IT Software Support Apprentice

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 3 IT Support Technician, with training in how to:

• Install and configure relevant software and hardware as appropriate for example mobile apps, printers, projectors, scanners and cameras
• Address IT issues by prioritising in response to customer service level agreements
• Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
• Support the rollout of upgrades or new systems or applications

For a full list of programme modules visit: velocity-pt.co.uk

The role offers long-term security and the opportunity to progress into a permanent position.

The company requires a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology.

The company is looking for someone with a positive, highly self-motivating, can-do attitude and who isn’t afraid to ask questions.

One of the country’s leading providers of ERP (Enterprise Resource Planning) production control software for the entire manufacturing sector. With over 25 years’ experience and worldwide presence, they have developed capacity planning software made by manufacturing professionals for manufacturing professionals, across all types of manufacturing industries. They work alongside many software providers and these partnerships help enhance the solutions they provide, ranging from 3D modelling software to CRM and CAD CAM to packages.