Technical Support Engineer - Based in Sutton

Technical Support Engineer - Based in Sutton

£30000-£40000 + Benefits

Leading IT Managed Service Provider are looking for a Technical Support Engineer to join the team and work a wide range of private and public clients across the South-East. This role would suit a Technical Support Engineer with extensive knowledge of the IT market and someone who us currently at 2nd or 3rd line level.

Skills required for The Technical Support Engineer

• 5+ years' experience in Networking and Microsoft packages offering virtual support on servers, workstations, and remote technology.

• Ideally hold some Microsoft qualifications such as (MCP/MCTS/MCSA/MCSE) and be comfortable speaking to clients at all levels offering expert technical guidance in a calm and succinct manner.

• Technical knowledge to include Windows Server (Apply online only), Firewall and Switches, Microsoft 365.

• Full driving license

Key duties

• Maintaining customer Window Servers and being a point of contact for the internal technical escalation process.
• Covering aspects of network support whilst providing guidance to junior members of the team.
• Ensure SLA records are logged correctly and maintained.
• Attend internal and hosted Microsoft training to gain additional accreditations to enhance customer support and experiences.

The Technical Support Engineer will be given a full benefits package and the opportunity to join a rapidly expanding IT consultancy. For more information, please email Nick Lewis with the latest version of your CV.

Commutable Location - Guildford, Woking, Leatherhead, Sutton, Epsom, Kingston upon Thames, Chessington, Surrey.