Support Engineer Jobs with Work from Home Options

Support Engineer
UK > Work from Home

The median Support Engineer salary in Work from Home is £35,000 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 185 203 330
Rank change year-on-year +18 +127 -88
Permanent jobs requiring a Support Engineer 606 692 731
As % of all permanent jobs with a WFH option 1.79% 1.67% 1.07%
As % of the Job Titles category 1.87% 1.74% 1.10%
Number of salaries quoted 556 594 653
10th Percentile £25,500 £25,000 £24,500
25th Percentile £29,500 £30,500 £28,750
Median annual salary (50th Percentile) £35,000 £35,000 £35,750
Median % change year-on-year - -2.10% -0.69%
75th Percentile £47,500 £46,000 £48,750
90th Percentile £63,750 £57,500 £61,000
UK median annual salary £32,500 £33,745 £33,196
% change year-on-year -3.69% +1.65% -2.36%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,404 39,812 66,667
% of permanent jobs with a recognized job title 95.96% 95.99% 97.40%
Number of salaries quoted 24,887 28,282 41,688
10th Percentile £33,127 £36,750 £36,250
25th Percentile £42,500 £47,375 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Support Engineer trend for jobs with a WFH option

Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Engineer.

Support Engineer salary trend for jobs with a WFH option

Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Engineer over the 6 months to 9 May 2024.

Support Engineer salary histogram for jobs with a WFH option

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 9 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Engineer in the job title.

1 308 (50.83%) Windows
2 301 (49.67%) Azure
3 290 (47.85%) Microsoft
4 276 (45.54%) Microsoft 365
5 232 (38.28%) Active Directory
6 229 (37.79%) Social Skills
7 153 (25.25%) Windows Server
8 134 (22.11%) VMware
9 133 (21.95%) Customer Service
9 133 (21.95%) Problem-Solving
10 122 (20.13%) ITIL
11 115 (18.98%) Firewall
12 107 (17.66%) Degree
13 103 (17.00%) Hyper-V
14 102 (16.83%) SQL Server
15 101 (16.67%) Microsoft Exchange
15 101 (16.67%) Microsoft Intune
16 100 (16.50%) VMware Infrastructure
17 95 (15.68%) Entra ID
18 93 (15.35%) Finance
19 88 (14.52%) Linux
20 82 (13.53%) SQL
20 82 (13.53%) Windows 10
21 78 (12.87%) Microsoft Office
21 78 (12.87%) SharePoint
22 69 (11.39%) Cisco
23 63 (10.40%) Driving Licence
24 62 (10.23%) Analytical Skills
24 62 (10.23%) Infrastructure Engineering
25 60 (9.90%) Microsoft Certification

Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 101 (16.67%) Microsoft Exchange
2 78 (12.87%) SharePoint
3 23 (3.80%) Apache
4 8 (1.32%) CMS
4 8 (1.32%) IIS
5 6 (0.99%) Exchange Server 2000
5 6 (0.99%) Exchange Server 2013
5 6 (0.99%) Tomcat
6 4 (0.66%) SAS
7 3 (0.50%) Exchange Server 2007
8 2 (0.33%) Confluence
8 2 (0.33%) Exchange Server 2010
8 2 (0.33%) WordPress
9 1 (0.17%) Site Server
Applications
1 78 (12.87%) Microsoft Office
2 4 (0.66%) Microsoft Excel
3 3 (0.50%) SPSS
3 3 (0.50%) Trello
4 2 (0.33%) Spreadsheet
5 1 (0.17%) MS Visio
Business Applications
1 6 (0.99%) Dynamics CRM
2 1 (0.17%) Carpe Diem
2 1 (0.17%) Dynamics AX
2 1 (0.17%) Elite 3E
2 1 (0.17%) Endur
2 1 (0.17%) Findur
2 1 (0.17%) Salesforce CRM
2 1 (0.17%) SAP ERP
Cloud Services
1 301 (49.67%) Azure
2 276 (45.54%) Microsoft 365
3 95 (15.68%) Entra ID
4 50 (8.25%) AWS
5 27 (4.46%) SaaS
6 25 (4.13%) GCP
7 17 (2.81%) OpenShift
8 15 (2.48%) WhatsApp
9 14 (2.31%) OneDrive
10 12 (1.98%) Power Platform
11 7 (1.16%) Amazon EC2
11 7 (1.16%) Dynamics 365
12 6 (0.99%) Azure Cosmos DB
12 6 (0.99%) Azure DevOps
12 6 (0.99%) Azure Monitor
13 5 (0.83%) Mimecast
14 4 (0.66%) Nutanix
14 4 (0.66%) Power Automate
15 3 (0.50%) PowerApps
15 3 (0.50%) Rubrik
Communications & Networking
1 115 (18.98%) Firewall
2 59 (9.74%) DNS
3 58 (9.57%) SAN
4 52 (8.58%) WAN
5 49 (8.09%) TCP/IP
6 47 (7.76%) LAN
7 45 (7.43%) DHCP
7 45 (7.43%) Wireless
8 44 (7.26%) VLAN
9 39 (6.44%) Wi-Fi
10 36 (5.94%) Internet
11 27 (4.46%) Remote Desktop
12 25 (4.13%) VoIP
13 21 (3.47%) VPN
14 15 (2.48%) Unified Communications
15 14 (2.31%) NAS
16 11 (1.82%) Multicast
17 9 (1.49%) WLAN
18 8 (1.32%) iSCSI
19 7 (1.16%) FTP
Database & Business Intelligence
1 102 (16.83%) SQL Server
2 34 (5.61%) Amazon RDS
3 22 (3.63%) MongoDB
3 22 (3.63%) PostgreSQL
4 12 (1.98%) MySQL
5 10 (1.65%) DB2
6 4 (0.66%) Power BI
6 4 (0.66%) SQL Server Analysis Services
6 4 (0.66%) SQL Server Reporting Services
7 3 (0.50%) Big Data
7 3 (0.50%) EDRMS
7 3 (0.50%) GIS
8 2 (0.33%) Data Lake
8 2 (0.33%) MariaDB
8 2 (0.33%) Microsoft Analysis Services
8 2 (0.33%) Power Query
8 2 (0.33%) PowerPivot
8 2 (0.33%) SQL Server Integration Services
9 1 (0.17%) Sisense
9 1 (0.17%) Tableau
Development Applications
1 23 (3.80%) JIRA
2 17 (2.81%) IBM UrbanCode
3 7 (1.16%) Git
4 5 (0.83%) Visual Studio
5 1 (0.17%) Bitbucket
5 1 (0.17%) Eclipse
5 1 (0.17%) GitLab
5 1 (0.17%) Gradle
5 1 (0.17%) HP UFT
5 1 (0.17%) IntelliJ
5 1 (0.17%) Jenkins
5 1 (0.17%) JMeter
5 1 (0.17%) JUnit
5 1 (0.17%) LoadRunner
5 1 (0.17%) MSI
5 1 (0.17%) MSTest
5 1 (0.17%) Selenium
5 1 (0.17%) Team Foundation Server
General
