IT Apprentice (3Gi Technology)

We are looking to recruit a full-time 1st line Service Desk Apprentice for our fast-paced growing company. We are looking for a hardworking, organised individual who is flexible and willing to learn. If you already possess a personal interest in IT / Technology, alongside a passion for learning and self-improvement.

Role

  • Provide 1st line technical support to telephone requests and emails from users
  • Application support to ensure our users are leveraging cloud systems to their fullest potential
  • Troubleshooting hardware and software issues and escalating or remediating as required
  • Maintenance and documentation of the registration system
  • Manage user requests for software downloads or installations
  • Maintenance of existing systems, troubleshooting issues with performance

Training

Information Communications Technician Level 3 Apprenticeship Standard:

  • Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real world use of modern technology, so that the skills we create can be directly applied in the workplace
  • Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal and professional standards
  • Support the information systems needs for your business

The role offers long term security and the opportunity to progress into a permanent position.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
ESTIO TRAINING LIMITED
Working Week
Days and shifts to be confirmed.
Expected Duration
18 Months
Positions Available
1
Closing Date
Monday, 24th June 2024
Start Date
Monday, 1st July 2024

Desired Skills

  • Flexible and adaptable
  • Amazing communication skills
  • Willingness to learn
  • Interest and passion for IT
  • Methodological and organised

Qualifications

  • English GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential)
  • maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential)

About the Employer

3GI TECHNOLOGY LIMITED
3Gi Technology is a Technology Service Provider (TSP). Our vision is to help leadership teams digitally transform by bridging the gap between business and IT and empowering stakeholders with strategic insights for superior decision making. We do this by demystifying technical complexity and raising the technology profile at board level, enabling businesses to navigate their digital journey while maximising return on digital investment.
Company
3GI TECHNOLOGY LIMITED
Location
WHITEGATE BUSINESS CENTRE, ALEXANDER LANE, SHENFIELD, BRENTWOOD, England
Employment Type
Advanced Apprenticeship
Salary
£13,312.00
Posted
Company
3GI TECHNOLOGY LIMITED
Location
WHITEGATE BUSINESS CENTRE, ALEXANDER LANE, SHENFIELD, BRENTWOOD, England
Employment Type
Advanced Apprenticeship
Salary
£13,312.00
Posted