Service Desk Engineer Jobs with Work from Home Options

Service Desk Engineer
UK > Work from Home

The median Service Desk Engineer salary in Work from Home is £30,000 per year according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 570 631 831
Rank change year-on-year +61 +200 -292
Permanent jobs requiring a Service Desk Engineer 19 20 39
As % of all permanent jobs with a WFH option 0.056% 0.050% 0.054%
As % of the Job Titles category 0.058% 0.052% 0.056%
Number of salaries quoted 17 20 38
10th Percentile £24,036 £24,775 £24,000
25th Percentile £27,500 £26,813 £24,750
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -
75th Percentile £34,000 £36,000 £33,750
90th Percentile £48,000 £36,225 £41,500
UK median annual salary £31,500 £29,000 £28,250
% change year-on-year +8.62% +2.65% +13.00%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,644 38,473 69,882
% of permanent jobs with a recognized job title 96.14% 95.93% 97.35%
Number of salaries quoted 24,976 27,318 42,108
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,500 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Desk Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised.

Service Desk Engineer trend for jobs with a WFH option

Service Desk Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Service Desk Engineer.

Service Desk Engineer salary trend for jobs with a WFH option

Service Desk Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Service Desk Engineer over the 6 months to 23 May 2024.

Service Desk Engineer salary histogram for jobs with a WFH option

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 23 May 2024, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Service Desk Engineer in the job title.

1 15 (78.95%) Microsoft
1 15 (78.95%) Microsoft 365
2 14 (73.68%) Windows
3 11 (57.89%) Active Directory
4 10 (52.63%) Customer Service
5 9 (47.37%) ITIL
6 8 (42.11%) Social Skills
7 7 (36.84%) Azure
7 7 (36.84%) Microsoft Office
7 7 (36.84%) VMware
8 6 (31.58%) Microsoft Exchange
8 6 (31.58%) Hyper-V
8 6 (31.58%) Windows Server
9 5 (26.32%) Ticket Management
9 5 (26.32%) Remote Desktop
9 5 (26.32%) VPN
9 5 (26.32%) Firewall
9 5 (26.32%) ITSM
9 5 (26.32%) VMware Infrastructure
10 4 (21.05%) SharePoint
10 4 (21.05%) MCP
10 4 (21.05%) Citrix
10 4 (21.05%) Windows 10
10 4 (21.05%) Android
10 4 (21.05%) Apple iOS
10 4 (21.05%) Driving Licence
10 4 (21.05%) Self-Motivation
11 3 (15.79%) N-able
11 3 (15.79%) Remote Monitoring and Management
11 3 (15.79%) XenApp

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (31.58%) Microsoft Exchange
2 4 (21.05%) SharePoint
3 1 (5.26%) CMS
Applications
1 7 (36.84%) Microsoft Office
Business Applications
1 1 (5.26%) Elite 3E
Cloud Services
1 15 (78.95%) Microsoft 365
2 7 (36.84%) Azure
3 2 (10.53%) AWS
4 1 (5.26%) Entra ID
4 1 (5.26%) WhatsApp
Communications & Networking
1 5 (26.32%) Firewall
1 5 (26.32%) Remote Desktop
1 5 (26.32%) VPN
2 3 (15.79%) SAN
3 2 (10.53%) DHCP
3 2 (10.53%) DNS
3 2 (10.53%) LAN
3 2 (10.53%) TCP/IP
3 2 (10.53%) WAN
4 1 (5.26%) Ethernet
4 1 (5.26%) VLAN
4 1 (5.26%) Wireless
Database & Business Intelligence
1 1 (5.26%) SQL Server
General
1 8 (42.11%) Social Skills
2 2 (10.53%) Analytical Skills
2 2 (10.53%) Finance
2 2 (10.53%) Fire and Rescue
2 2 (10.53%) Local Government
2 2 (10.53%) Marketing
3 1 (5.26%) Legal
3 1 (5.26%) Pharmaceutical
Miscellaneous
1 4 (21.05%) Driving Licence
1 4 (21.05%) Self-Motivation
2 3 (15.79%) Replication
3 2 (10.53%) Management Information System
3 2 (10.53%) Onboarding
4 1 (5.26%) Blackberry
4 1 (5.26%) CMDB
4 1 (5.26%) Smartphone
Operating Systems
1 14 (73.68%) Windows
2 6 (31.58%) Windows Server
3 4 (21.05%) Android
3 4 (21.05%) Apple iOS
3 4 (21.05%) Windows 10
4 1 (5.26%) Mac OS
4 1 (5.26%) Windows 7
Processes & Methodologies
1 10 (52.63%) Customer Service
2 9 (47.37%) ITIL
3 5 (26.32%) ITSM
3 5 (26.32%) Ticket Management
4 3 (15.79%) Agile
4 3 (15.79%) Change Management
4 3 (15.79%) Problem Management
4 3 (15.79%) Remote Monitoring and Management
4 3 (15.79%) Service Delivery
4 3 (15.79%) Software Licensing
5 2 (10.53%) Asset Management
5 2 (10.53%) Incident Management
5 2 (10.53%) Mentoring
5 2 (10.53%) Problem-Solving
5 2 (10.53%) Risk Management
5 2 (10.53%) Roadmaps
6 1 (5.26%) Antivirus Management
6 1 (5.26%) Knowledge Transfer
6 1 (5.26%) Server Management
6 1 (5.26%) Vendor Relationship Management
Programming Languages
1 3 (15.79%) PowerShell
Qualifications
1 4 (21.05%) MCP
2 3 (15.79%) CCA
2 3 (15.79%) Citrix Certification
3 2 (10.53%) A+ Certification
3 2 (10.53%) Microsoft Certification
4 1 (5.26%) CCNA
4 1 (5.26%) Cisco Certification
4 1 (5.26%) Degree
4 1 (5.26%) ITIL Certification
4 1 (5.26%) MCITP
System Software
1 11 (57.89%) Active Directory
2 6 (31.58%) Hyper-V
3 5 (26.32%) VMware Infrastructure
4 3 (15.79%) XenApp
4 3 (15.79%) XenDesktop
5 1 (5.26%) Virtual Desktop
Systems Management
1 3 (15.79%) Backup Exec
1 3 (15.79%) Symantec Endpoint Protection
2 1 (5.26%) Microsoft Intune
2 1 (5.26%) SCCM
2 1 (5.26%) SCOM
Vendors
1 15 (78.95%) Microsoft
2 7 (36.84%) VMware
3 4 (21.05%) Citrix
4 3 (15.79%) Dell
4 3 (15.79%) Fortinet
4 3 (15.79%) N-able
4 3 (15.79%) Symantec
4 3 (15.79%) Veeam
4 3 (15.79%) Veritas
5 2 (10.53%) SolarWinds
6 1 (5.26%) Adobe
6 1 (5.26%) Apple
6 1 (5.26%) iManage
6 1 (5.26%) Intapp
6 1 (5.26%) Meraki
6 1 (5.26%) Sun