Support Engineer Jobs with Work from Home Options

Support Engineer
UK > Work from Home

The median Support Engineer salary in Work from Home is £35,500 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 181 212 333
Rank change year-on-year +31 +121 -84
Permanent jobs requiring a Support Engineer 596 666 764
As % of all permanent jobs with a WFH option 1.76% 1.64% 1.07%
As % of the Job Titles category 1.83% 1.71% 1.10%
Number of salaries quoted 544 571 676
10th Percentile £25,500 £25,000 £24,625
25th Percentile £29,500 £30,500 £28,500
Median annual salary (50th Percentile) £35,500 £35,000 £35,000
Median % change year-on-year +1.43% - -
75th Percentile £47,500 £47,500 £48,750
90th Percentile £62,125 £58,750 £61,000
UK median annual salary £32,500 £33,500 £33,500
% change year-on-year -2.99% - -1.47%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,489 38,930 69,374
% of permanent jobs with a recognized job title 96.09% 95.94% 97.35%
Number of salaries quoted 24,845 27,706 42,291
10th Percentile £33,000 £36,750 £36,250
25th Percentile £42,500 £47,375 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Support Engineer trend for jobs with a WFH option

Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Engineer.

Support Engineer salary trend for jobs with a WFH option

Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Engineer over the 6 months to 20 May 2024.

Support Engineer salary histogram for jobs with a WFH option

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 20 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Engineer in the job title.

1 303 (50.84%) Azure
2 300 (50.34%) Windows
3 283 (47.48%) Microsoft
4 268 (44.97%) Microsoft 365
5 232 (38.93%) Social Skills
6 227 (38.09%) Active Directory
7 152 (25.50%) Windows Server
8 133 (22.32%) VMware
9 132 (22.15%) Problem-Solving
10 129 (21.64%) Customer Service
11 123 (20.64%) ITIL
12 112 (18.79%) Firewall
13 108 (18.12%) Degree
14 105 (17.62%) Hyper-V
15 100 (16.78%) SQL Server
15 100 (16.78%) Microsoft Intune
16 99 (16.61%) Microsoft Exchange
17 97 (16.28%) VMware Infrastructure
17 97 (16.28%) Entra ID
18 90 (15.10%) Finance
19 88 (14.77%) Linux
20 84 (14.09%) SQL
21 78 (13.09%) SharePoint
22 76 (12.75%) Windows 10
23 71 (11.91%) Microsoft Office
24 65 (10.91%) Cisco
25 64 (10.74%) Driving Licence
26 62 (10.40%) Infrastructure Engineering
27 61 (10.23%) Analytical Skills
28 59 (9.90%) SAN

Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 99 (16.61%) Microsoft Exchange
2 78 (13.09%) SharePoint
3 23 (3.86%) Apache
4 8 (1.34%) IIS
5 6 (1.01%) CMS
5 6 (1.01%) Exchange Server 2000
5 6 (1.01%) Exchange Server 2013
5 6 (1.01%) Tomcat
6 4 (0.67%) SAS
7 3 (0.50%) Exchange Server 2007
8 2 (0.34%) Confluence
8 2 (0.34%) Exchange Server 2010
8 2 (0.34%) WordPress
9 1 (0.17%) Site Server
Applications
1 71 (11.91%) Microsoft Office
2 3 (0.50%) Microsoft Excel
2 3 (0.50%) SPSS
2 3 (0.50%) Trello
3 1 (0.17%) MS Visio
3 1 (0.17%) Spreadsheet
Business Applications
1 6 (1.01%) Dynamics CRM
2 1 (0.17%) Carpe Diem
2 1 (0.17%) Dynamics AX
2 1 (0.17%) Elite 3E
2 1 (0.17%) Endur
2 1 (0.17%) Findur
2 1 (0.17%) Salesforce CRM
Cloud Services
1 303 (50.84%) Azure
2 268 (44.97%) Microsoft 365
3 97 (16.28%) Entra ID
4 48 (8.05%) AWS
5 27 (4.53%) SaaS
6 24 (4.03%) GCP
7 17 (2.85%) OneDrive
7 17 (2.85%) OpenShift
8 14 (2.35%) WhatsApp
9 11 (1.85%) Power Platform
10 7 (1.17%) Amazon EC2
10 7 (1.17%) Dynamics 365
11 6 (1.01%) Azure DevOps
12 5 (0.84%) Azure Cosmos DB
12 5 (0.84%) Azure Monitor
13 4 (0.67%) Nutanix
13 4 (0.67%) Power Automate
14 3 (0.50%) Mimecast
14 3 (0.50%) PowerApps
14 3 (0.50%) Rubrik
Communications & Networking
1 112 (18.79%) Firewall
2 59 (9.90%) SAN
3 57 (9.56%) DNS
4 46 (7.72%) TCP/IP
4 46 (7.72%) WAN
5 42 (7.05%) DHCP
5 42 (7.05%) Wi-Fi
6 41 (6.88%) LAN
7 40 (6.71%) VLAN
7 40 (6.71%) Wireless
8 36 (6.04%) Internet
9 25 (4.19%) Remote Desktop
10 23 (3.86%) VoIP
11 20 (3.36%) VPN
12 15 (2.52%) Unified Communications
13 14 (2.35%) NAS
14 11 (1.85%) Multicast
15 9 (1.51%) WLAN
16 8 (1.34%) iSCSI
17 7 (1.17%) FTP
Database & Business Intelligence
1 100 (16.78%) SQL Server
2 33 (5.54%) Amazon RDS
3 22 (3.69%) MongoDB
3 22 (3.69%) PostgreSQL
4 12 (2.01%) MySQL
5 10 (1.68%) DB2
6 3 (0.50%) Big Data
6 3 (0.50%) EDRMS
6 3 (0.50%) GIS
6 3 (0.50%) Power BI
6 3 (0.50%) SQL Server Analysis Services
6 3 (0.50%) SQL Server Reporting Services
7 2 (0.34%) Data Lake
7 2 (0.34%) MariaDB
7 2 (0.34%) Oracle Database
7 2 (0.34%) PowerPivot
7 2 (0.34%) SQL Server Integration Services
8 1 (0.17%) Elasticsearch
8 1 (0.17%) Power Query
8 1 (0.17%) Tableau
Development Applications
1 23 (3.86%) JIRA
2 17 (2.85%) IBM UrbanCode
3 7 (1.17%) Git
4 5 (0.84%) Visual Studio
5 1 (0.17%) Bitbucket
5 1 (0.17%) Eclipse
5 1 (0.17%) GitLab
5 1 (0.17%) Gradle
5 1 (0.17%) HP UFT
5 1 (0.17%) IntelliJ
5 1 (0.17%) Jenkins
5 1 (0.17%) JMeter
5 1 (0.17%) JUnit
5 1 (0.17%) LoadRunner
5 1 (0.17%) MSI
5 1 (0.17%) MSTest
5 1 (0.17%) Selenium
5 1 (0.17%) Team Foundation Server
General
1 232 (38.93%) Social Skills
