EPOS Support Technician Apprentice
ASG Epos Solutions Limited are looking for their next EPOS Support Technician Apprentice to join their growing team.
Role
Responsibilities:
Working alongside a current support technician you will;
- Unpack and configure EPOS Terminal hardware and connect peripherals
- Configure OS and install relevant OS Updates and drivers
- Setup Active hours for Update installation
- Install remote support software application and configure
- Install Standard POS Application
- Install correct template for Market Sector
- Configure firewall settings
- Connect terminal to customers cloud based back-office account
- Data entry of customers products
- Install and configure EFT application software
- Once a sufficient level of competence and experience has been achieved you will be required to attend a training course on the Isle of Wight for 3 days to be certified as a competent support technician for the POS software
As the role develops you will also be responsible for tasks as below.
- First line telephone and remote support
- Occasional on-site visits alongside and installation technician to assist with network infrastructure installation.
- Setup and configuration via online portal of UniFi Wi-Fi Access points
- Assist on-site with Wi-Fi access point installation.
- Configure CCTV systems for remote access.
- Assist on-site with CCTV installation (cabling camera mounting configuration etc.).
Company benefits:
Once a sufficient level of competence has been achieved a company vehicle will be provided
Training
- Training with Milton Keynes College
- Ongoing training, support and development with the employer
- ICT Technician Level 3 qualification
Your learning will take place at the South Central Institute of Technology, which offers benefits such as:
- Quality teaching and support
- Project-based learning, co-delivered by employers
- State-of-the-art facilities with plenty of tech equipment available
- A permanent position may be on offer upon successful completion of the Apprenticeship
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- MILTON KEYNES COLLEGE
- Working Week
- Monday - Friday, 9.00am to 5:30pm, with a 1-hour lunch break.
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Monday, 3rd June 2024
- Start Date
- Monday, 10th June 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
Qualifications
- 5 including English, Science and Maths GCSE or equivalent, grade 4-9 (Essential)
About the Employer
ASG EPOS SOLUTIONS LTD
ASG have been supplying cash registers and EPoS systems for in excess of 40 years to businesses like yours and providing the levels of service and support that has seen us achieve high customer retention indeed most of our early customers are still with us so we must be doing something right! We know that what we provide is all about providing you our customers with the right product at a competitive price but much more than that, with the help of our experience and knowledge making sure that you get the most out of the investment of your hard earned cash. Primarily based in Milton Keynes we are able to provide coverage over a wide area and have supplied and installed systems from the Scottish Islands to St Ives in Cornwall, and even as far south as the Falkland Islands!
- Company
- ASG EPOS SOLUTIONS LTD
- Location
- A S G E P Os Solutions Ltd, 25-26 Minton Park, Potters Lane, Kiln Farm, Milton Keynes, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,000.00
- Posted
- Company
- ASG EPOS SOLUTIONS LTD
- Location
- A S G E P Os Solutions Ltd, 25-26 Minton Park, Potters Lane, Kiln Farm, Milton Keynes, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,000.00
- Posted