Problem Management Jobs with Work from Home Options

Problem Management
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 308 301 448
Rank change year-on-year -7 +147 +10
Permanent jobs citing Problem Management 324 397 537
As % of all permanent jobs with a WFH option 0.93% 1.03% 0.72%
As % of the Processes & Methodologies category 1.03% 1.08% 0.74%
Number of salaries quoted 237 289 436
10th Percentile £31,900 £36,250 £30,000
25th Percentile £46,250 £41,250 £40,000
Median annual salary (50th Percentile) £55,000 £54,000 £50,000
Median % change year-on-year +1.85% +8.00% +5.26%
75th Percentile £72,425 £67,070 £64,000
90th Percentile £87,500 £82,500 £74,250
UK median annual salary £52,500 £50,493 £50,000
% change year-on-year +3.98% +0.99% +5.26%

All Process and Methodology Skills
Work from Home

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 31,322 36,922 72,167
As % of all permanent jobs with a WFH option 90.16% 96.00% 97.15%
Number of salaries quoted 23,561 26,118 41,820
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £46,250
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

Problem Management
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Problem Management as a proportion of all IT jobs advertised.

Problem Management trend for jobs with a WFH option

Problem Management
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Problem Management.

Problem Management salary trend for jobs with a WFH option

Problem Management
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Problem Management over the 6 months to 1 June 2024.