2 90 (15.10%) Finance
3 61 (10.23%) Analytical Skills
4 33 (5.54%) Banking
5 30 (5.03%) Organisational Skills
6 22 (3.69%) Inclusion and Diversity
7 18 (3.02%) Presentation Skills
8 17 (2.85%) Documentation Skills
8 17 (2.85%) Law
9 15 (2.52%) Telecoms
10 14 (2.35%) Games
11 11 (1.85%) Legal
12 9 (1.51%) Marketing
12 9 (1.51%) Retail
13 8 (1.34%) Manufacturing
13 8 (1.34%) Public Sector
14 7 (1.17%) Billing
14 7 (1.17%) Pharmaceutical
15 6 (1.01%) Military
16 4 (0.67%) Front Office
Libraries, Frameworks & Software Standards
1 35 (5.87%) .NET
2 30 (5.03%) REST
3 28 (4.70%) Web Services
4 27 (4.53%) SOAP
5 14 (2.35%) CSS
6 11 (1.85%) HTML
7 10 (1.68%) JSON
8 9 (1.51%) LAPP Stack
9 8 (1.34%) XML
10 5 (0.84%) ASP.NET
10 5 (0.84%) XSLT
11 3 (0.50%) .NET Framework
11 3 (0.50%) EDI
11 3 (0.50%) Lightning Web Components
12 2 (0.34%) FIX Protocol
13 1 (0.17%) HTML5
13 1 (0.17%) jQuery
13 1 (0.17%) LAMP
13 1 (0.17%) Node.js
13 1 (0.17%) Spring
Miscellaneous
1 64 (10.74%) Driving Licence
2 43 (7.21%) Self-Motivation
3 27 (4.53%) Enterprise Storage
4 23 (3.86%) Enterprise Software
5 19 (3.19%) Management Information System
5 19 (3.19%) Public Cloud
6 18 (3.02%) Replication
7 15 (2.52%) iPad
8 14 (2.35%) Data Centre
8 14 (2.35%) Onboarding
9 13 (2.18%) Social Media
10 12 (2.01%) Client/Server
10 12 (2.01%) Foreign Exchange (FX)
11 10 (1.68%) Clustering
11 10 (1.68%) PKI
12 9 (1.51%) iPhone
13 8 (1.34%) Greenfield Project
14 7 (1.17%) Video Conferencing
15 6 (1.01%) Apple TV
16 4 (0.67%) Analytical Mindset
Operating Systems
1 300 (50.34%) Windows
2 152 (25.50%) Windows Server
3 88 (14.77%) Linux
4 76 (12.75%) Windows 10
5 49 (8.22%) Windows Server 2012
6 28 (4.70%) Android
6 28 (4.70%) Windows Server 2016
7 26 (4.36%) Windows Server 2019
8 23 (3.86%) AIX
9 22 (3.69%) Mac OS
10 21 (3.52%) Apple iOS
11 10 (1.68%) Ubuntu
12 7 (1.17%) Mac OS X
12 7 (1.17%) Unix
13 5 (0.84%) Windows 7
13 5 (0.84%) Windows Server 2008
14 4 (0.67%) CentOS
14 4 (0.67%) SUSE
15 3 (0.50%) Red Hat Enterprise Linux
16 2 (0.34%) Debian
Processes & Methodologies
1 132 (22.15%) Problem-Solving
2 129 (21.64%) Customer Service
3 123 (20.64%) ITIL
4 62 (10.40%) Infrastructure Engineering
5 44 (7.38%) Incident Management
6 42 (7.05%) Service Management
7 40 (6.71%) DevOps
8 39 (6.54%) Agile
8 39 (6.54%) Problem Management
9 31 (5.20%) ERP
10 28 (4.70%) Mentoring
11 27 (4.53%) Customer Requirements
12 26 (4.36%) Migration
13 25 (4.19%) OO
14 24 (4.03%) Computer Science
15 22 (3.69%) Desktop Virtualisation
15 22 (3.69%) Infrastructure as Code
15 22 (3.69%) Service Delivery
16 19 (3.19%) Disaster Recovery
