Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role … handles calls that have been sent through to the Service Desk, which is the central point of contact for all IT/FM related incidents and service requests. The Service Desk Analyst is responsible for reviewing the incidents and requests. Incidents and requests can be resolved by … the Service Desk Analyst, however in most circumstances, these will need to be passed onto the ICT Desktop Support Team. The Service Desk Team work in a dynamic, fast-paced environment which provides services to staff over the phone, through e-mail, with remote tools, and in person more »
is an exciting opportunity for an experienced school Receptionist/Business Administrator to work closely with the School Business Manager supporting in adhoc administration, customerservice and reception duties, as well as data management and financial administration. Receptionist/Business Administration Job Summary: 1 year FTC Term time … Receptionist/Business Administration Requirements: Similar experience working in schools/public sector long term Interest in SEND Excellent written and verbal communication skills Customerservice experience A high level competency with Microsoft Office applications is also required (Excel, Word, PowerPoint etc). Good with numbers/experience more »
Location: Camden, London Contract: 2 months Pay Rate: £23/hr Role Summary: . This position entails providing technical support, problem resolution, and service request operations to ensure the smooth functioning of IT services in schools in Camden. The ideal candidate will have a strong customerservice … including system software installation and maintenance, network support, information security controls, and web solutions. Key Responsibilities: Routinely attend school and council sites to fulfill customer requests promptly. Provide technical support (second line support) for the installation and maintenance of system software, including operating systems and office automation products. Strive … networks, servers, information integration, and web solutions. Deliver technical services remotely or on-site while ensuring the integrity of changes and the protection of customer data. Manage customer relationships by liaising with Head Teachers, Heads of traded services, and ICT coordinators. Maintain change control documentation accurately. Take ownership more »
Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 per hour. (umbrella) Standby hourly … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »
Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 per hour. (umbrella) Standby hourly … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »
and technical processes Update the internal knowledge base with both technical guides for colleagues, and system usage procedures to aid internal staff. Provide excellent customerservice and support for internal staff via email, Teams or face-to-face Work collaboratively with both internal teams and 3rd party support … across multiple platform roles, including Active Directory, Group Policy management, Remote Desktop Services Desirable knowledge, or willingness to learn: Experience with implementing/updating Service Desk environments, ideally Jira, ensuring the ticketing system is maintained and kept fit for purpose. Experience with implementing/updating end-user Remote Access more »
Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Location: Wimbledon and surrounding areas Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »
Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Location: S/SW London KT, SM, CR, TW Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »
We are recruiting for an SC Cleared IT Engineer for our client based in East London on contract who are a global IT Service Provider. Windows 7,10 and 11 Experience required. SC Clearance required - only apply if you hold valid, current SC. Ability to quickly learn and support … and desktops. To perform moves and changes and set up workstations. Mac skill desirable. Able to work in a Tech Bar environment so Excellent customerservice required. This is an umbrella contract, the role is Inside IR35 more »
Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods. Knowledge of marketing techniques, market analysis and analytics, and customerservice standards in the United States and United Kingdom; knowledge of trends in EOL and EV audience engagement; understanding of communications in the … of changes in the political, economic, and social spheres on target audiences, and adjust operations and programming accordingly. Communication Interpersonal Skills: Must have excellent customer relations, interpersonal, and cross cultural communication skills, and be able to engage key figures critical to shaping local public opinion. Must have excellent written more »
month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong CustomerService skills. DBS check is required. If you are interested in this role and would like to understand more then please click apply. more »
extend. This is a fully remote position. Key skills Office 365 Exchange Windows Operating Systems Active Directory Must have experience with Autotask ticketing Strong CustomerService skills. If you are interested in this role and would like to understand more then please click apply. more »
CSS Experience in DevOps practices/CI/CD pipelines. Experience deploying onto cloud (GCP/AWS/Azure) Knowledge of RxJS Worked in customer focused environment - ecommerce/basket led environment Handled high-traffic sites Demonstrated involvement in tech communities with personal or work-related projects on GitHub … product suite. Collaborate with a diverse team of business partners, engineers, data scientists, and UX designers to migrate services to a GCP platform, enhance customerservice platforms, and contribute to direct sales initiatives. Key Projects will include migration to GCP platform, enhancements in customer login process and more »
years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/CustomerService experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »
IR35 - London - 2 days a week hybrid Looking for a RPA Developer with great communication skills and have a real drive for delivering excellent customer service. We have a great new contract we would like to discuss with you. Please note this role has been deemed outside IR35 and more »
