Head of Resourcing and Recruitment

Job description

Job responsibilities

Provide leadership to the Recruitment, Temporary Staffing and Accommodation Teams, ensuring delivery of the resourcing service within agreed key performance indicators and service level agreements.

Responsible for the day to day management of the Recruitment, Temporary Staffing and Accommodation Teams, undertaking regular group and one to one meetings and ensuring the support and resolution of operational issues of the teams.

Maintain oversight of the performance of the Recruitment and Temporary Staffing Teams against internal targets and regional / national benchmarks, driving improvements to ensure best in class status.

Provide inspirational, compassionate leadership to the recruitment teams and the wider HR function, leading by example and role modelling people-centred behaviours.

Act as the budget holder for the recruitment service, authorising the purchase of supplies, signing off overtime payments / time sheets and managing the budget within the Trust Standing Financial instructions

Manage the resolution of resourcing and recruitment complaints, conflicts and issues from staff, other internal and external providers and partners in a timely manner, according to policy and ensuring that any changes to practice required are carried out and evaluated.

Act as the system lead for all e-recruitment and e-resourcing systems (i.e. TRAC, NHS Jobs, Trust ID, BankStaff and 247) liaising with suppliers to ensure consistent and reliable service delivery.

Ensure robust and effective on-boarding processes are in place, so that new starters feel engaged throughout the process and have access to core systems from day 1 of their employment.

Work with the procurement team to regularly review and manage Agency contracts ensuring compliance with Framework requirements, NHS England and NHS Employers governance requirements. Undertake regular review meetings with key contacts and assess performance and compliance against a robust set of KPIs.

Provide robust management information relating to temporary usage, fill rates showing bank versus agency, use of escalation resources, use of premium rates and incentives and submit to NHS England, Executive colleagues/committees as required in relation to usage, governance and exception reporting.

Undertake IR35 assessments in relation to potential interim workers/service providers.

Lead on internal and external recruitment campaigns for the Trust, arranging open days/job fairs/exhibitions/events, virtual tours, some of which may fall outside of normal working hours.

Lead contact for the Trust subcontractor for the management of the onsite Accommodation Service (Medirest) to ensure service delivery is compliant with the contract

Please see attached job description for further information.

Person Specification

Education and Training

• Educated to Masters level or equivalent experience
• Level 7 CIPD or equivalent experience
• Evidence of ongoing continuous professional development

Knowledge and Skills

• An understanding of the NHS Modernisation agenda and a demonstrable ability to manage change
• Knowledge and understanding of employment law, Immigration processes and regulations, and Disclosure and Barring checks as they apply to the NHS recruitment process
• Knowledge and understanding of the National NHS Recruitment agenda
• Highly developed organisational skills with an ability to prioritise own and others workloads in response to changing demands
• Excellent written and verbal communication, presentation and influencing skills
• Advanced IT skills including Microsoft Outlook, Word and Excel Advanced user of e-Recruitment solutions, such as TRAC and NHS Jobs
• Knowledge of fair, best practice and developing trends in relation to effective recruitment methods
• Excellent interpersonal and leadership skills
• Ability to use own initiative and work unsupervised
• Research and report writing skills
• Problem solving skills and capable of innovative solutions
• Ability to understand, manipulate, analyse and present people data, particularly in relation to Recruitment.
• Adapt to unpredictable changing situations and meet deadlines with short time frames
• Manage with a high level of pressure on time and resources

Experience

• Significant operational experience in the delivery of a high-volume recruitment service, covering a range of professional groups within a large, complex environment
• Experience of effectively leading, developing, managing and motivating a team
• Working in a Service Level Agreement driven environment to achieve Key Performance Indicators and Quality Standards
• Designing, implementing, monitoring and reporting service KPIs to effectively manage performance
• Experience of developing, streamlining and implementing systems, processes and procedures to underpin an efficient, effective and timely end to end recruitment service
• Experience of developing and leading programmes of education and/or training.
• Experience of developing training materials in respect of recruitment associated topics.
• Experience of leading improvement programmes across services and with multi-disciplinary teams
• Experience of working collaboratively with ICS partners on regional recruitment initiatives
• Evidence of being able to think and plan tactically and creatively and priorities work in a demanding environment
• Experience of dealing with challenging staff situations
• Able to develop and maintain effective working relationships with professional groups and senior managers within the organisation and other agencies.
• Maintains confidentiality, and is accountable for actions/decisions.
• To be aware of the Data Protection Act and implement changes to working practice with regard to new legislation
• Is able to demonstrate a high degree of personal insight and reflection
• Is aware of developments within the NHS and can understand the potential impact on services
• Project/programme management experience
• Experience of budget management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

Darent Valley Hospital

Darenth Wood Road

Dartford

DA2 8DA

https://www.dgt.nhs.uk/working-for-us