16 19 (3.19%) Technical Leadership
Programming Languages
1 84 (14.09%) SQL
2 53 (8.89%) PowerShell
3 48 (8.05%) C#
4 32 (5.37%) VB
5 28 (4.70%) Java
5 28 (4.70%) Python
6 26 (4.36%) C++
7 23 (3.86%) C
8 17 (2.85%) Groovy
9 10 (1.68%) ActionScript
9 10 (1.68%) JavaScript
10 7 (1.17%) Bash
11 5 (0.84%) T-SQL
11 5 (0.84%) XPath
12 3 (0.50%) Apex Code
13 1 (0.17%) JCL
13 1 (0.17%) MATLAB
13 1 (0.17%) PHP
13 1 (0.17%) REXX
13 1 (0.17%) VBA
Qualifications
1 108 (18.12%) Degree
2 56 (9.40%) Microsoft Certification
3 33 (5.54%) Azure Certification
4 28 (4.70%) CCNA
4 28 (4.70%) Cisco Certification
5 18 (3.02%) Network+ Certification
6 13 (2.18%) Computer Science Degree
7 10 (1.68%) MCSE
8 9 (1.51%) Security Cleared
9 7 (1.17%) AWS Certification
9 7 (1.17%) ITIL Certification
9 7 (1.17%) ITIL Foundation Certificate
10 6 (1.01%) A+ Certification
10 6 (1.01%) GCSC
10 6 (1.01%) MCP
10 6 (1.01%) SC Cleared
11 4 (0.67%) Master's Degree
12 3 (0.50%) MCITP
12 3 (0.50%) MCT
12 3 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 50 (8.39%) SLA
2 13 (2.18%) Cyber Essentials
3 7 (1.17%) ISO/IEC 27001
4 3 (0.50%) Accessibility
4 3 (0.50%) GDPR
5 1 (0.17%) GxP
5 1 (0.17%) ISO 9001
5 1 (0.17%) QA
System Software
1 227 (38.09%) Active Directory
2 105 (17.62%) Hyper-V
3 97 (16.28%) VMware Infrastructure
4 34 (5.70%) VMware ESXi
5 20 (3.36%) vSphere
6 19 (3.19%) Virtual Desktop
7 16 (2.68%) XenApp
8 10 (1.68%) OpenSSH
9 6 (1.01%) NFS
9 6 (1.01%) XenDesktop
10 5 (0.84%) Terminal Services
11 4 (0.67%) Virtual Machines
12 3 (0.50%) Docker
13 1 (0.17%) DFS Replication
13 1 (0.17%) Job Entry Subsystem
13 1 (0.17%) Microcode
13 1 (0.17%) Time Sharing Option
13 1 (0.17%) VMware Server
Systems Management
1 100 (16.78%) Microsoft Intune
2 22 (3.69%) SCCM
2 22 (3.69%) Terraform
3 21 (3.52%) vCenter Server
4 17 (2.85%) Ansible
4 17 (2.85%) Progress Chef
5 13 (2.18%) Cisco CUCM
5 13 (2.18%) ServiceCenter
6 10 (1.68%) IBM BigFix
6 10 (1.68%) PowerCLI
7 5 (0.84%) Jamf Pro
7 5 (0.84%) Pingdom
8 3 (0.50%) Single Sign-On
9 2 (0.34%) Grafana
9 2 (0.34%) Microsoft Data Protection Manager
9 2 (0.34%) NetBackup
9 2 (0.34%) Prometheus
9 2 (0.34%) SCDPM
10 1 (0.17%) EMC NetWorker
10 1 (0.17%) WSUS
Vendors
1 283 (47.48%) Microsoft
2 133 (22.32%) VMware
3 65 (10.91%) Cisco
4 57 (9.56%) Citrix
5 39 (6.54%) HP
5 39 (6.54%) IBM
6 32 (5.37%) Meraki
7 30 (5.03%) Apple
7 30 (5.03%) Oracle
8 26 (4.36%) Veeam
9 21 (3.52%) Google
9 21 (3.52%) Sophos
10 14 (2.35%) Aruba
10 14 (2.35%) Fortinet
10 14 (2.35%) Palo Alto
11 12 (2.01%) ConnectWise
12 11 (1.85%) Barracuda Networks
12 11 (1.85%) Draytek
13 9 (1.51%) ESET
13 9 (1.51%) Ubiquiti