ITIL Jobs with Work from Home Options

ITIL (Information Technology Infrastructure Library)
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 53 64 88
Rank change year-on-year +11 +24 +15
Permanent jobs citing ITIL 1,636 1,904 3,047
As % of all permanent jobs with a WFH option 4.76% 4.79% 4.16%
As % of the Processes & Methodologies category 5.26% 4.98% 4.28%
Number of salaries quoted 1,315 1,501 2,527
10th Percentile £31,250 £31,000 £29,750
25th Percentile £40,000 £37,500 £40,000
Median annual salary (50th Percentile) £54,000 £52,500 £52,000
Median % change year-on-year +2.86% +0.96% +9.47%
75th Percentile £64,375 £67,500 £65,000
90th Percentile £77,500 £85,000 £77,250
UK median annual salary £48,812 £47,500 £48,500
% change year-on-year +2.76% -2.06% +4.53%

All Process and Methodology Skills
Work from Home

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 31,100 38,207 71,189
As % of all permanent jobs with a WFH option 90.53% 96.06% 97.13%
Number of salaries quoted 23,476 26,508 41,843
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £46,000
Median annual salary (50th Percentile) £57,500 £62,621 £60,000
Median % change year-on-year -8.18% +4.37% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

ITIL
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ITIL as a proportion of all IT jobs advertised.

ITIL trend for jobs with a WFH option

ITIL
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ITIL.

ITIL salary trend for jobs with a WFH option

ITIL
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing ITIL over the 6 months to 28 May 2024.

