Service Desk Engineer Jobs with Work from Home Options

Service Desk Engineer
UK > Work from Home

The median Service Desk Engineer salary in Work from Home is £32,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 574 620 845
Rank change year-on-year +46 +225 -283
Permanent jobs requiring a Service Desk Engineer 19 18 41
As % of all permanent jobs with a WFH option 0.055% 0.047% 0.055%
As % of the Job Titles category 0.057% 0.049% 0.057%
Number of salaries quoted 16 18 40
10th Percentile £25,500 £22,750 £24,000
25th Percentile £29,625 £27,500 £24,750
Median annual salary (50th Percentile) £32,500 £30,000 £29,375
Median % change year-on-year +8.33% +2.13% +7.80%
75th Percentile £39,063 £36,000 £33,750
90th Percentile £48,125 £36,675 £40,500
UK median annual salary £31,500 £27,750 £29,000
% change year-on-year +13.51% -4.31% +16.00%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 33,422 36,879 72,309
% of permanent jobs with a recognized job title 96.21% 95.89% 97.34%
Number of salaries quoted 25,463 26,702 42,447
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £55,500 £62,500 £60,000
Median % change year-on-year -11.20% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Desk Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised.

Service Desk Engineer trend for jobs with a WFH option

Service Desk Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Service Desk Engineer.

Service Desk Engineer salary trend for jobs with a WFH option

Service Desk Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Service Desk Engineer over the 6 months to 1 June 2024.

Service Desk Engineer salary histogram for jobs with a WFH option

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 June 2024, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Service Desk Engineer in the job title.

1 15 (78.95%) Microsoft
1 15 (78.95%) Microsoft 365
2 14 (73.68%) Windows
3 12 (63.16%) Active Directory
4 11 (57.89%) Customer Service
5 9 (47.37%) Azure
5 9 (47.37%) VMware
6 8 (42.11%) ITIL
6 8 (42.11%) Windows Server
7 7 (36.84%) Ticket Management
7 7 (36.84%) VPN
7 7 (36.84%) VMware Infrastructure
8 6 (31.58%) SharePoint
8 6 (31.58%) Microsoft Exchange
8 6 (31.58%) Hyper-V
8 6 (31.58%) Social Skills
9 5 (26.32%) Remote Desktop
9 5 (26.32%) Microsoft Office
9 5 (26.32%) Firewall
10 4 (21.05%) Android
10 4 (21.05%) LAN
10 4 (21.05%) WAN
10 4 (21.05%) Citrix
10 4 (21.05%) Mentoring
10 4 (21.05%) Apple iOS
10 4 (21.05%) Driving Licence
11 3 (15.79%) N-able
11 3 (15.79%) Remote Monitoring and Management
11 3 (15.79%) Antivirus Management
11 3 (15.79%) Virtual Environments

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (31.58%) Microsoft Exchange
1 6 (31.58%) SharePoint
2 1 (5.26%) CMS
Applications
1 5 (26.32%) Microsoft Office
Business Applications
1 1 (5.26%) Elite 3E
Cloud Services
1 15 (78.95%) Microsoft 365
2 9 (47.37%) Azure
3 2 (10.53%) AWS
4 1 (5.26%) Entra ID
4 1 (5.26%) WhatsApp
Communications & Networking
1 7 (36.84%) VPN
2 5 (26.32%) Firewall
2 5 (26.32%) Remote Desktop
3 4 (21.05%) LAN
3 4 (21.05%) WAN
4 3 (15.79%) SAN
4 3 (15.79%) Wireless
5 2 (10.53%) DHCP
5 2 (10.53%) DNS
5 2 (10.53%) TCP/IP
6 1 (5.26%) Ethernet
6 1 (5.26%) VLAN
Database & Business Intelligence
1 3 (15.79%) SQL Server
General
1 6 (31.58%) Social Skills
2 2 (10.53%) Analytical Skills
2 2 (10.53%) Finance
2 2 (10.53%) Marketing
3 1 (5.26%) Legal
3 1 (5.26%) Pharmaceutical
Miscellaneous
1 4 (21.05%) Driving Licence
2 3 (15.79%) Replication
3 2 (10.53%) Onboarding
3 2 (10.53%) Self-Motivation
4 1 (5.26%) Blackberry
4 1 (5.26%) CMDB
Operating Systems
1 14 (73.68%) Windows
2 8 (42.11%) Windows Server
3 4 (21.05%) Android
3 4 (21.05%) Apple iOS
4 2 (10.53%) Windows 10
5 1 (5.26%) Mac OS
5 1 (5.26%) Windows 7
Processes & Methodologies
1 11 (57.89%) Customer Service
2 8 (42.11%) ITIL
3 7 (36.84%) Ticket Management
4 4 (21.05%) Mentoring
5 3 (15.79%) Antivirus Management
5 3 (15.79%) Change Management
5 3 (15.79%) ITSM
5 3 (15.79%) Remote Monitoring and Management
5 3 (15.79%) Software Licensing
5 3 (15.79%) Virtual Environments
6 2 (10.53%) Roadmaps
7 1 (5.26%) Break/Fix
7 1 (5.26%) Continuous Improvement
7 1 (5.26%) Cybersecurity
7 1 (5.26%) Knowledge Transfer
7 1 (5.26%) Process Improvement
7 1 (5.26%) Server Management
7 1 (5.26%) Service Delivery
7 1 (5.26%) Service Management
7 1 (5.26%) Vendor Relationship Management
Programming Languages
1 3 (15.79%) PowerShell
Qualifications
1 3 (15.79%) CCA
1 3 (15.79%) Citrix Certification
1 3 (15.79%) MCP
2 2 (10.53%) Microsoft Certification
3 1 (5.26%) A+ Certification
3 1 (5.26%) CCNA
3 1 (5.26%) Cisco Certification
3 1 (5.26%) Degree
3 1 (5.26%) ITIL Certification
3 1 (5.26%) MCITP
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 12 (63.16%) Active Directory
2 7 (36.84%) VMware Infrastructure
3 6 (31.58%) Hyper-V
4 3 (15.79%) Virtual Desktop
4 3 (15.79%) XenApp
4 3 (15.79%) XenDesktop
Systems Management
1 3 (15.79%) Backup Exec
1 3 (15.79%) Symantec Endpoint Protection
2 1 (5.26%) Microsoft Intune
2 1 (5.26%) SCCM
2 1 (5.26%) SCOM
Vendors
1 15 (78.95%) Microsoft
2 9 (47.37%) VMware
3 4 (21.05%) Citrix
4 3 (15.79%) Dell
4 3 (15.79%) Fortinet
4 3 (15.79%) N-able
4 3 (15.79%) Symantec
4 3 (15.79%) Veeam
4 3 (15.79%) Veritas
5 2 (10.53%) SolarWinds
6 1 (5.26%) Adobe
6 1 (5.26%) Apple
6 1 (5.26%) iManage
6 1 (5.26%) Intapp
6 1 (5.26%) Meraki
6 1 (5.26%) Sun