ITIL Jobs with Work from Home Options

ITIL (Information Technology Infrastructure Library)
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 53 65 84
Rank change year-on-year +12 +19 +19
Permanent jobs citing ITIL 1,616 1,944 2,983
As % of all permanent jobs with a WFH option 4.80% 4.75% 4.27%
As % of the Processes & Methodologies category 5.25% 4.94% 4.40%
Number of salaries quoted 1,322 1,541 2,484
10th Percentile £31,250 £31,000 £29,612
25th Percentile £40,000 £37,500 £40,000
Median annual salary (50th Percentile) £54,043 £52,000 £52,500
Median % change year-on-year +3.93% -0.95% +10.53%
75th Percentile £64,690 £67,500 £65,000
90th Percentile £77,500 £85,000 £77,500
UK median annual salary £49,000 £47,500 £48,500
% change year-on-year +3.16% -2.06% +6.01%

All Process and Methodology Skills
Work from Home

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 30,765 39,361 67,763
As % of all permanent jobs with a WFH option 91.36% 96.08% 97.01%
Number of salaries quoted 23,348 27,351 41,449
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £46,000
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,180 £60,000
% change year-on-year -10.10% +1.97% +9.09%

ITIL
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ITIL as a proportion of all IT jobs advertised.

ITIL trend for jobs with a WFH option

ITIL
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ITIL.

ITIL salary trend for jobs with a WFH option

ITIL
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing ITIL over the 6 months to 14 May 2024.

