Technical Support Jobs in Yorkshire

Technical Support
England > Yorkshire

The median Technical Support salary in Yorkshire is £32,500 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 144 201 201
Rank change year-on-year +57 0 +8
Permanent jobs requiring a Technical Support 80 106 83
As % of all permanent jobs advertised in Yorkshire 1.37% 1.34% 1.15%
As % of the Job Titles category 1.43% 1.47% 1.19%
Number of salaries quoted 70 34 39
10th Percentile £24,000 £26,775 £23,400
25th Percentile £26,000 £35,000 £25,375
Median annual salary (50th Percentile) £32,500 £45,000 £37,500
Median % change year-on-year -27.78% +20.00% +3.45%
75th Percentile £40,000 £49,688 £40,250
90th Percentile £50,000 £67,500 £60,000
England median annual salary £33,500 £37,500 £32,500
% change year-on-year -10.67% +15.38% +0.42%

All Permanent IT Job Vacancies
Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Yorkshire with a recognized job title 5,582 7,208 6,992
% of permanent jobs with a recognized job title 95.37% 91.13% 96.60%
Number of salaries quoted 4,313 3,471 4,557
10th Percentile £27,000 £31,149 £28,250
25th Percentile £35,000 £39,000 £37,500
Median annual salary (50th Percentile) £48,750 £54,421 £50,000
Median % change year-on-year -10.42% +8.84% +5.26%
75th Percentile £65,000 £70,000 £65,000
90th Percentile £80,000 £82,500 £78,750
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Technical Support
Job Vacancy Trend in Yorkshire

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Technical Support in Yorkshire

Technical Support
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Technical Support in Yorkshire.

Salary trend for Technical Support in Yorkshire

Technical Support
Salary Histogram in Yorkshire

Salary distribution for jobs citing Technical Support in Yorkshire over the 6 months to 19 May 2024.

Salary histogram for Technical Support in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +51 44 £33,500 -16.25% 5
North Yorkshire +21 12 £35,000 -46.15% 6
Humberside - 5 £32,500 -
South Yorkshire - 1 - - 1
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Yorkshire

For the 6 months to 19 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Technical Support in the job title.

1 19 (23.75%) Windows
2 18 (22.50%) Manufacturing
3 17 (21.25%) Problem-Solving
4 15 (18.75%) Microsoft
5 13 (16.25%) Windows Server
5 13 (16.25%) Microsoft 365
5 13 (16.25%) Social Skills
6 10 (12.50%) Azure
7 9 (11.25%) Degree
7 9 (11.25%) SQL
8 8 (10.00%) Active Directory
8 8 (10.00%) SaaS
9 7 (8.75%) Retail
9 7 (8.75%) User Experience
9 7 (8.75%) Ethernet
9 7 (8.75%) HNC
9 7 (8.75%) Games
9 7 (8.75%) Firewall
10 6 (7.50%) SQL Server
10 6 (7.50%) Citrix
10 6 (7.50%) Entra ID
10 6 (7.50%) German Language
11 5 (6.25%) Hyper-V
11 5 (6.25%) French Language
11 5 (6.25%) Windows 10
12 4 (5.00%) Terminal Services
12 4 (5.00%) Migration
12 4 (5.00%) SLA
12 4 (5.00%) Cisco
12 4 (5.00%) T-SQL

Technical Support Skill Set
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.00%) Microsoft Exchange
1 4 (5.00%) SharePoint
Applications
1 2 (2.50%) Microsoft Excel
2 1 (1.25%) Chatbot
2 1 (1.25%) Microsoft Office
Cloud Services
1 13 (16.25%) Microsoft 365
2 10 (12.50%) Azure
3 8 (10.00%) SaaS
4 6 (7.50%) Entra ID
5 4 (5.00%) OneDrive
6 1 (1.25%) AWS
6 1 (1.25%) GCP
Communications & Networking
1 7 (8.75%) Ethernet
1 7 (8.75%) Firewall
2 2 (2.50%) DNS
2 2 (2.50%) VoIP
3 1 (1.25%) Broadband
3 1 (1.25%) LAN
3 1 (1.25%) NAS
3 1 (1.25%) SAN
3 1 (1.25%) SD-WAN
3 1 (1.25%) Unified Communications
3 1 (1.25%) WAN
3 1 (1.25%) WLAN
Database & Business Intelligence
1 6 (7.50%) SQL Server
General
1 18 (22.50%) Manufacturing
2 13 (16.25%) Social Skills
3 7 (8.75%) Games
3 7 (8.75%) Retail
4 6 (7.50%) German Language
5 5 (6.25%) French Language
6 3 (3.75%) Automotive
6 3 (3.75%) Organisational Skills
7 2 (2.50%) Legal
8 1 (1.25%) Electronics
8 1 (1.25%) Finance
Libraries, Frameworks & Software Standards
1 1 (1.25%) BREW
1 1 (1.25%) XML
Miscellaneous
1 2 (2.50%) Fat Client
1 2 (2.50%) Thin Client
2 1 (1.25%) Client/Server
2 1 (1.25%) Data Structures
2 1 (1.25%) Management Information System
2 1 (1.25%) Public Cloud
Operating Systems
1 19 (23.75%) Windows
2 13 (16.25%) Windows Server
3 5 (6.25%) Windows 10
4 2 (2.50%) Linux
5 1 (1.25%) Mac OS
Processes & Methodologies
1 17 (21.25%) Problem-Solving
2 7 (8.75%) User Experience
3 4 (5.00%) Customer Service
3 4 (5.00%) Data Migration
3 4 (5.00%) Migration
3 4 (5.00%) Performance Monitoring
3 4 (5.00%) Software Engineering
3 4 (5.00%) Technical Leadership
4 3 (3.75%) Incident Response
4 3 (3.75%) Project Management
5 2 (2.50%) Computer Science
5 2 (2.50%) Continuous Improvement
5 2 (2.50%) Customer Experience
5 2 (2.50%) Information Security
5 2 (2.50%) ITIL
5 2 (2.50%) Service Management
6 1 (1.25%) Customer Retention
6 1 (1.25%) Customer-Centric Approach
6 1 (1.25%) Line Management
6 1 (1.25%) Mentoring
Programming Languages
1 9 (11.25%) SQL
2 4 (5.00%) PowerShell
2 4 (5.00%) T-SQL
2 4 (5.00%) VBA
2 4 (5.00%) VBScript
Qualifications
1 9 (11.25%) Degree
2 7 (8.75%) HNC
3 2 (2.50%) MCSA
3 2 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 4 (5.00%) SLA
2 2 (2.50%) Sarbanes-Oxley
System Software
1 8 (10.00%) Active Directory
2 5 (6.25%) Hyper-V
3 4 (5.00%) Terminal Services
4 1 (1.25%) VMware ESXi
4 1 (1.25%) VMware Infrastructure
Vendors
1 15 (18.75%) Microsoft
2 6 (7.50%) Citrix
3 4 (5.00%) Cisco
4 3 (3.75%) Datto
4 3 (3.75%) Veeam
5 2 (2.50%) Dell
5 2 (2.50%) HP
5 2 (2.50%) VMware