ITIL salary histogram for jobs with a WFH option

ITIL
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 147 (8.99%) Microsoft Exchange
2 69 (4.22%) SharePoint
3 20 (1.22%) Confluence
4 19 (1.16%) CMS
5 17 (1.04%) OpenStack
6 11 (0.67%) IIS
7 6 (0.37%) Apache
7 6 (0.37%) Exchange Server 2000
8 4 (0.24%) ArcGIS
8 4 (0.24%) EPiServer
8 4 (0.24%) SAS
9 3 (0.18%) Exchange Server 2013
10 2 (0.12%) BizTalk Server
10 2 (0.12%) Oracle Workflow
11 1 (0.061%) Drupal
11 1 (0.061%) Moodle
11 1 (0.061%) SharePoint 2010
11 1 (0.061%) Tomcat
11 1 (0.061%) WordPress
Applications
1 115 (7.03%) Microsoft Office
2 33 (2.02%) Microsoft Excel
3 17 (1.04%) MS Visio
4 11 (0.67%) Microsoft PowerPoint
5 9 (0.55%) Microsoft Project
6 5 (0.31%) Trello
7 3 (0.18%) SPSS
8 2 (0.12%) CATIA
8 2 (0.12%) NASTRAN
Business Applications
1 43 (2.63%) Dynamics CRM
2 15 (0.92%) NEC Housing
3 14 (0.86%) PlanetPress Connect
4 10 (0.61%) Infor SunSystems
4 10 (0.61%) iTrent
4 10 (0.61%) SAP S/4HANA
5 9 (0.55%) SAP CX
6 7 (0.43%) Oracle EBS
6 7 (0.43%) Remedy ITSM
7 6 (0.37%) Aladdin
7 6 (0.37%) Dynamics NAV
7 6 (0.37%) thinkFolio
8 5 (0.31%) SAP ERP
9 4 (0.24%) BASE24
9 4 (0.24%) Elite 3E
9 4 (0.24%) Sparx Enterprise Architect
10 3 (0.18%) SAP GTS
10 3 (0.18%) SAP WM
11 2 (0.12%) Oracle iProcurement
11 2 (0.12%) Unit4 Business World
Cloud Services
1 495 (30.26%) Azure
2 402 (24.57%) Microsoft 365
3 127 (7.76%) AWS
4 122 (7.46%) Entra ID
5 73 (4.46%) Power Platform
6 68 (4.16%) IaaS
7 64 (3.91%) SaaS
8 62 (3.79%) Azure DevOps
9 33 (2.02%) Cloud Computing
10 31 (1.89%) PaaS
11 29 (1.77%) GCP
12 27 (1.65%) Dynamics 365
12 27 (1.65%) PowerApps
13 25 (1.53%) WhatsApp
14 24 (1.47%) OpenShift
15 22 (1.34%) Nutanix
16 21 (1.28%) Azure Monitor
16 21 (1.28%) Azure Storage
17 20 (1.22%) Azure Data Factory
18 17 (1.04%) Power Automate
Communications & Networking
1 172 (10.51%) Firewall
2 125 (7.64%) DNS
3 88 (5.38%) LAN
4 84 (5.13%) TCP/IP
5 83 (5.07%) DHCP
6 82 (5.01%) WAN
7 57 (3.48%) SAN
8 56 (3.42%) VPN
9 55 (3.36%) Wi-Fi
10 49 (3.00%) Wireless
11 43 (2.63%) Network Security
12 31 (1.89%) SD-WAN
13 30 (1.83%) VLAN
14 24 (1.47%) MPLS
15 22 (1.34%) Internet
15 22 (1.34%) WLAN
16 18 (1.10%) BGP
16 18 (1.10%) Remote Desktop
17 14 (0.86%) OSPF
17 14 (0.86%) VoIP
Database & Business Intelligence
1 124 (7.58%) SQL Server
2 44 (2.69%) Relational Database
3 42 (2.57%) Data Warehouse
4 36 (2.20%) Power BI
5 26 (1.59%) SQL Server Integration Services
6 19 (1.16%) Amazon RDS
6 19 (1.16%) SQL Server Reporting Services
7 18 (1.10%) MySQL
8 16 (0.98%) Oracle Database
9 12 (0.73%) BusinessObjects
10 11 (0.67%) RDBMS
11 10 (0.61%) Azure SQL Database
12 9 (0.55%) Big Data
13 5 (0.31%) Geospatial Data
14 4 (0.24%) GIS
14 4 (0.24%) InfluxDB
14 4 (0.24%) NonStop SQL
14 4 (0.24%) PostgreSQL
14 4 (0.24%) SQL Server Analysis Services
15 3 (0.18%) EDRMS
Development Applications
1 65 (3.97%) JIRA
2 35 (2.14%) GitLab
3 21 (1.28%) Artifactory
4 18 (1.10%) Git
4 18 (1.10%) SQL Server Management Studio (SSMS)
5 17 (1.04%) IBM UrbanCode
6 10 (0.61%) MSI
7 6 (0.37%) Jenkins
8 4 (0.24%) AdminStudio
8 4 (0.24%) InstallShield
8 4 (0.24%) Visual Studio
9 3 (0.18%) Rational DOORS
10 2 (0.12%) HP UFT
10 2 (0.12%) JMeter
10 2 (0.12%) LoadRunner