1 229 (37.79%) Social Skills
2 93 (15.35%) Finance
3 62 (10.23%) Analytical Skills
4 33 (5.45%) Banking
5 31 (5.12%) Organisational Skills
6 20 (3.30%) Inclusion and Diversity
7 18 (2.97%) Presentation Skills
7 18 (2.97%) Telecoms
8 17 (2.81%) Documentation Skills
8 17 (2.81%) Law
9 14 (2.31%) Games
9 14 (2.31%) Legal
10 11 (1.82%) Marketing
10 11 (1.82%) Retail
11 9 (1.49%) Manufacturing
11 9 (1.49%) Public Sector
12 8 (1.32%) Pharmaceutical
13 7 (1.16%) Billing
14 6 (0.99%) Military
15 5 (0.83%) Electronics
Libraries, Frameworks & Software Standards
1 34 (5.61%) .NET
2 30 (4.95%) REST
3 28 (4.62%) Web Services
4 27 (4.46%) SOAP
5 13 (2.15%) CSS
6 10 (1.65%) HTML
6 10 (1.65%) JSON
7 9 (1.49%) LAPP Stack
8 8 (1.32%) XML
9 5 (0.83%) ASP.NET
9 5 (0.83%) XSLT
10 3 (0.50%) .NET Framework
10 3 (0.50%) EDI
10 3 (0.50%) Lightning Web Components
11 2 (0.33%) FIX Protocol
12 1 (0.17%) CSS3
12 1 (0.17%) ISPF
12 1 (0.17%) jQuery
12 1 (0.17%) MDX
12 1 (0.17%) Node.js
Miscellaneous
1 63 (10.40%) Driving Licence
2 43 (7.10%) Self-Motivation
3 26 (4.29%) Enterprise Storage
4 23 (3.80%) Enterprise Software
5 19 (3.14%) Public Cloud
6 18 (2.97%) Management Information System
7 17 (2.81%) Replication
8 16 (2.64%) iPad
9 15 (2.48%) Data Centre
10 14 (2.31%) Onboarding
11 13 (2.15%) Social Media
12 12 (1.98%) Client/Server
12 12 (1.98%) Foreign Exchange (FX)
13 9 (1.49%) Clustering
13 9 (1.49%) iPhone
13 9 (1.49%) PKI
14 8 (1.32%) Greenfield Project
15 6 (0.99%) Apple TV
15 6 (0.99%) Video Conferencing
16 5 (0.83%) Analytical Mindset
Operating Systems
1 308 (50.83%) Windows
2 153 (25.25%) Windows Server
3 88 (14.52%) Linux
4 82 (13.53%) Windows 10
5 50 (8.25%) Windows Server 2012
6 29 (4.79%) Android
7 27 (4.46%) Windows Server 2016
8 25 (4.13%) Windows Server 2019
9 23 (3.80%) AIX
9 23 (3.80%) Apple iOS
10 22 (3.63%) Mac OS
11 10 (1.65%) Ubuntu
12 6 (0.99%) Mac OS X
12 6 (0.99%) Windows 7
13 5 (0.83%) Unix
13 5 (0.83%) Windows Server 2008
14 4 (0.66%) CentOS
14 4 (0.66%) SUSE
15 3 (0.50%) Red Hat Enterprise Linux
16 2 (0.33%) Windows 8
Processes & Methodologies
1 133 (21.95%) Customer Service
1 133 (21.95%) Problem-Solving
2 122 (20.13%) ITIL
3 62 (10.23%) Infrastructure Engineering
4 43 (7.10%) Incident Management
5 42 (6.93%) Service Management
6 40 (6.60%) DevOps
7 39 (6.44%) Agile
8 36 (5.94%) Problem Management
9 32 (5.28%) ERP
10 28 (4.62%) Mentoring
11 26 (4.29%) Customer Requirements
11 26 (4.29%) Migration
12 25 (4.13%) OO
13 23 (3.80%) Computer Science
13 23 (3.80%) Infrastructure as Code
13 23 (3.80%) Service Delivery
14 22 (3.63%) Desktop Virtualisation
15 20 (3.30%) Cybersecurity
