Customer-Centricity Jobs in Yorkshire

Customer-Centric
England > Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 18 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 185 150 188
Rank change year-on-year -35 +38 +26
Permanent jobs citing Customer-Centricity 36 171 102
As % of all permanent jobs advertised in Yorkshire 0.62% 2.17% 1.41%
As % of the Processes & Methodologies category 0.74% 2.21% 1.51%
Number of salaries quoted 32 47 51
10th Percentile £27,000 £41,250 £31,250
25th Percentile £29,063 £62,500 £45,000
Median annual salary (50th Percentile) £51,250 £70,000 £55,000
Median % change year-on-year -26.79% +27.27% +43.32%
75th Percentile £70,000 £72,500 £85,000
90th Percentile - - -
England median annual salary £46,958 £70,000 £67,500
% change year-on-year -32.92% +3.70% +22.73%

All Process and Methodology Skills
Yorkshire

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,857 7,742 6,741
As % of all permanent jobs advertised in Yorkshire 83.00% 98.06% 93.38%
Number of salaries quoted 3,730 3,433 4,431
10th Percentile £27,500 £31,250 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £50,173
Median % change year-on-year -9.09% +9.62% +5.63%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £80,000 £82,548 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer-Centricity
Job Vacancy Trend in Yorkshire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Customer-Centricity in Yorkshire

Customer-Centricity
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Customer-Centricity in Yorkshire.

Salary trend for Customer-Centricity in Yorkshire

Customer-Centricity
Salary Histogram in Yorkshire

Salary distribution for jobs citing Customer-Centricity in Yorkshire over the 6 months to 18 May 2024.

Salary histogram for Customer-Centricity in Yorkshire

Customer-Centricity
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Yorkshire region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -15 15 £56,500 -19.29% 6
South Yorkshire +28 9 £31,500 -55.00% 9
North Yorkshire +19 5 £27,000 -61.43% 3
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (19.44%) Microsoft Exchange
2 1 (2.78%) Moodle
Applications
1 8 (22.22%) Microsoft Office
2 1 (2.78%) Chatbot
2 1 (2.78%) Microsoft Project
Cloud Services
1 9 (25.00%) Azure
2 8 (22.22%) Entra ID
2 8 (22.22%) Microsoft 365
3 1 (2.78%) AWS
3 1 (2.78%) Azure Data Factory
Communications & Networking
1 1 (2.78%) Internet
Database & Business Intelligence
1 1 (2.78%) MariaDB
1 1 (2.78%) MySQL
1 1 (2.78%) SQL Server
1 1 (2.78%) SQL Server Integration Services
Development Applications
1 1 (2.78%) Git
1 1 (2.78%) JIRA
General
1 23 (63.89%) Social Skills
2 16 (44.44%) Finance
3 7 (19.44%) Analytical Skills
4 6 (16.67%) Law
5 5 (13.89%) Automotive
6 4 (11.11%) Manufacturing
6 4 (11.11%) Pharmaceutical
7 3 (8.33%) Influencing Skills
8 1 (2.78%) Public Sector
Job Titles
1 11 (30.56%) Lead
2 8 (22.22%) Architect
3 7 (19.44%) Team Leader
4 6 (16.67%) Project Manager
5 4 (11.11%) Product Lead
5 4 (11.11%) Technical Architect
6 3 (8.33%) Business Manager
6 3 (8.33%) Business Project Manager
6 3 (8.33%) Digital Project Manager
6 3 (8.33%) Solutions Architect
7 1 (2.78%) 1st Line Support
7 1 (2.78%) 2nd Line Support
7 1 (2.78%) Analyst
7 1 (2.78%) Business Analyst
7 1 (2.78%) Business Consultant
7 1 (2.78%) Consultant
7 1 (2.78%) IT Manager
7 1 (2.78%) Senior Manager
7 1 (2.78%) Support Engineer
7 1 (2.78%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (2.78%) AWS CDK
Miscellaneous
1 2 (5.56%) Driving Licence
1 2 (5.56%) Fibre Optics
2 1 (2.78%) Legacy Systems
2 1 (2.78%) Life Science
2 1 (2.78%) Management Information System
2 1 (2.78%) New Media
2 1 (2.78%) PMI
2 1 (2.78%) VLE
Operating Systems
1 8 (22.22%) Windows
1 8 (22.22%) Windows 10
2 1 (2.78%) Apple iOS
2 1 (2.78%) Linux
2 1 (2.78%) Mac OS
Processes & Methodologies
1 18 (50.00%) Problem-Solving
2 14 (38.89%) Customer-Centric Approach
3 11 (30.56%) ITIL
4 10 (27.78%) Customer Service
5 9 (25.00%) Process Improvement
6 8 (22.22%) Incident Management
6 8 (22.22%) Project Management
7 7 (19.44%) Analytics
7 7 (19.44%) Client Onboarding
7 7 (19.44%) Coaching
7 7 (19.44%) Collaborative Working
7 7 (19.44%) Decision-Making
7 7 (19.44%) Knowledge Transfer
7 7 (19.44%) Line Management
7 7 (19.44%) Performance Metrics
8 6 (16.67%) Business Development
8 6 (16.67%) Business Strategy
8 6 (16.67%) Cost-Benefit Analysis
8 6 (16.67%) Critical Thinking
9 5 (13.89%) Data Privacy
Programming Languages
1 2 (5.56%) SQL
2 1 (2.78%) Bash
2 1 (2.78%) PowerShell
2 1 (2.78%) Python
Qualifications
1 7 (19.44%) Azure Certification
1 7 (19.44%) ITIL Foundation Certificate
2 1 (2.78%) Degree
2 1 (2.78%) Microsoft Certification
2 1 (2.78%) PMI Certification
2 1 (2.78%) PMP
Quality Assurance & Compliance
1 2 (5.56%) COBIT
2 1 (2.78%) PMO
2 1 (2.78%) SLA
System Software
1 8 (22.22%) Active Directory
2 1 (2.78%) Docker
Systems Management
1 1 (2.78%) Kubernetes
1 1 (2.78%) Terraform
1 1 (2.78%) yum
Vendors
1 9 (25.00%) Microsoft
2 4 (11.11%) SAP
3 1 (2.78%) Blackboard
3 1 (2.78%) Talend