Head of Arc and PCN Operations - Maternity cover

Job description

Job responsibilities

KEY DUTIES AND RESPONSIBILITIES

To manage and coordinate all aspects of Arc and the PCN functionality, including HR, financial management, service development and contract monitoring.

To lead the human resource requirements of Arc and the PCN including workforce planning, recruitment, training and development planning and build a culture of continuous improvement and ensure appropriate skills are developed and maintained.

To develop and operationalise and new service implementation, delivering the requirements of the Direct Enhanced Services.

Work with the Directors of Arc to establish priorities for business development across the Provider Company, establish areas of expertise with opportunity for skills sharing and collaborative working.

To contribute to the development of the strategic vision of the PCN.

To support the PCN Director(s) and board to ensure the smooth running of the PCN.

To manage contractual requirements on behalf of Arc and the PCN.

To be responsible for the production of performance and quality reports within the PCN and other PCN initiatives.

To be responsible for the oversight of the PCNs financial systems/PCN employed staff/payments to all the practices within the Network.

To be the first point of contact for Practice Managers with regard to delivery of PCN projects/schemes.

Support recruitment, induction and training of new PCN staff.

Collate feedback / analyse data on behalf of the PCN to report to the PCN Board and CCG/NHSE as required.

Develop robust systems to provide market intelligence to keep abreast of wider strategic direction and priorities and to identify the potential impact of changes in the external environment, e.g.: business opportunities and threats due to national and local health policy changes.

Ensure identification and development of business opportunities and the profitable management of projects and contracts, from inception to completion.

Person Specification

Qualifications

• Relevant Degree qualification, Level 6 or, above, or equivalent recognisable workplace experience at a senior level.
• Management qualification or equivalent experience.
• Project Management Qualification or equivalent experience

• Accounting Qualifications
• Mentoring / Coaching Qualification

Experience

• 2 years experience of working at a senior management level
• Primary care experience
• Demonstrable experience at a senior operational management level within the healthcare industry
• Manging organisational/service change
• Proven ability to operationally manage multiple service aspects at any one time
• Understanding of NHS, current health agenda (high quality care, world class commissioning, choice, co-operation, and competition agendas), inc primary care strategies
• Good understanding of CQC regulations and the ability to evidence compliance.
• Excellent financial awareness and control
• Able to demonstrate experience of being patient centric in approach to service development
• Key stakeholder management
• Managing a Multidisciplinary Team including dealing with HR issues
• Training and coaching
• Resource planning including workforce and financial
• Production of business strategic plans

• Change Champion, able to demonstrate evidence of delivering a change programme to achieve targets, set experience of effectively applying change management skills in an environment influenced both by internal and external changes
• Knowledge and experience of delivering work stream solutions which include clinical services, governance and compliance

Skills, Knowledge and Abilities

• Self-starter
• Knowledge of good clinical governance
• Service auditing skills
• Strong interpersonal skills
• Staff management skills
• Confident communicator across a range of audiences
• Excellent communication skills written & verbal
• Influencing and persuasion skills
• Data collation and analytical skills
• Developed report writing skills and business case management
• IT skills, able to produce reports, present data etc
• Develop strong working relationship with all work colleagues
• Initiative and drive

Other

• Car User/Ability to travel within the requirements of the role (reasonable adjustments will be made)
• DBS clearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Arc Primary Care

Address

Arc Primary Care

Dunston Road

Chesterfield

Derbyshire

S41 8NG

http://www.arcprimarycare.co.uk/