1 to 3 of 3 Contract Incident Management Jobs in London

central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues. Essential Skills ITIL (must-have) Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in) ServiceNow (for incident management) Azure Virtual Desktop (AVD) Microsoft Dynamics … We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi-tasking skills. Logical thinking, reliability, and determination. Experience in delivering high-quality customer service and collaborating in a small team. How to more »

Experience in schools-based IT support. Proficient in understanding IT/IS infrastructure, operating systems, configurations, and IT applications and service processes. Familiarity with incident management tools. Awareness of service level agreements (SLAs), operational level agreements (OLAs), and underpinning contracts. Knowledge of risk management, business impact analysis more »

high service availability, able to define, implement and improve business performance SLOs. Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (Root Cause Analysis) Maintain existing compliance and governance standards established in the business Key Experience: Deep understanding of Google Cloud (GCP more »