ITIL salary histogram for jobs with a WFH option

ITIL
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 149 (9.22%) Microsoft Exchange
2 74 (4.58%) SharePoint
3 21 (1.30%) Confluence
4 18 (1.11%) CMS
5 17 (1.05%) OpenStack
6 13 (0.80%) IIS
7 6 (0.37%) Apache
7 6 (0.37%) Exchange Server 2000
8 4 (0.25%) ArcGIS
8 4 (0.25%) EPiServer
8 4 (0.25%) SAS
9 3 (0.19%) Exchange Server 2013
10 2 (0.12%) BizTalk Server
10 2 (0.12%) Tomcat
11 1 (0.062%) Drupal
11 1 (0.062%) Oracle Workflow
11 1 (0.062%) SharePoint 2010
11 1 (0.062%) WordPress
Applications
1 111 (6.87%) Microsoft Office
2 31 (1.92%) Microsoft Excel
3 15 (0.93%) MS Visio
4 8 (0.50%) Microsoft PowerPoint
5 7 (0.43%) Microsoft Project
6 6 (0.37%) Trello
7 3 (0.19%) SPSS
8 2 (0.12%) CATIA
8 2 (0.12%) NASTRAN
Business Applications
1 48 (2.97%) Dynamics CRM
2 18 (1.11%) PlanetPress Connect
3 15 (0.93%) NEC Housing
4 11 (0.68%) SAP S/4HANA
5 10 (0.62%) Infor SunSystems
5 10 (0.62%) iTrent
5 10 (0.62%) Remedy ITSM
6 9 (0.56%) SAP CX
7 6 (0.37%) Aladdin
7 6 (0.37%) Dynamics NAV
7 6 (0.37%) thinkFolio
8 5 (0.31%) Oracle EBS
9 4 (0.25%) BASE24
9 4 (0.25%) Elite 3E
9 4 (0.25%) SAP ERP
9 4 (0.25%) Sparx Enterprise Architect
10 3 (0.19%) SAP GTS
10 3 (0.19%) SAP WM
11 2 (0.12%) SAP Business One
11 2 (0.12%) Teamcenter
Cloud Services
1 486 (30.07%) Azure
2 394 (24.38%) Microsoft 365
3 123 (7.61%) AWS
4 117 (7.24%) Entra ID
5 74 (4.58%) Power Platform
6 70 (4.33%) SaaS
7 67 (4.15%) IaaS
8 65 (4.02%) Azure DevOps
9 35 (2.17%) Cloud Computing
10 31 (1.92%) PaaS
11 30 (1.86%) GCP
12 29 (1.79%) WhatsApp
13 28 (1.73%) PowerApps
14 26 (1.61%) Dynamics 365
15 24 (1.49%) OpenShift
16 21 (1.30%) Nutanix
17 18 (1.11%) Azure Data Factory
17 18 (1.11%) Azure Monitor
17 18 (1.11%) Azure Storage
17 18 (1.11%) Power Automate
Communications & Networking
1 170 (10.52%) Firewall
2 129 (7.98%) DNS
3 88 (5.45%) LAN
4 85 (5.26%) DHCP
4 85 (5.26%) TCP/IP
5 81 (5.01%) WAN
6 58 (3.59%) VPN
7 55 (3.40%) SAN
8 54 (3.34%) Wi-Fi
9 48 (2.97%) Wireless
10 42 (2.60%) Network Security
11 31 (1.92%) SD-WAN
12 30 (1.86%) VLAN
13 24 (1.49%) MPLS
14 22 (1.36%) Internet
15 20 (1.24%) WLAN
16 18 (1.11%) BGP
17 16 (0.99%) Remote Desktop
17 16 (0.99%) VoIP
18 15 (0.93%) SSL
Database & Business Intelligence
1 133 (8.23%) SQL Server
2 48 (2.97%) Relational Database
3 46 (2.85%) Data Warehouse
4 38 (2.35%) Power BI
5 26 (1.61%) SQL Server Integration Services
6 20 (1.24%) Amazon RDS
7 19 (1.18%) SQL Server Reporting Services
8 16 (0.99%) MySQL
9 15 (0.93%) Oracle Database
10 12 (0.74%) BusinessObjects
11 11 (0.68%) RDBMS
12 10 (0.62%) Azure SQL Database
12 10 (0.62%) Big Data
13 5 (0.31%) Geospatial Data
14 4 (0.25%) GIS
14 4 (0.25%) InfluxDB
14 4 (0.25%) NonStop SQL
14 4 (0.25%) PostgreSQL
14 4 (0.25%) SQL Server Analysis Services
15 3 (0.19%) EDRMS
Development Applications
1 70 (4.33%) JIRA
2 35 (2.17%) GitLab
3 22 (1.36%) SQL Server Management Studio (SSMS)
4 21 (1.30%) Artifactory
5 17 (1.05%) Git
5 17 (1.05%) IBM UrbanCode
6 10 (0.62%) MSI
7 6 (0.37%) Jenkins
8 4 (0.25%) AdminStudio
8 4 (0.25%) InstallShield
8 4 (0.25%) Visual Studio
9 3 (0.19%) Rational DOORS
10 2 (0.12%) HP UFT
10 2 (0.12%) JMeter
10 2 (0.12%) LoadRunner
10 2 (0.12%) MSTest
