Mentor operations engineers and manage knowledge transfer from discovery into business-as-usual operations. Competencies: Technical background in Java, AWS and Kubernetes Customer Engagement management. Strong leadership and coordination skills across technical and non-technical stakeholders. Excellent analytical and diagnostic abilities, with a structured approach to discovery and documentation. Skilled in documenting processes, monitoring metrics, and reporting on operational … health. Excellent communication and documentationskills for effective knowledge capture and handover. Excellent communication skills, particularly in high-pressure incident management situations. Ability to operate in both deep technical detail and higher-level architectural/system view. Analytical and detail-oriented, with a continuous improvement mindset. Incident Management, Resilient under pressure and effective at prioritising competing demands. … Experiences: Ability to prioritise effectively in a complex, multi-system environment. Technical skills in Java, AWS and Kubernetes Current and active SC Clearance Proven track record in managing/supporting enterprise-scale services. Experience of working in a multivendor environment, where co-ordination, triage and joint working is essential for operational activities. Familiarity with ITIL-aligned service management . More ❯
Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Venn Group
Providing technical support to end users via Service Desk software• Managing incidents, service requests, and infrastructure works• Supporting ICT projects and contributing to service improvements• Maintaining ICT assets and documentation• Ensuring high standards of customer service and technical delivery• Collaborating with third-party suppliers and internal teams• Upholding security standards and ICT policies Requirements: • Proven experience in 1st and … Active Directory, Exchange, SCCM, etc.)• Familiarity with ITIL service management principles and Service Desk tools• Experience supporting desktop/mobile environments and conducting fault resolution• Excellent communication and documentationskills• Ability to work under pressure and manage multiple priorities• Desirable: Local government ICT experience and knowledge of project management methodologies If this is a role you can support More ❯
Glossop, Derbyshire, East Midlands, United Kingdom
IO Associates
standards are achieved. Analyse system test results, identify deviations, and propose corrective actions. Support the continuous improvement of IV&V processes and system implementation. Ensure all testing, analysis, and documentation align with NATO standards and procedures. What We're Looking For Bachelor's degree in Engineering, Computer Science, or a related field . Proven experience in validation and verification … V&V) activities, ideally in a systems or software engineering environment. Strong analytical, problem-solving, and documentation skills. Excellent communication and collaboration abilities. Experience with AirC2 systems , defence, or aerospace environments is highly desirable. Familiarity with the software development lifecycle (SDLC) and related testing frameworks. Certifications in validation, verification, or quality assurance are a plus. Must hold (or be More ❯
working with third-party vendors and coordinating internal technical teams. Knowledge of Windows Server environments, file share migrations, and decommissioning legacy systems. Confident communicator with strong stakeholder management and documentation skills. If you have the skills we are looking for and would like to know more about the opportunity, send your cv At Gleeson Recruitment Group, we embrace More ❯