microsoft
2 162 (68.35%) Microsoft 365
3 154 (64.98%) Azure
4 147 (62.03%) Windows
5 122 (51.48%) Active Directory
6 118 (49.79%) Social Skills
7 72 (30.38%) Windows Server
8 67 (28.27%) ITIL
8 67 (28.27%) Hyper-V
9 62 (26.16%) Firewall
10 61 (25.74%) Microsoft Exchange
11 55 (23.21%) Driving Licence
12 54 (22.78%) Microsoft Intune
12 54 (22.78%) VMware
13 51 (21.52%) Customer Service
14 49 (20.68%) Problem-Solving
15 46 (19.41%) Microsoft Office
16 44 (18.57%) Entra ID
16 44 (18.57%) Windows 10
17 43 (18.14%) VMware Infrastructure
18 41 (17.30%) SAN
19 39 (16.46%) Degree
20 38 (16.03%) SQL Server
20 38 (16.03%) SharePoint
21 37 (15.61%) Microsoft Certification
22 32 (13.50%) Cisco
23 30 (12.66%) Incident Management
24 29 (12.24%) DNS
25 28 (11.81%) Wi-Fi
25 28 (11.81%) Android

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (25.74%) Microsoft Exchange
2 38 (16.03%) SharePoint
3 6 (2.53%) Exchange Server 2000
3 6 (2.53%) Exchange Server 2013
4 3 (1.27%) SAS
5 2 (0.84%) CMS
5 2 (0.84%) Exchange Server 2007
5 2 (0.84%) Exchange Server 2010
5 2 (0.84%) WordPress
6 1 (0.42%) Apache
6 1 (0.42%) IIS
6 1 (0.42%) Site Server
6 1 (0.42%) Tomcat
Applications
1 46 (19.41%) Microsoft Office
2 3 (1.27%) SPSS
3 1 (0.42%) Spreadsheet
Business Applications
1 1 (0.42%) Carpe Diem
1 1 (0.42%) Dynamics AX
1 1 (0.42%) Elite 3E
1 1 (0.42%) SAP ERP
Cloud Services
1 162 (68.35%) Microsoft 365
2 154 (64.98%) Azure
3 44 (18.57%) Entra ID
4 17 (7.17%) AWS
5 7 (2.95%) Amazon EC2
6 4 (1.69%) WhatsApp
7 3 (1.27%) Dropbox
7 3 (1.27%) OneDrive
7 3 (1.27%) Rubrik
8 2 (0.84%) ClickUp
8 2 (0.84%) Microsoft Purview
8 2 (0.84%) Power Automate
8 2 (0.84%) Power Platform
9 1 (0.42%) Cloud Computing
9 1 (0.42%) Google Workspace
9 1 (0.42%) Mimecast
9 1 (0.42%) PowerApps
9 1 (0.42%) Serverless
9 1 (0.42%) Slack
Communications & Networking
1 62 (26.16%) Firewall
2 41 (17.30%) SAN
3 29 (12.24%) DNS
4 28 (11.81%) Wi-Fi
5 24 (10.13%) Wireless
6 23 (9.70%) DHCP
6 23 (9.70%) VLAN
7 21 (8.86%) Internet
8 19 (8.02%) Remote Desktop
9 16 (6.75%) TCP/IP
10 13 (5.49%) NAS
10 13 (5.49%) Unified Communications
11 10 (4.22%) VoIP
11 10 (4.22%) VPN
12 9 (3.80%) LAN
13 8 (3.38%) WAN
14 4 (1.69%) Multicast
14 4 (1.69%) Unicast
15 3 (1.27%) iSCSI
15 3 (1.27%) WebEx
Database & Business Intelligence
1 38 (16.03%) SQL Server
2 24 (10.13%) Amazon RDS
3 4 (1.69%) DB2
4 3 (1.27%) Big Data
4 3 (1.27%) EDRMS
5 2 (0.84%) MySQL
6 1 (0.42%) Oracle Database
6 1 (0.42%) Power BI
Development Applications
1 1 (0.42%) Jenkins
1 1 (0.42%) JIRA
General
1 118 (49.79%) Social Skills
2 26 (10.97%) Organisational Skills
3 15 (6.33%) Finance
3 15 (6.33%) Inclusion and Diversity
4 14 (5.91%) Law
5 13 (5.49%) Legal
6 12 (5.06%) Games
7 10 (4.22%) Analytical Skills
8 6 (2.53%) Marketing
8 6 (2.53%) Telecoms
9 5 (2.11%) Banking
10 3 (1.27%) Documentation Skills
10 3 (1.27%) Retail
11 2 (0.84%) Publishing
12 1 (0.42%) Manufacturing
12 1 (0.42%) Pharmaceutical
12 1 (0.42%) Public Sector
Libraries, Frameworks & Software Standards
1 2 (0.84%) .NET
1 2 (0.84%) CSS
1 2 (0.84%) HTML
2 1 (0.42%) LAMP
2 1 (0.42%) LDAP
2 1 (0.42%) RESTEasy
Miscellaneous
1 55 (23.21%) Driving Licence