16 19 (3.14%) Time Management
Programming Languages
1 82 (13.53%) SQL
2 56 (9.24%) PowerShell
3 49 (8.09%) C#
4 31 (5.12%) VB
5 29 (4.79%) Java
6 28 (4.62%) Python
7 26 (4.29%) C++
8 23 (3.80%) C
9 17 (2.81%) Groovy
10 9 (1.49%) ActionScript
10 9 (1.49%) JavaScript
11 7 (1.16%) Bash
12 5 (0.83%) T-SQL
12 5 (0.83%) XPath
13 3 (0.50%) Apex Code
14 1 (0.17%) JCL
14 1 (0.17%) PHP
14 1 (0.17%) REXX
14 1 (0.17%) VB.NET
14 1 (0.17%) VBA
Qualifications
1 107 (17.66%) Degree
2 60 (9.90%) Microsoft Certification
3 33 (5.45%) Azure Certification
4 32 (5.28%) CCNA
4 32 (5.28%) Cisco Certification
5 23 (3.80%) Network+ Certification
6 13 (2.15%) Computer Science Degree
7 9 (1.49%) MCSE
8 8 (1.32%) MCITP
9 7 (1.16%) A+ Certification
9 7 (1.16%) AWS Certification
9 7 (1.16%) ITIL Foundation Certificate
9 7 (1.16%) Security Cleared
10 6 (0.99%) GCSC
10 6 (0.99%) ITIL Certification
10 6 (0.99%) MCP
11 4 (0.66%) Master's Degree
11 4 (0.66%) SC Cleared
12 3 (0.50%) MCT
12 3 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 52 (8.58%) SLA
2 13 (2.15%) Cyber Essentials
3 7 (1.16%) ISO/IEC 27001
4 3 (0.50%) Accessibility
4 3 (0.50%) GDPR
5 1 (0.17%) GxP
5 1 (0.17%) ISO 9001
5 1 (0.17%) QA
System Software
1 232 (38.28%) Active Directory
2 103 (17.00%) Hyper-V
3 100 (16.50%) VMware Infrastructure
4 33 (5.45%) VMware ESXi
5 19 (3.14%) Virtual Desktop
5 19 (3.14%) vSphere
6 16 (2.64%) XenApp
7 9 (1.49%) OpenSSH
8 6 (0.99%) NFS
8 6 (0.99%) XenDesktop
9 5 (0.83%) Terminal Services
10 3 (0.50%) Docker
10 3 (0.50%) Virtual Machines
11 1 (0.17%) Job Entry Subsystem
11 1 (0.17%) Microcode
11 1 (0.17%) Time Sharing Option
11 1 (0.17%) VMware Server
Systems Management
1 101 (16.67%) Microsoft Intune
2 23 (3.80%) Terraform
3 22 (3.63%) SCCM
4 20 (3.30%) vCenter Server
5 18 (2.97%) Ansible
6 17 (2.81%) Progress Chef
7 13 (2.15%) Cisco CUCM
7 13 (2.15%) ServiceCenter
8 9 (1.49%) IBM BigFix
8 9 (1.49%) PowerCLI
9 5 (0.83%) Jamf Pro
9 5 (0.83%) Pingdom
10 3 (0.50%) Single Sign-On
11 2 (0.33%) Active Directory Federation Services
11 2 (0.33%) FortiGate
11 2 (0.33%) Grafana
11 2 (0.33%) Microsoft Data Protection Manager
11 2 (0.33%) Prometheus
11 2 (0.33%) SCDPM
11 2 (0.33%) WSUS
Vendors
1 290 (47.85%) Microsoft
2 134 (22.11%) VMware
3 69 (11.39%) Cisco
4 58 (9.57%) Citrix
5 41 (6.77%) HP
6 38 (6.27%) IBM
7 32 (5.28%) Meraki
8 31 (5.12%) Apple
9 28 (4.62%) Oracle
10 25 (4.13%) Veeam
11 23 (3.80%) Sophos
12 21 (3.47%) Google
13 14 (2.31%) Aruba
13 14 (2.31%) ConnectWise
13 14 (2.31%) Fortinet
13 14 (2.31%) Palo Alto
14 11 (1.82%) Barracuda Networks
14 11 (1.82%) Draytek
15 9 (1.49%) ESET
15 9 (1.49%) Ubiquiti