Systems Test Analyst and Trainer

Job description

Job responsibilities

Generally

• act as testing and training lead for specific systems and/or subject matters, working closely with appropriate end users to identify the business impact of system changes and to identify any end user training requirements;

Training Specific

• develop and deliver detailed end-user training programmes (classroom, online and one-to-one) for all systems that are currently supported or being implemented;
• manage training delivery for assigned systems and/or subject matters, including development and maintenance of training materials, course schedules, training evaluation and trainer coverage.

Testing specific

• develop a good understanding of the needs and requirements of the end users together with in depth knowledge of the operation and configuration of systems to ensure they support the intended workflows and objectives;
• develop and run test scripts to confirm system reliability and resilience;
• review design/configuration release notes and/or use cases to assess the impact of changes on testing and training materials;
• perform testing of system configuration, upgrades and developments in accordance with the test plan and processes;
• identify testing risks and issues on assigned system configuration, interfaces, releases and projects; log and manage testing issues through defined processes;
• support large groups of end users with testing activities and produce guides where required;
• undertake relevant duties as required in line with the testing cycle;

Person Specification

Qualifications & Training

• Level 3 Award in Education & Training (PTLLS) or equivalent gained through relevant experience
• ISEB or Equivalent Testing Qualification or equivalent gained through
• GCSE C or above (equivalent) Mathematics & English
• Evidence of own continuing professional development

Knowledge

• Specialist knowledge of clinical/non-clinical systems
• Good working knowledge of computer operating systems and software applications including MS Office Applications
• Understand NHS business and clinical processes
• Understanding of NHS Policies and Strategies, including Data Protection and IM&T Security

Skills & Abilities

• - Self-motivated, enthusiastic and organised
• - Good attention to detail
• - Able to remain calm under pressure
• - Excellent communication skills both orally and in writing
• - Ability to build and maintain relationships with good interpersonal skills
• - Experience of stakeholder engagement
• - Excellent analytical and problem solving skills with ability to diagnose and resolve problems
• - Adaptable to change
• - Work to deadlines, often with tight and changing schedules
• - Prioritise, plan and organise own workload effectively

Experience

• Experience in user acceptance testing/testing of software or teaching experience
• Presenting or training to small groups
• Experience of working with or in the NHS
• Experience of working in a project environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

County Hall

Taunton

TA1 4DY

https://www.somersetft.nhs.uk/