10 2 (0.12%) Selenium
10 2 (0.12%) Team Foundation Server
11 1 (0.062%) Eclipse
General
1 626 (38.74%) Social Skills
2 373 (23.08%) Finance
3 136 (8.42%) Analytical Skills
4 115 (7.12%) Public Sector
5 96 (5.94%) Legal
6 94 (5.82%) Inclusion and Diversity
7 84 (5.20%) Law
8 73 (4.52%) Organisational Skills
9 49 (3.03%) Presentation Skills
10 43 (2.66%) Banking
11 35 (2.17%) Retail
12 27 (1.67%) Influencing Skills
13 23 (1.42%) Manufacturing
14 21 (1.30%) Local Government
15 20 (1.24%) Front Office
16 17 (1.05%) Advertising
17 16 (0.99%) Police
18 15 (0.93%) Military
19 14 (0.87%) Documentation Skills
19 14 (0.87%) Fire and Rescue
Job Titles
1 319 (19.74%) Analyst
2 252 (15.59%) Senior
3 178 (11.01%) Infrastructure Engineer
4 146 (9.03%) IT Manager
5 141 (8.73%) Service Manager
6 131 (8.11%) IT Support
7 125 (7.74%) Support Analyst
8 121 (7.49%) Support Engineer
9 112 (6.93%) Lead
10 93 (5.75%) IT Engineer
11 86 (5.32%) Developer
12 84 (5.20%) IT Services Manager
13 71 (4.39%) Applications Support
14 68 (4.21%) Service Analyst
15 67 (4.15%) Senior Infrastructure Engineer
16 66 (4.08%) IT Support Engineer
17 65 (4.02%) 3rd Line Support
18 56 (3.47%) Architect
19 52 (3.22%) Applications Support Analyst
20 51 (3.16%) IT Analyst
Libraries, Frameworks & Software Standards
1 55 (3.40%) .NET
2 41 (2.54%) HTML
3 34 (2.10%) CSS
4 30 (1.86%) .NET Framework
5 28 (1.73%) XML
6 22 (1.36%) REST
7 21 (1.30%) JSON
8 19 (1.18%) SOAP
9 18 (1.11%) Web Services
10 16 (0.99%) ASP.NET
11 15 (0.93%) EDI
12 14 (0.87%) ARM Templates
13 12 (0.74%) FIX Protocol
14 8 (0.50%) cXML
14 8 (0.50%) EDIFACT
14 8 (0.50%) LDAP
15 6 (0.37%) Ajax
16 5 (0.31%) AngularJS
16 5 (0.31%) HTML5 Canvas
16 5 (0.31%) XSLT
Miscellaneous
1 138 (8.54%) Data Centre
2 128 (7.92%) Management Information System
3 75 (4.64%) Public Cloud
4 72 (4.46%) Driving Licence
5 71 (4.39%) Self-Motivation
6 42 (2.60%) Onboarding
7 39 (2.41%) Product Ownership
8 33 (2.04%) CMDB
9 29 (1.79%) Enterprise Software
10 27 (1.67%) Enterprise Storage
10 27 (1.67%) Hybrid Cloud
10 27 (1.67%) PKI
11 22 (1.36%) Housing Association
11 22 (1.36%) Mainframe
12 15 (0.93%) Replication
13 14 (0.87%) Cyber Threat
14 13 (0.80%) Digital Signage
14 13 (0.80%) IoT
15 12 (0.74%) Data Structures
15 12 (0.74%) Private Cloud
Operating Systems
1 519 (32.12%) Windows
2 228 (14.11%) Windows Server
3 148 (9.16%) Windows 10
4 139 (8.60%) Linux
5 69 (4.27%) Unix
6 64 (3.96%) Windows Server 2016
7 56 (3.47%) Windows Server 2019
8 52 (3.22%) Windows 7
9 36 (2.23%) Windows Server 2012
10 30 (1.86%) Windows 8
11 26 (1.61%) Apple iOS
12 18 (1.11%) Android
13 16 (0.99%) Mac OS
14 14 (0.87%) Mac OS X
15 13 (0.80%) Windows NT
16 12 (0.74%) Windows Server 2008
17 11 (0.68%) CentOS
17 11 (0.68%) Red Hat Enterprise Linux
18 10 (0.62%) Ubuntu
19 7 (0.43%) CoreOS
Processes & Methodologies
1 444 (27.48%) Service Management
2 343 (21.23%) Service Delivery
3 319 (19.74%) ITSM
4 306 (18.94%) Customer Service
5 295 (18.25%) Problem-Solving
6 286 (17.70%) Agile
7 241 (14.91%) Infrastructure Engineering
8 232 (14.36%) Mentoring
9 230 (14.23%) Change Management
10 211 (13.06%) Project Management
11 200 (12.38%) DevOps
12 185 (11.45%) Problem Management
13 165 (10.21%) Cybersecurity
