Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Summer Browning Associates
a good understanding of priority classifications and SLAs. Experience in supporting EUC and 2nd line teams Experience in incident triage and resolution. Knowledge of Microsoft operating systems and applications, including but not limited to Windows Server 2012, Exchange 2013, Windows 10, Office 365, and general networking technologies. Working knowledge more »
/Contracts and their relationships *Track record of achieving performance & delivery targets *Ability to develop solutions with focus on customer needs *Working use of Microsoft Productivity Tools - Excel, Word, PowerPoint etc *Experience of managing complex stakeholder groups with differing requirements and priorities *Ability to deliver and continually improve high more »
documentation, including incident reports, analysis findings, and recommended mitigation strategies. What you'll bring: Demonstrable experience in Security Operations Centre Demonstrable experience of Managing Microsoft Sentinel and Splunk implementations Knowledge and experience with Mitre Att&ck Frameworku Solid grasp of client-server applications, multi-tier web applications, relational databases more »
a Service Desk environment, with knowledge of Incident and Request Fulfilment processes, priority classifications, and SLAs. Certifications such as Managing Modern Desktops (MD 101), Microsoft Certified: Azure Fundamentals (AZ-900), and Microsoft 365 Certified: Modern Desktop Administrator Associate (MD 100). Experience with 365 Desktop (Intune/EPM more »
Employment Type: Contract
Rate: £240 - £265/day £240 - 265 Per day Outside IR35
Milton Keynes, Buckinghamshire, South East, United Kingdom
Network IT
/7 IT operations centre, who support the wider business with IT issues, working on tickets, incidents and service requests. The environment is predominantly Microsoft focused, supporting issues around the likes of Microsoft 365/Azure and Wintel Servers, but there has also been a recent rollout of … focused environment, delivering results to exceed expectations. Wintel Server support background. Working in a service desk environment on IT Incident, and service request tickets. Microsoft Azure Fundamentals: AZ-900 certified. Managing Modern Desktops: MD-101 Microsoft 365 Certified: MD-100 Microsoft 365/Intune/EPM experience more »
Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs; Experience working in a secure environment Managing Modern Desktops - MD 101 Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 365 Desktop (Intune/EPM) Cloud experience Apple Mobile more »
Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs; * Experience working in a secure environment * Managing Modern Desktops - MD 101 * Microsoft Certified: Azure Fundamentals (AZ-900) * Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 * 365 Desktop (Intune/EPM) Cloud experience * Apple Mobile more »