Data Analyst Apprentice

The apprentice will support the Customer Service Section Manager and Customer Service Graduate primarily with regular reporting and data analysis, with the opportunity to input to the reporting transformation plan. This role will require a team player who will contribute positively and efficiently to the daily operations of customer services.

Role

  • To run regular (daily / weekly) scheduled reports
  • To support the Section Manager and Graduate with the overall reporting improvement plan
  • Create new Salesforce (customer case management platform) reports and dashboards to monitor all customer case related data
  • Purchasing portal administration and budget sheet maintenance
  • Daily back office email inbox management

Training

Level 4 Data Analyst apprenticeship standard, which includes:

  • Level 2 functional skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • You will receive full training and support from the Just IT
  • Training and training location to be confirmed

When individuals complete their apprenticeship, they will have the opportunity to apply for any other NMGB roles if they meet the pre-requisites.

Apprenticeship Standard
Data analyst (level 4)
Training Provider
JUST IT TRAINING LIMITED
Working Week
Monday - Friday, between 9.00am - 5.30pm (exact shifts to be confirmed).
Expected Duration
18 Months
Positions Available
1
Closing Date
Thursday, 13th June 2024
Start Date
Saturday, 13th July 2024

Desired Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Strong numeric communication
  • Microsoft Office Package
  • Tableau knowledge

Qualifications

  • English & Maths GCSE or equivalent, grade 4/C - 9/A* (Essential)

About the Employer

Renault UK Ltd
Our apprenticeship scheme offers an opportunity to join a development program with a real taste of what life is like working in the automotive industry. The programme is designed to develop, train and coach individuals in skills and competencies that will help them build a foundation for their future careers. This scheme will include both on and off-the-job training, combining theoretical and practical skills to prepare you for your future role.
Company
Renault UK Ltd
Location
The Rivers Office Park, Denham Way Maple Cross, Rickmansworth, Hertfordshire, England
Employment Type
Higher Apprenticeship
Salary
£20,000.00
Posted
Company
Renault UK Ltd
Location
The Rivers Office Park, Denham Way Maple Cross, Rickmansworth, Hertfordshire, England
Employment Type
Higher Apprenticeship
Salary
£20,000.00
Posted