Apprentice Business Administrator

To provide a high level of service to clients and support to make sure we are all working efficiently, whilst being the first point of call for any calls and deal with all office administration. Recover debts and resolving disputes for clients by setting up new instructions, assisting with claims, liaising with clients and working as part of team.

Role

  • Answer incoming calls and make outbound calls to both clients and debtors
  • Provide assistance for our file opening procedures, together with inputting the data on our case management system
  • Provide support to colleague in assisting client debts and taking the required steps in ensuring that payments are received
  • General administration tasks including, printing, copying, scanning etc
  • Co-ordinate all office processes and tasks required for the running of the day-to-day business
  • Reviewing and responding to emails, providing the required information, and monitoring the emails in various shared mailboxes and ensuring all tasks have been actioned
  • Production of spreadsheets to enter, edit and organise numerical and other data
  • Undertake legal research and prepare articles and blogs to be posted on the Goldsmith Bowers website and social media profiles
  • Assistance with the management of an online diary system and paper filing systems
  • Be able to competently use Microsoft Word, Excel and Powerpoint software to format and present high-quality documents and presentations
  • Assist in litigious matters including tasks such as redaction, preparation of bundles and filing of documents
  • General office duties

Training

The apprentice will be expected to complete a business administration level 3 whilst working and attend Craven College once a fortnight for training. 

A full-time job may be offered with progression further through the company.

Apprenticeship Standard
Business administrator (level 3)
Training Provider
CRAVEN COLLEGE
Working Week
Monday to Friday, 9am until 5pm.
Expected Duration
18 Months
Positions Available
1
Closing Date
Friday, 31st May 2024
Start Date
Monday, 3rd June 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Initiative

Qualifications

  • English GCSE or equivalent, grade 4 (Essential)
  • Maths GCSE or equivalent, grade 4 (Essential)

About the Employer

GOLDSMITH BOWERS LTD
Goldsmith Bowers is a forward thinking law firm focussed entirely on debt recovery and litigation. We’re small, with big ambitions to offer a highly personalised, customer focussed approach to debt recovery. That won’t make us the cheapest in the market – we’re hoping it will make us the easiest and most pleasant to work with, whether you’re a client or a debtor. And we need good people. People who want to build a career in debt recovery and litigation. People willing to understand the “bigger picture”, to understand the client’s needs and how they want us to interact with their customers in turn. There is no ‘one-size-fits-all’ approach here and to succeed, candidates will need to be able to efficiently handle a fast paced environment and provide administration support to our team of Solicitors and Litigation Assistants. Our team is built on experience from some of the UK’s biggest law firms. Our clients include household names through to growing SMEs and with over 200 new clients joining us in the past 2 years, we are going to need some really good people to come and join us. While Goldsmith Bowers is investing heavily in process automation and IT, we exist to serve those clients who want a more human led approach. A named person that they can speak to, that their debtors can speak to, who understands their brand, their customers, and their approach.
Company
GOLDSMITH BOWERS LTD
Location
10, City Hub 9-11 Peckover Street, Bradford, West Yorkshire, England
Employment Type
Advanced Apprenticeship
Salary
£11,648.00
Posted
Company
GOLDSMITH BOWERS LTD
Location
10, City Hub 9-11 Peckover Street, Bradford, West Yorkshire, England
Employment Type
Advanced Apprenticeship
Salary
£11,648.00
Posted