10 2 (0.12%) MSTest
10 2 (0.12%) Selenium
10 2 (0.12%) Team Foundation Server
11 1 (0.061%) Eclipse
General
1 642 (39.24%) Social Skills
2 373 (22.80%) Finance
3 140 (8.56%) Analytical Skills
4 116 (7.09%) Public Sector
5 108 (6.60%) Legal
6 107 (6.54%) Inclusion and Diversity
7 77 (4.71%) Law
8 74 (4.52%) Organisational Skills
9 51 (3.12%) Presentation Skills
10 47 (2.87%) Retail
11 45 (2.75%) Banking
12 27 (1.65%) Influencing Skills
13 22 (1.34%) Manufacturing
14 21 (1.28%) Front Office
14 21 (1.28%) Local Government
15 20 (1.22%) Advertising
16 16 (0.98%) Police
17 15 (0.92%) Back Office
17 15 (0.92%) Documentation Skills
17 15 (0.92%) Military
Job Titles
1 325 (19.87%) Analyst
2 255 (15.59%) Senior
3 180 (11.00%) Infrastructure Engineer
4 149 (9.11%) IT Manager
5 139 (8.50%) Service Manager
6 136 (8.31%) IT Support
7 126 (7.70%) Lead
8 124 (7.58%) Support Analyst
9 123 (7.52%) Support Engineer
10 95 (5.81%) IT Engineer
11 83 (5.07%) IT Services Manager
12 79 (4.83%) Developer
13 70 (4.28%) Applications Support
14 69 (4.22%) IT Support Engineer
15 68 (4.16%) Service Analyst
16 67 (4.10%) 3rd Line Support
16 67 (4.10%) Senior Infrastructure Engineer
17 54 (3.30%) Architect
18 52 (3.18%) Network Engineer
19 50 (3.06%) IT Analyst
Libraries, Frameworks & Software Standards
1 54 (3.30%) .NET
2 34 (2.08%) HTML
3 28 (1.71%) .NET Framework
4 27 (1.65%) CSS
5 24 (1.47%) XML
6 21 (1.28%) JSON
6 21 (1.28%) REST
7 17 (1.04%) ARM Templates
8 15 (0.92%) EDI
8 15 (0.92%) SOAP
9 14 (0.86%) Web Services
10 13 (0.79%) ASP.NET
11 12 (0.73%) FIX Protocol
12 8 (0.49%) cXML
12 8 (0.49%) EDIFACT
13 5 (0.31%) HTML5 Canvas
13 5 (0.31%) XSLT
14 4 (0.24%) AngularJS
14 4 (0.24%) Oracle GoldenGate
14 4 (0.24%) Twitter Bootstrap
Miscellaneous
1 136 (8.31%) Data Centre
2 127 (7.76%) Management Information System
3 76 (4.65%) Driving Licence
4 75 (4.58%) Public Cloud
4 75 (4.58%) Self-Motivation
5 43 (2.63%) Onboarding
6 39 (2.38%) Product Ownership
7 32 (1.96%) CMDB
8 30 (1.83%) Enterprise Software
9 29 (1.77%) PKI
10 28 (1.71%) Enterprise Storage
10 28 (1.71%) Hybrid Cloud
11 22 (1.34%) Housing Association
12 18 (1.10%) Mainframe
13 17 (1.04%) Replication
14 14 (0.86%) Cyber Threat
14 14 (0.86%) IoT
15 13 (0.79%) Data Structures
15 13 (0.79%) Digital Signage
16 12 (0.73%) Private Cloud
Operating Systems
1 525 (32.09%) Windows
2 227 (13.88%) Windows Server
3 147 (8.99%) Windows 10
4 146 (8.92%) Linux
5 70 (4.28%) Unix
6 63 (3.85%) Windows Server 2016
7 55 (3.36%) Windows Server 2019
8 51 (3.12%) Windows 7
9 33 (2.02%) Windows Server 2012
10 29 (1.77%) Windows 8
11 26 (1.59%) Apple iOS
12 18 (1.10%) Android
13 15 (0.92%) Mac OS
14 14 (0.86%) Mac OS X
15 12 (0.73%) Windows Server 2008
16 11 (0.67%) CentOS
16 11 (0.67%) Red Hat Enterprise Linux
16 11 (0.67%) Windows NT
17 10 (0.61%) Ubuntu
18 7 (0.43%) CoreOS
Processes & Methodologies
1 437 (26.71%) Service Management
2 329 (20.11%) Service Delivery
3 308 (18.83%) ITSM
4 306 (18.70%) Customer Service
5 293 (17.91%) Problem-Solving
6 288 (17.60%) Agile
7 239 (14.61%) Infrastructure Engineering
8 233 (14.24%) Mentoring
9 231 (14.12%) Change Management
10 213 (13.02%) Project Management
11 203 (12.41%) DevOps
12 181 (11.06%) Problem Management
13 164 (10.02%) Coaching