2 25 (10.55%) Enterprise Storage
3 20 (8.44%) Self-Motivation
4 13 (5.49%) iPad
4 13 (5.49%) Social Media
5 8 (3.38%) iPhone
5 8 (3.38%) Replication
6 7 (2.95%) Management Information System
6 7 (2.95%) Onboarding
7 6 (2.53%) Apple TV
8 4 (1.69%) Data Centre
8 4 (1.69%) Video Conferencing
9 3 (1.27%) Cybercrime
10 2 (0.84%) Analytical Mindset
10 2 (0.84%) CCTV
10 2 (0.84%) Handset
10 2 (0.84%) Public Cloud
11 1 (0.42%) Client/Server
11 1 (0.42%) EPoS
11 1 (0.42%) Thin Client
Operating Systems
1 147 (62.03%) Windows
2 72 (30.38%) Windows Server
3 44 (18.57%) Windows 10
4 28 (11.81%) Android
5 21 (8.86%) Mac OS
6 18 (7.59%) Apple iOS
6 18 (7.59%) Windows Server 2016
7 16 (6.75%) Linux
7 16 (6.75%) Windows Server 2019
8 12 (5.06%) Windows Server 2012
9 6 (2.53%) Mac OS X
10 3 (1.27%) Windows 7
11 2 (0.84%) Windows Server 2008
12 1 (0.42%) Unix
Processes & Methodologies
1 67 (28.27%) ITIL
2 51 (21.52%) Customer Service
3 49 (20.68%) Problem-Solving
4 30 (12.66%) Incident Management
5 22 (9.28%) Desktop Virtualisation
6 18 (7.59%) Remote Monitoring and Management
7 15 (6.33%) Line Management
8 14 (5.91%) Service Delivery
9 11 (4.64%) Agile
10 10 (4.22%) Disaster Recovery
10 10 (4.22%) Server Management
11 9 (3.80%) Break/Fix
11 9 (3.80%) Cybersecurity
12 8 (3.38%) Asset Management
12 8 (3.38%) ERP
12 8 (3.38%) Information Security
12 8 (3.38%) Migration
12 8 (3.38%) Problem Management
12 8 (3.38%) Service Management
12 8 (3.38%) Time Management
Programming Languages
1 18 (7.59%) PowerShell
2 10 (4.22%) SQL
3 1 (0.42%) PHP
Qualifications
1 39 (16.46%) Degree
2 37 (15.61%) Microsoft Certification
3 21 (8.86%) Azure Certification
3 21 (8.86%) CCNA
3 21 (8.86%) Cisco Certification
4 15 (6.33%) Network+ Certification
5 7 (2.95%) MCSE
6 6 (2.53%) ITIL Foundation Certificate
7 5 (2.11%) A+ Certification
7 5 (2.11%) MCP
8 1 (0.42%) CCAA
8 1 (0.42%) Citrix Certification
8 1 (0.42%) CompTIA Security+
8 1 (0.42%) MCTS
8 1 (0.42%) NVQ Level 3
8 1 (0.42%) SC Cleared
8 1 (0.42%) Security Cleared
8 1 (0.42%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (5.06%) Cyber Essentials
2 5 (2.11%) ISO/IEC 27001
3 4 (1.69%) SLA
4 2 (0.84%) GDPR
System Software
1 122 (51.48%) Active Directory
2 67 (28.27%) Hyper-V
3 43 (18.14%) VMware Infrastructure
4 17 (7.17%) Virtual Desktop
5 10 (4.22%) VMware ESXi
6 3 (1.27%) Terminal Services
6 3 (1.27%) vSphere
7 1 (0.42%) Docker
7 1 (0.42%) NFS
7 1 (0.42%) XenApp
Systems Management
1 54 (22.78%) Microsoft Intune
2 13 (5.49%) Cisco CUCM
2 13 (5.49%) ServiceCenter
3 9 (3.80%) SCCM
4 3 (1.27%) Jamf Pro
5 2 (0.84%) Grafana
5 2 (0.84%) Prometheus
6 1 (0.42%) FortiGate
6 1 (0.42%) Kubernetes
6 1 (0.42%) NetBackup
6 1 (0.42%) Single Sign-On
6 1 (0.42%) ZABBIX
Vendors
1 168 (70.89%) Microsoft
2 54 (22.78%) VMware
3 32 (13.50%) Cisco
4 25 (10.55%) Apple
4 25 (10.55%) Citrix
5 24 (10.13%) HP
6 17 (7.17%) Meraki
7 14 (5.91%) Fortinet
8 13 (5.49%) Aruba
8 13 (5.49%) Palo Alto
9 11 (4.64%) Barracuda Networks
9 11 (4.64%) Sophos
9 11 (4.64%) Veeam
10 10 (4.22%) Draytek
11 8 (3.38%) ConnectWise
11 8 (3.38%) ESET
12 7 (2.95%) WatchGuard
13 6 (2.53%) iManage
14 5 (2.11%) Datto
15 4 (1.69%) IBM