Freight Forwarding Apprentice - Gateway

Freight Forwarding Activities:

• Operations activities mainly connect to Air and Road freight movement
• Working closely with internal and external customers
• Use of Cargowise operations system
• Invoicing and job costing
• Customs entries
• Assist in all aspects of the operation where / when required
• Focus on customer service
• Regular customer communication and involvement in meetings and business reviews
• Ensuring all reports including internal and customer specific are completed within the deadline
• Resolving queries from customers and suppliers
• Operate within companies QA system
• Any other tasks as directed by their Supervisor or Line Manager
• Admin as required
• Ensure Best Practice models are adopted throughout the department
• All other tasks as requested by management within reasonable scope of the role / department responsibilities or UK Operation

Specific Gateway Department Activities:

• Raise Air Import / Export records and other documentation in relevant company systems 
• Manage the flow of consignments departing and arriving our facility
• Co-ordinate vehicles collecting from and delivering to the airlines
• Co-ordinating requirements linked to securing Airline space and rate negotiation
• Consignment status checks with airline and reporting requirements
• Completing export customs entries
• Costing activities
• Planning aircraft loads

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Ability to work to deadlines
• Enthusiastic

• 5 GCSE’s including Maths and English GCSE or equivalent, grade A*-C/ 4-9 (Essential)