City of London, London, United Kingdom Hybrid / WFH Options
Invitise
proven skills working with the following - Enterprise applications Supporting & Configuring Revs and Bens systems (ideally Civica OPENRevenues) Local government experience with Housing, Children Services, Customer Services System analysis and design DevOps ITIL Change Management Governance Interested? Please apply below Application Support Analyst, Application Analyst, DevOps, Support, ITIL, Bens, Revs more »
PM German time) About the Role: On behalf of our client, we are urgently seeking four highly motivated and fluent German-speaking Hotline Merchant Service Specialists to support a prestigious project. This short-term role is based in the London office of a leading global fintech company and requires … Fluent in German and English. * Strong problem resolution skills and ability to quickly learn and apply knowledge from training materials. * Experience in B2B client service is highly preferred. * Ability to logically determine key stakeholders in merchant issues and effectively follow up. * Prior experience in the payment industry is a … plus. * Excellent customer recovery skills. What We Offer: * Competitive hourly salary. * A dynamic and collaborative work environment. * Opportunity to work with a leading company in the fintech industry on a high-profile project. This is a fantastic opportunity for individuals with strong language skills and a passion for customermore »
North London, London, United Kingdom Hybrid / WFH Options
Clarion Housing
digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion. To succeed in this role, your experience in a customerservice environment, particularly with individuals facing multiple barriers to employment and online access, will be invaluable. Effective communication skills will be key as more »
the ability to navigate digital learning platforms such as LMS or LXP. You will have a flexible and adaptable approach to your work, good customerservice skills, strong multi-tasking skills, and the ability to handle situations quickly and effectively. You will also be a creative thinker who more »
GSTT) and St George's Hospital Foundation Trust. With our partner laboratories, the GLH for the South East England region provides a comprehensive genomics service for a population of 8.4 million and is responsible for delivering genomic testing and reporting across the geography. Applications are invited from committed individuals. … of patient information in the LIMS to ensure efficient pathway progress. Duty scientist email account monitoring Respond in an accurate and timely manner to service queries (for example from service users, external laboratories, and SEGLH staff). Escalate queries to a Clinical Scientist where required. Coordination of testing … London Eye and The Shard! Person Specification Qualifications Essential Good all round education to GCSE standard including English Desirable A levels or equivalent qualifications Customer services qualification/training Experience Essential Previous office experience Significant proven experience of delivering to high standards in a fast-paced high volume customermore »
completion. Ability to handle complex cases and work with VIP clients. Listening actively to the client needs to ensure these are met and anticipating customer needs where possible, offering pro-active advice. Remaining up-dated on industry events/circumstances that may be relevant to the client Communicating regularly … with clients to build a warm relationship whilst focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations The Person: * Previous experience of global corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion, and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »
Camden, London, Camden Town, United Kingdom Hybrid / WFH Options
AKTON Resourcing Ltd
are seeking two highly skilled Senior Application Analysts to join a local authority in Camden. These roles are crucial to their commitment to enhancing service delivery and operational efficiency. You will be working on either our Mosaic system or Civica OPENRevenues system, contributing to the full application lifecycle from … applications environment with a focus on supporting and configuring Revs and Bens systems (ideally Civica OPENRevenues). Preferably experienced in Local Government environments, understanding service areas such as Customer Services, Housing, and Children Services. Proficient in system analysis and design, capable of offering recommendations and solutions to enhance … service delivery. Familiarity with Dev/Ops and ITIL-aligned environments, including a strong grasp of change management and governance. Position 2: Senior Application Analyst - Mosaic Job Responsibilities: Support and develop Mosaic systems to enhance functionality and performance. Work closely with key business areas to understand evolving requirements and more »
Camden, London, Camden Town, United Kingdom Hybrid / WFH Options
Novax Recruitment Ltd
Revs and Bens systems (ideally Civica OPENRevenues or Mosaic) Ideally experience of working within a Local Government environment with a strong understanding of different service areas including Customer Services, Housing and Children Services Experience of working within system analysis and design with proven experience of providing recommendations and more »
soon as possible and ensure national targets are met. The post holder is responsible for providing a high standard of professional and patient focused service to a range of Trust-wide specialities and will support the function on a day-to day operational basis. Main duties of the job … all times, able to multi-task as well as being able to work under pressure. Candidates must be flexible to the needs of the service, attend meetings as and when necessary and have excellent communication skills. This is an opportunity join a great team and environment where you are … Women's Services. Job description Job responsibilities The duties and responsibilities listed below are representative of theAdmissions Officer role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative and managerial duties and responsibilities commensurate with more »