13 164 (10.02%) Cybersecurity
14 161 (9.84%) Incident Management
14 161 (9.84%) Roadmaps
15 137 (8.37%) Stakeholder Management
16 133 (8.13%) PRINCE2
17 124 (7.58%) Continuous Improvement
18 110 (6.72%) Disaster Recovery
Programming Languages
1 193 (11.80%) SQL
2 135 (8.25%) PowerShell
3 60 (3.67%) JavaScript
4 58 (3.55%) C#
5 51 (3.12%) Python
6 43 (2.63%) T-SQL
7 37 (2.26%) Bash
8 24 (1.47%) PL/SQL
9 22 (1.34%) VB
10 17 (1.04%) Bicep
10 17 (1.04%) Groovy
10 17 (1.04%) VBScript
11 15 (0.92%) COBOL
12 14 (0.86%) Perl
13 8 (0.49%) ActionScript
13 8 (0.49%) ActionScript 2.0
13 8 (0.49%) Java
14 6 (0.37%) Data Analysis Expressions
15 4 (0.24%) VBA
15 4 (0.24%) XPath
Qualifications
1 360 (22.00%) Degree
2 241 (14.73%) Security Cleared
3 139 (8.50%) SC Cleared
4 114 (6.97%) ITIL Certification
5 99 (6.05%) Microsoft Certification
6 90 (5.50%) DV Cleared
7 66 (4.03%) Cisco Certification
8 63 (3.85%) ITIL Foundation Certificate
9 58 (3.55%) PMI Certification
10 57 (3.48%) CISSP
11 55 (3.36%) PMP
12 54 (3.30%) CCNA
13 49 (3.00%) Azure Certification
14 45 (2.75%) Computer Science Degree
14 45 (2.75%) DBS Check
15 44 (2.69%) CCNP
16 29 (1.77%) NVQ Level 3
17 28 (1.71%) PRINCE2 Practitioner
18 27 (1.65%) CTC Cleared
19 24 (1.47%) MCSE
Quality Assurance & Compliance
1 120 (7.33%) SLA
2 72 (4.40%) ISO/IEC 27001
3 60 (3.67%) Cyber Essentials
4 55 (3.36%) QA
5 42 (2.57%) GDPR
6 31 (1.89%) NIST
7 22 (1.34%) PCI DSS
8 20 (1.22%) Data Quality
9 16 (0.98%) GRC
10 13 (0.79%) Accessibility
10 13 (0.79%) Sarbanes-Oxley
11 12 (0.73%) ISO/IEC 20000
12 9 (0.55%) COBIT
13 7 (0.43%) ISO 9001
13 7 (0.43%) SOC 1
14 6 (0.37%) NCSC
15 5 (0.31%) ISO 22301
15 5 (0.31%) PMO
16 4 (0.24%) HIPAA
17 3 (0.18%) Cyber Essentials PLUS
System Software
1 398 (24.33%) Active Directory
2 173 (10.57%) VMware Infrastructure
3 108 (6.60%) Hyper-V
4 43 (2.63%) Virtual Desktop
5 41 (2.51%) Virtual Machines
6 39 (2.38%) XenDesktop
7 37 (2.26%) XenApp
8 36 (2.20%) Docker
9 34 (2.08%) vSphere
10 28 (1.71%) VirtualBox
11 17 (1.04%) VMware ESXi
12 15 (0.92%) Virtual Servers
13 12 (0.73%) Firmware
14 11 (0.67%) IAG
15 7 (0.43%) Microsoft App-V
16 5 (0.31%) Microsoft Virtual Server
16 5 (0.31%) Terminal Services
17 3 (0.18%) VMware Server
17 3 (0.18%) VMware Workstation
18 2 (0.12%) Terminal Server
Systems Management
1 135 (8.25%) Microsoft Intune
2 105 (6.42%) SCCM
3 84 (5.13%) Terraform
4 73 (4.46%) Ansible
5 51 (3.12%) Kubernetes
6 43 (2.63%) SCOM
7 39 (2.38%) WSUS
8 26 (1.59%) Active Directory Federation Services
9 17 (1.04%) Progress Chef
9 17 (1.04%) Puppet
9 17 (1.04%) Single Sign-On
10 12 (0.73%) ZABBIX
11 11 (0.67%) vCenter Server
12 10 (0.61%) Nessus
13 7 (0.43%) Jamf Pro
14 6 (0.37%) CSIRT
14 6 (0.37%) Grafana
14 6 (0.37%) Microsoft Clustering
14 6 (0.37%) Sysprep
15 5 (0.31%) McAfee ePO
Vendors
1 589 (36.00%) Microsoft
2 224 (13.69%) VMware
3 130 (7.95%) ServiceNow
4 111 (6.78%) Cisco
5 79 (4.83%) Citrix
6 43 (2.63%) HP
6 43 (2.63%) Meraki
6 43 (2.63%) SAP
7 41 (2.51%) Oracle
8 39 (2.38%) Dynatrace
9 36 (2.20%) Fortinet
9 36 (2.20%) IBM
9 36 (2.20%) Veeam
10 28 (1.71%) Dell
10 28 (1.71%) Google
11 26 (1.59%) Apple
12 23 (1.41%) BMC
13 21 (1.28%) Splunk
14 20 (1.22%) Salesforce
15 17 (1.04%) SolarWinds