Senior IT Support Jobs with Work from Home Options

Senior IT Support
UK > Work from Home

The median Senior IT Support salary in Work from Home is £34,000 per year according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 570 619 839
Rank change year-on-year +49 +220 -290
Permanent jobs requiring a Senior IT Support 19 32 31
As % of all permanent jobs with a WFH option 0.056% 0.080% 0.043%
As % of the Job Titles category 0.058% 0.083% 0.044%
Number of salaries quoted 19 24 28
10th Percentile £29,750 - £32,125
25th Percentile £32,000 £30,000 £35,500
Median annual salary (50th Percentile) £34,000 £40,699 £39,550
Median % change year-on-year -16.46% +2.90% -6.94%
75th Percentile £40,250 £49,707 £47,890
90th Percentile £46,000 £51,750 £80,000
UK median annual salary £35,000 £40,000 £36,250
% change year-on-year -12.50% +10.34% +0.69%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,644 38,473 69,882
% of permanent jobs with a recognized job title 96.14% 95.93% 97.35%
Number of salaries quoted 24,976 27,318 42,108
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,500 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior IT Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Senior IT Support in the job title as a proportion of all IT jobs advertised.

Senior IT Support trend for jobs with a WFH option

Senior IT Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Senior IT Support.

Senior IT Support salary trend for jobs with a WFH option

Senior IT Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Senior IT Support over the 6 months to 23 May 2024.

Senior IT Support salary histogram for jobs with a WFH option

Senior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 23 May 2024, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Senior IT Support in the job title.

1 16 (84.21%) Microsoft
1 16 (84.21%) Active Directory
2 14 (73.68%) Social Skills
3 13 (68.42%) Windows
4 9 (47.37%) DNS
4 9 (47.37%) Microsoft 365
5 8 (42.11%) SCCM
5 8 (42.11%) Agile
5 8 (42.11%) ITIL
5 8 (42.11%) Problem-Solving
5 8 (42.11%) Windows Server
6 7 (36.84%) Kubernetes
6 7 (36.84%) Data Centre
6 7 (36.84%) Driving Licence
6 7 (36.84%) Hardware Maintenance
6 7 (36.84%) Infrastructure Maintenance
6 7 (36.84%) Nutanix
6 7 (36.84%) CI/CD
6 7 (36.84%) Linux
6 7 (36.84%) DHCP
6 7 (36.84%) Project Management
6 7 (36.84%) OpenStack
6 7 (36.84%) Agile Project Management
6 7 (36.84%) Ansible
6 7 (36.84%) Docker
7 5 (26.32%) Computer Science Degree
7 5 (26.32%) Management Information System
7 5 (26.32%) Degree
7 5 (26.32%) Computer Science
7 5 (26.32%) Azure

Senior IT Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (36.84%) OpenStack
2 4 (21.05%) Microsoft Exchange
3 2 (10.53%) WordPress
Applications
1 1 (5.26%) Microsoft Office
Cloud Services
1 9 (47.37%) Microsoft 365
2 7 (36.84%) Nutanix
3 5 (26.32%) Azure
4 3 (15.79%) Entra ID
5 1 (5.26%) Mimecast
Communications & Networking
1 9 (47.37%) DNS
2 7 (36.84%) DHCP
3 4 (21.05%) Internet
3 4 (21.05%) Wi-Fi
4 2 (10.53%) DKIM
4 2 (10.53%) DMARC
4 2 (10.53%) LAN
4 2 (10.53%) PBX
4 2 (10.53%) Remote Desktop
4 2 (10.53%) VoIP
4 2 (10.53%) WAN
5 1 (5.26%) Firewall
5 1 (5.26%) IP Telephony
5 1 (5.26%) SAN
5 1 (5.26%) VLAN
General
1 14 (73.68%) Social Skills
2 4 (21.05%) Public Sector
3 1 (5.26%) Retail
Libraries, Frameworks & Software Standards
1 2 (10.53%) CSS
1 2 (10.53%) HTML
2 1 (5.26%) Software Packaging
Miscellaneous
1 7 (36.84%) Data Centre
1 7 (36.84%) Driving Licence
2 5 (26.32%) Management Information System
3 2 (10.53%) CCTV
3 2 (10.53%) Handset
Operating Systems
1 13 (68.42%) Windows
2 8 (42.11%) Windows Server
3 7 (36.84%) Linux
4 4 (21.05%) Windows Server 2016
4 4 (21.05%) Windows Server 2019
5 2 (10.53%) Mac OS X
5 2 (10.53%) Windows 10
6 1 (5.26%) Mac OS
Processes & Methodologies
1 8 (42.11%) Agile
1 8 (42.11%) ITIL
1 8 (42.11%) Problem-Solving
2 7 (36.84%) Agile Project Management
2 7 (36.84%) CI/CD
2 7 (36.84%) Hardware Maintenance
2 7 (36.84%) Infrastructure Maintenance
2 7 (36.84%) Project Management
3 5 (26.32%) Computer Science
4 4 (21.05%) Preventative Maintenance
5 2 (10.53%) Compliance Audit
5 2 (10.53%) Incident Management
5 2 (10.53%) Information Security
5 2 (10.53%) Infrastructure Engineering
5 2 (10.53%) Project Delivery
5 2 (10.53%) Remote Monitoring and Management
6 1 (5.26%) DevOps
6 1 (5.26%) Multi-Factor Authentication
6 1 (5.26%) Network Packet Analysis
6 1 (5.26%) Problem Management
Programming Languages
1 3 (15.79%) PowerShell
2 1 (5.26%) Bash
Qualifications
1 5 (26.32%) Computer Science Degree
1 5 (26.32%) Degree
2 1 (5.26%) CCAA
2 1 (5.26%) CCNA
2 1 (5.26%) Cisco Certification
2 1 (5.26%) Citrix Certification
2 1 (5.26%) MCP
2 1 (5.26%) MCTS
2 1 (5.26%) Microsoft Certification
2 1 (5.26%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (10.53%) Cyber Essentials
1 2 (10.53%) GDPR
2 1 (5.26%) SLA
System Software
1 16 (84.21%) Active Directory
2 7 (36.84%) Docker
3 2 (10.53%) Terminal Services
3 2 (10.53%) Virtual Desktop
4 1 (5.26%) VMware Infrastructure
Systems Management
1 8 (42.11%) SCCM
2 7 (36.84%) Ansible
2 7 (36.84%) Kubernetes
3 1 (5.26%) Jamf Pro
Vendors
1 16 (84.21%) Microsoft
2 3 (15.79%) Citrix
3 2 (10.53%) ConnectWise
3 2 (10.53%) Sage
3 2 (10.53%) VMware
4 1 (5.26%) Cisco
4 1 (5.26%) HP