Problem Management salary histogram for jobs with a WFH option

Problem Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (7.10%) SAS
2 18 (5.56%) Microsoft Exchange
3 13 (4.01%) SharePoint
4 6 (1.85%) Exchange Server 2000
5 2 (0.62%) WebSphere
6 1 (0.31%) WordPress
Applications
1 19 (5.86%) Microsoft Office
2 6 (1.85%) Microsoft Excel
3 4 (1.23%) MS Visio
Business Applications
1 6 (1.85%) Aladdin
1 6 (1.85%) thinkFolio
2 1 (0.31%) Dynamics CRM
2 1 (0.31%) Dynamics NAV
2 1 (0.31%) Oracle EBS
2 1 (0.31%) Remedy ITSM
Cloud Services
1 103 (31.79%) Azure
2 70 (21.60%) Microsoft 365
3 37 (11.42%) Power Platform
4 27 (8.33%) Azure Logic Apps
4 27 (8.33%) PowerApps
5 23 (7.10%) Dynamics 365
6 17 (5.25%) Azure DevOps
7 16 (4.94%) Azure Service Bus
7 16 (4.94%) SaaS
7 16 (4.94%) Serverless
8 14 (4.32%) Azure Data Factory
8 14 (4.32%) Azure Functions
8 14 (4.32%) Azure Monitor
9 13 (4.01%) Power Automate
10 12 (3.70%) GCP
10 12 (3.70%) OpenShift
11 11 (3.40%) IaaS
12 8 (2.47%) AWS
12 8 (2.47%) PaaS
13 5 (1.54%) GitHub
Communications & Networking
1 22 (6.79%) Firewall
2 14 (4.32%) Internet
3 13 (4.01%) Wireless
4 11 (3.40%) DHCP
4 11 (3.40%) DNS
4 11 (3.40%) LAN
4 11 (3.40%) SAN
4 11 (3.40%) WAN
5 7 (2.16%) Remote Desktop
5 7 (2.16%) Wi-Fi
6 6 (1.85%) Wireshark
7 5 (1.54%) Fibre Channel
7 5 (1.54%) TCP/IP
8 4 (1.23%) SD-WAN
8 4 (1.23%) VLAN
9 3 (0.93%) PBX
9 3 (0.93%) VoIP
10 2 (0.62%) VPN
11 1 (0.31%) MPLS
11 1 (0.31%) Structured Cabling
Database & Business Intelligence
1 22 (6.79%) Relational Database
2 18 (5.56%) MySQL
3 16 (4.94%) RDBMS
4 10 (3.09%) SQL Server
5 8 (2.47%) Azure SQL Database
6 6 (1.85%) Oracle Database
7 2 (0.62%) Apache Cassandra
7 2 (0.62%) Power BI
8 1 (0.31%) BusinessObjects XI
8 1 (0.31%) Data Warehouse
8 1 (0.31%) Geospatial Data
8 1 (0.31%) Metadata
8 1 (0.31%) Oracle Reports
8 1 (0.31%) SAS EBI
Development Applications
1 12 (3.70%) IBM UrbanCode
2 5 (1.54%) Jenkins
3 3 (0.93%) Bitbucket
3 3 (0.93%) Git
4 2 (0.62%) JIRA
General
1 126 (38.89%) Finance
2 113 (34.88%) Social Skills
3 32 (9.88%) Analytical Skills
4 25 (7.72%) Law
5 23 (7.10%) Legal
6 19 (5.86%) Presentation Skills
7 16 (4.94%) Banking
8 10 (3.09%) Inclusion and Diversity
8 10 (3.09%) Telecoms
9 9 (2.78%) Documentation Skills
10 8 (2.47%) Public Sector
11 7 (2.16%) Front Office
11 7 (2.16%) Organisational Skills
12 6 (1.85%) Games
13 5 (1.54%) Financial Institution
13 5 (1.54%) Manufacturing
14 4 (1.23%) Retail
15 2 (0.62%) Pharmaceutical
16 1 (0.31%) Marketing
16 1 (0.31%) Welsh Language
Job Titles
1 52 (16.05%) Analyst
2 51 (15.74%) Senior
3 41 (12.65%) Developer
4 37 (11.42%) Support Engineer
5 31 (9.57%) Infrastructure Engineer
5 31 (9.57%) IT Manager
6 30 (9.26%) Service Manager
7 24 (7.41%) Lead
8 22 (6.79%) ServiceNow Developer
9 21 (6.48%) IT Services Manager
10 20 (6.17%) DBA
11 19 (5.86%) Oracle DBA
12 18 (5.56%) IT Support
12 18 (5.56%) Support Analyst
13 16 (4.94%) 3rd Line Support
14 14 (4.32%) DevOps Engineer
14 14 (4.32%) Senior DevOps
14 14 (4.32%) Senior DevOps Engineer
15 13 (4.01%) Infrastructure Support
15 13 (4.01%) Senior Developer
Libraries, Frameworks & Software Standards
1 23 (7.10%) .NET
1 23 (7.10%) CSS
2 22 (6.79%) AngularJS
2 22 (6.79%) HTML
2 22 (6.79%) Twitter Bootstrap
2 22 (6.79%) Web Services
3 3 (0.93%) AWS CDK
3 3 (0.93%) EDI
4 2 (0.62%) .NET Framework
4 2 (0.62%) Node.js
4 2 (0.62%) Software Packaging
5 1 (0.31%) Oracle Fusion
Miscellaneous
1 35 (10.80%) Management Information System
2 34 (10.49%) CMDB
3 22 (6.79%) Legacy Systems
4 18 (5.56%) Data Centre
5 17 (5.25%) Clustering
5 17 (5.25%) Enterprise Software
