1 to 6 of 6 Contract Customer Service Jobs in the East Midlands

supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Job description Job responsibilities Main Duties Responsible for providing a Service Desk call logging and first line incident resolution service. Resolving as many incidents as possible at the first point of contact (first-time fix … and working with your team members to increase the level of first-time fixes. Work with the Service Desk Analysts to review past incidents and patterns to inform where additional training, or guidance, is required improve first time fix numbers. Solutions driven, confident and friendly approach when dealing with … end users. Ensuring that you and your team maintain appropriate records of all contacts on the Service Desk, including providing feedback to end users on the progress of their incident on a regular basis through the lifecycle of the call. Maintain agreed service standards on the timeliness and more »

rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited … Installation of authorised software to end user devices. Hardware and user onboarding, off-boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a … team. Excellent communication, customer service and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to more »

of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »

be your perfect job! We are proud to be the UK's most helpful recruitment technology company, so you should love providing a good service to customers and helping people. Sound good? Then apply today more »

be your perfect job! We are proud to be the UK's most helpful recruitment technology company, so you should love providing a good service to customers and helping people. Sound good? Then apply today more »

Knowledge articles to ensure that they are fit for purpose i.e. are they relevant & up to date Put in place and document a good customer service practise that is measurable. Support and have best in service mindset Help drive and understand the Win11 BAU support requirements during more »