Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
with cross-functional teams to understand business requirements and design robust integration solutions Develop strategies for integrating voice calls from Amazon Connect with various back-office systems Configure Amazon Connect contact flows, queues, and routing profiles to optimise call handling Customise Amazon Connect using AWS Lambda functions, ensuring … and escalation mechanisms Integrate Amazon Connect with telephony services, ensuring high call quality and reliability Establish real-time data synchronisation between Amazon Connect and back-office databases. Ensure accurate and timely updates to customer records, case details, and other relevant information Implement error handling mechanisms to address call more »
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
employment. The post is to support 2nd/3rd Line IT support to all corporate computer systems and associated Infrastructure, including VMware, Netapp, Microsoft, Office 365 and Citrix technologies. This role will offer hybrid working but a weekly onsite presence is expected. To be considered for the role you … and/or project related computing experience ** Server technologies such as Active Directory, SQL, Exchange & backup technologies, Windows operating systems ** Cloud Technologies such as Office 365 and Azure ** Substantial experience in delivery of backoffice infrastructure support to users in a distributed environment ** Management and direction of more »
Middlesbrough, North Yorkshire, North East, United Kingdom
Source Talent Limited
paid @ 1.5 x appropriate hourly rate. Job specification EPOS equipment Installation. Network Installation or configuration. Fault diagnosis, repair and maintenance of EPOS and peripherals, BackOffice PC, Servers, routers and network equipment. Understanding of IP addresses and basic networking concepts. Familiarity with SQL and Microsoft products advantageous but … we try to acknowledge all applications, however unfortunately due to the high volumes expected this is not always possible. If you haven't heard back from us within 7 days, please accept that you have been unsuccessful on this occasion. Source Talent is a specialist recruiter in the Engineering more »
this role and engineers must be confident in fault finding. About you: Experience of Retail IT installations/upgrades. Ideal experience: EPOS IT/Backoffice equipment Data Cabling Have experience of breakfix/fault finding. Hold a Full UK driving licence. Be flexible in terms of working more »