6 13 (4.01%) Enterprise Cloud
7 12 (3.70%) Driving Licence
7 12 (3.70%) PKI
7 12 (3.70%) Public Cloud
8 11 (3.40%) Self-Motivation
9 7 (2.16%) Hedge funds
10 6 (1.85%) Cyber Threat
10 6 (1.85%) Product Ownership
11 5 (1.54%) Low-Code
11 5 (1.54%) Replication
12 4 (1.23%) Analytical Mindset
13 3 (0.93%) Cyber Kill Chain
13 3 (0.93%) IVR
13 3 (0.93%) Security Operations Centre
Operating Systems
1 94 (29.01%) Windows
2 41 (12.65%) Linux
3 35 (10.80%) Windows Server
4 22 (6.79%) Unix
5 15 (4.63%) Windows Server 2012
6 11 (3.40%) Windows 10
7 6 (1.85%) Windows 7
8 3 (0.93%) Windows Server 2016
9 2 (0.62%) AIX
9 2 (0.62%) Android
9 2 (0.62%) Apple iOS
9 2 (0.62%) Red Hat Enterprise Linux
9 2 (0.62%) Windows Server 2019
10 1 (0.31%) Windows 8
10 1 (0.31%) zOS
Processes & Methodologies
1 175 (54.01%) ITIL
2 127 (39.20%) Service Management
3 125 (38.58%) Change Management
4 91 (28.09%) Incident Management
5 74 (22.84%) Agile
6 73 (22.53%) ITSM
7 68 (20.99%) Continuous Improvement
8 66 (20.37%) Service Delivery
9 58 (17.90%) Root Cause Analysis
10 51 (15.74%) Customer Service
11 49 (15.12%) DevOps
12 44 (13.58%) Mentoring
12 44 (13.58%) Problem-Solving
13 40 (12.35%) Actionable Insight
14 36 (11.11%) Infrastructure Engineering
15 33 (10.19%) Cybersecurity
16 31 (9.57%) Security Operations
17 29 (8.95%) Service Catalogue
18 27 (8.33%) Incident Response
18 27 (8.33%) Roadmaps
Programming Languages
1 56 (17.28%) SQL
2 27 (8.33%) PowerShell
3 23 (7.10%) C#
4 12 (3.70%) ActionScript
4 12 (3.70%) Groovy
4 12 (3.70%) VB
5 5 (1.54%) Python
6 4 (1.23%) Java
6 4 (1.23%) T-SQL
7 3 (0.93%) JavaScript
7 3 (0.93%) TypeScript
8 2 (0.62%) PL/SQL
9 1 (0.31%) JCL
9 1 (0.31%) Shell Script
Qualifications
1 57 (17.59%) Degree
2 26 (8.02%) Security Cleared
3 25 (7.72%) SC Cleared
4 24 (7.41%) ITIL Certification
5 9 (2.78%) ITIL Foundation Certificate
6 7 (2.16%) Microsoft Certification
7 6 (1.85%) DBS Check
8 3 (0.93%) CCNA
8 3 (0.93%) Cisco Certification
8 3 (0.93%) CITP
8 3 (0.93%) MCSE
8 3 (0.93%) PMI Certification
9 2 (0.62%) A+ Certification
9 2 (0.62%) CISM
9 2 (0.62%) CISSP
9 2 (0.62%) MCITP
10 1 (0.31%) Citrix Certification
10 1 (0.31%) MCP
10 1 (0.31%) MCTS
10 1 (0.31%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 42 (12.96%) SLA
2 20 (6.17%) ISO/IEC 27001
3 10 (3.09%) PCI DSS
4 8 (2.47%) GDPR
5 7 (2.16%) Cyber Essentials
5 7 (2.16%) NIST
5 7 (2.16%) SOC 1
6 6 (1.85%) GRC
6 6 (1.85%) NCSC
7 4 (1.23%) QA
8 3 (0.93%) Accessibility
9 1 (0.31%) ISO/IEC 20000
9 1 (0.31%) SOC 2
System Software
1 44 (13.58%) Active Directory
2 19 (5.86%) VMware Infrastructure
3 17 (5.25%) vSphere
4 12 (3.70%) OpenSSH
4 12 (3.70%) VMware ESXi
4 12 (3.70%) XenApp
5 10 (3.09%) Hyper-V
6 5 (1.54%) Terminal Services
6 5 (1.54%) Virtual Desktop
7 2 (0.62%) Docker
8 1 (0.31%) NFS
8 1 (0.31%) Time Sharing Option
Systems Management
1 30 (9.26%) Microsoft Intune
2 16 (4.94%) SCCM
3 14 (4.32%) Ansible
3 14 (4.32%) Terraform
4 12 (3.70%) IBM BigFix
4 12 (3.70%) PowerCLI
4 12 (3.70%) Progress Chef
4 12 (3.70%) vCenter Server
5 6 (1.85%) CSIRT
6 5 (1.54%) Active Directory Federation Services
6 5 (1.54%) AirWatch
6 5 (1.54%) Microsoft Clustering
6 5 (1.54%) SCOM
7 3 (0.93%) NetBackup
Vendors
1 106 (32.72%) Microsoft
2 47 (14.51%) VMware
3 46 (14.20%) ServiceNow
4 36 (11.11%) Oracle
5 25 (7.72%) IBM
6 22 (6.79%) HP
7 18 (5.56%) Dell
8 13 (4.01%) Citrix
8 13 (4.01%) Google
9 12 (3.70%) Cisco
10 9 (2.78%) BT
10 9 (2.78%) iManage
11 7 (2.16%) Qualys
12 6 (1.85%) Charles River
12 6 (1.85%) Draytek
12 6 (1.85%) Symantec
13 5 (1.54%) Apple
13 5 (1.54%) Automation Anywhere
13 5 (1.54%) Fortinet
13 5 (1.54%) Toshiba