14 158 (9.78%) Roadmaps
15 157 (9.72%) Incident Management
16 150 (9.28%) Coaching
17 134 (8.29%) Stakeholder Management
18 129 (7.98%) PRINCE2
19 126 (7.80%) Continuous Improvement
20 101 (6.25%) Disaster Recovery
Programming Languages
1 189 (11.70%) SQL
2 130 (8.04%) PowerShell
3 69 (4.27%) JavaScript
4 56 (3.47%) C#
5 49 (3.03%) Python
6 44 (2.72%) T-SQL
7 36 (2.23%) Bash
8 26 (1.61%) PL/SQL
9 19 (1.18%) COBOL
9 19 (1.18%) VB
10 17 (1.05%) Groovy
11 14 (0.87%) Bicep
11 14 (0.87%) VBScript
12 13 (0.80%) Perl
13 9 (0.56%) Java
14 8 (0.50%) ActionScript
14 8 (0.50%) ActionScript 2.0
15 6 (0.37%) Data Analysis Expressions
16 4 (0.25%) VB.NET
16 4 (0.25%) VBA
Qualifications
1 352 (21.78%) Degree
2 243 (15.04%) Security Cleared
3 131 (8.11%) SC Cleared
4 112 (6.93%) ITIL Certification
5 99 (6.13%) Microsoft Certification
6 89 (5.51%) DV Cleared
7 68 (4.21%) Cisco Certification
8 66 (4.08%) ITIL Foundation Certificate
9 56 (3.47%) CCNA
9 56 (3.47%) PMI Certification
10 55 (3.40%) CISSP
11 53 (3.28%) PMP
12 48 (2.97%) Azure Certification
13 46 (2.85%) Computer Science Degree
14 44 (2.72%) CCNP
14 44 (2.72%) DBS Check
15 35 (2.17%) CTC Cleared
16 29 (1.79%) NVQ Level 3
17 26 (1.61%) MCSE
17 26 (1.61%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 121 (7.49%) SLA
2 71 (4.39%) ISO/IEC 27001
3 60 (3.71%) Cyber Essentials
4 43 (2.66%) GDPR
5 42 (2.60%) QA
6 30 (1.86%) NIST
7 20 (1.24%) PCI DSS
8 19 (1.18%) Data Quality
9 16 (0.99%) GRC
10 13 (0.80%) Accessibility
11 12 (0.74%) ISO/IEC 20000
11 12 (0.74%) Sarbanes-Oxley
12 9 (0.56%) COBIT
13 7 (0.43%) ISO 9001
13 7 (0.43%) SOC 1
14 6 (0.37%) NCSC
15 5 (0.31%) ISO 22301
15 5 (0.31%) PMO
16 4 (0.25%) ITGC
17 3 (0.19%) Cyber Essentials PLUS
System Software
1 394 (24.38%) Active Directory
2 172 (10.64%) VMware Infrastructure
3 110 (6.81%) Hyper-V
4 38 (2.35%) Virtual Desktop
5 37 (2.29%) XenDesktop
6 36 (2.23%) Virtual Machines
6 36 (2.23%) XenApp
7 35 (2.17%) Docker
8 33 (2.04%) vSphere
9 28 (1.73%) VirtualBox
10 17 (1.05%) VMware ESXi
11 15 (0.93%) Firmware
12 14 (0.87%) Virtual Servers
13 11 (0.68%) IAG
14 7 (0.43%) Microsoft App-V
15 5 (0.31%) Microsoft Virtual Server
16 4 (0.25%) Terminal Services
17 3 (0.19%) VMware Server
17 3 (0.19%) VMware Workstation
18 2 (0.12%) Terminal Server
Systems Management
1 135 (8.35%) Microsoft Intune
2 106 (6.56%) SCCM
3 81 (5.01%) Terraform
4 74 (4.58%) Ansible
5 47 (2.91%) Kubernetes
6 39 (2.41%) SCOM
6 39 (2.41%) WSUS
7 23 (1.42%) Active Directory Federation Services
8 18 (1.11%) Single Sign-On
9 17 (1.05%) Progress Chef
9 17 (1.05%) Puppet
10 11 (0.68%) vCenter Server
10 11 (0.68%) ZABBIX
11 10 (0.62%) Nessus
12 9 (0.56%) Sysprep
13 8 (0.50%) Jamf Pro
14 6 (0.37%) CSIRT
14 6 (0.37%) Grafana
14 6 (0.37%) HP UCMDB
15 5 (0.31%) Microsoft Clustering
Vendors
1 588 (36.39%) Microsoft
2 220 (13.61%) VMware
3 123 (7.61%) ServiceNow
4 109 (6.75%) Cisco
5 78 (4.83%) Citrix
6 46 (2.85%) HP
6 46 (2.85%) SAP
7 44 (2.72%) Meraki
8 41 (2.54%) Oracle
9 39 (2.41%) Dynatrace
10 37 (2.29%) IBM
10 37 (2.29%) Veeam
11 32 (1.98%) Fortinet
12 28 (1.73%) Google
13 27 (1.67%) Apple
13 27 (1.67%) Dell
14 26 (1.61%) BMC
15 21 (1.30%) Splunk
16 20 (1.24%) Salesforce
17 19 (1.18%) Unisys