1 to 18 of 18 Contract Customer Service Jobs in the North of England

member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships. Main duties of the job Dealing with routine enquiries in a pleasant and … general office supply levels are monitored. Preparation of the orders and receiving of goods/services in order to maintain efficient running of the service About us Optimise Healthcare Group are a privately run psychiatric clinic based in Warrington. We are a small team and work with a wide … member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships. The job description is an outline of the tasks, responsibilities and outcomes required more »

To support this shift in commissioning arrangements, the PROSPECT Lead Provider Collaborative commissioning team is seeking an individual who will lead our engagement with service users to ensure that their views and experiences are listened to and feed into the team's wider work and decision making. Shortlisting planned … for 31 May. Interviews planned for 12 June. Main duties of the job The postholder will identify opportunities to enable service users, carers and members to be listened to and responded to as well as developing partnerships to plan, review and design service changes and improvements. This will … well as leading on regional workstreams. The role will also lead and build on the innovative approach to engaging, supporting and developing patients/service users and carer active involvement with the development of secure services. Thisincludes further development of Lived Experience roles and Experts by Experience engagement. The more »

About the role We have an exciting opportunity for an HR Systems Coordinator to join our HR Service Improvement Team on a 12-month Fixed Term contract. This newly created role will report into the HR Service Improvement Specialist and provide triage and support to our HR Service … Systems Coordinator you will act as the first point of contact for colleagues requiring guidance or support with Oracle HR system queries. Delivering a customer focused, proactive HR service on a full range of HR system issues, escalating and delegating queries as appropriate. Key responsibilities will include : * Working … HR Operations Team. * Supporting with report management, data compliance and content sharing via the Oracle platform. What we're looking for We're a customer-focused organisation so we know that how we do things is just as important as what we do. You'll not only be an more »

At Adaptable Recruitment we have a fantastic opportunity for a Customer Services Administrator - Telephony to join a fast growing company in the Liverpool area Salary: £23788 - to increase after probabtion 6 months FTC - with potential to go permanent Fully office based: discussion over hybrid working after training Working hours … hours Reporting into: Team Leader Main Responsibilities to include: To maintain a high standard of customer service through efficient and courteous handling of incoming telephone calls and processing claims in an accurate and timely manner Answer and handle incoming telephone calls in a professional, courteous & timely manner Respond … to and resolve customer queries received by email Respond to telephone queries by checking details on the company system Issue claim forms, membership applications and other information to. customers as requested Update the system with changes to membership details by telephone, email or paperless change requests Process claims forms more »

is an exciting opportunity for an experienced school Receptionist/Business Administrator to work closely with the School Business Manager supporting in adhoc administration, customer service and reception duties, as well as data management and financial administration. Receptionist/Business Administration Job Summary: 1 year FTC Term time … Receptionist/Business Administration Requirements: Similar experience working in schools/public sector long term Interest in SEND Excellent written and verbal communication skills Customer service experience A high level competency with Microsoft Office applications is also required (Excel, Word, PowerPoint etc). Good with numbers/experience more »

an open, collaborative and respectful environment. How will you CONTRIBUTE and GROW? Are you solution oriented with a passion for IT and delivering exceptional customer service? Do you want to be a part of a small business technology team in a multinational company? The Primary Applications Business Partner … MATCH? Ability to explain complex ideas to those with limited IT and systems knowledge Verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Troubleshooting, analysing and solving problems Demonstrates responsibility and accountability to achieve objectives Shares information readily with colleagues and more »

Field Service Engineer (EPOS Systems/Electrical Point Of Sale) Location: Manchester area Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 per hour. … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »

be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

Monitoring IT stock records and maintaining an organised stock area Acting as a first line support for emails, tickets and phone calls to the Service Desk Managing administrative duties for your own work and for the IT Team What Youll Bring: An interest in IT such as gaming, hardware … with the ability to build good working relationships easily The ability to multi-task and react to different priorities A desire to deliver excellent customer service for each call, email or ticket that is raised About you: Due to the nature of sites on which we operate, the more »

Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Location: Manchester and surrounding areas Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »

Coordinator to join our Driver Risk Management (DRM) team for a 12-month contract. Help us maintain our commitment to excellence in training and customer service. Role Overview: As a new Training Compliance Coordinator, you will work closely with the Driver Hire Approved Trainers and sub-contractors to ensure … seamless organization of training courses and complete customer satisfaction. This role is perfect for those who thrive in a fast-paced, ever-changing environment. Some of the tasks in the Training Compliance Coordinator role will be: Managing inbound email requests for course bookings Effective daily management of course processing … Updating and maintaining accurate training matrix Organising courses venues and training dates Serving as the go-to person for customer queries Providing administrative support for the DRM team What do you need to be successful? To thrive in the Training Compliance Coordinator role, youll need: Ability to quickly build more »

colleagues across the organisation to deliver digital campaigns across a variety of channels. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … share messages and content. Working with the relevant Media and Campaigns Officers to ensure a digital presence is an integral part of campaigns and service-specific communications. Evaluating the success of the NHSBSAs digital communications channels, and make recommendations and implement solutions for improvement to bring about a better … using social media and other digital and online platforms. Working closely with staff in the Contact Centre who manage social media channels as a customer service channel to agree an approach to responses and ensure tone and messaging reflects the NHSBSAs narrative. Working with the Senior Digital and more »

years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/Customer Service experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »

you are interested in the role and what we have to offer. Main duties of the job This positionis an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providingan effective and efficient administrative servicefor NHS patients … responsibilities Are you looking for an administrative role that will really make a difference to lives? This position is an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providing an effective and efficient administrative service … professionals and ICB contacts. The role is varied and covers a range of administrative responsibilities that support the day to day operations of the service, as well as contributing to its ongoing development. At Vita Health Group we appreciate the part ALL our team play in helping people get more »

project is anticipated to last beyond 2 years giving ample confidence in your next contract tenure. Consideration will be given for impeccable and outstanding customer service as you will inevitably engage with residents frequently. Key Responsibilities: • Manage the operational activities, ensuring they are delivered to the highest standard more »

documentation is correctly maintained in Oracle, UCM, Salesforce & Shared access platforms. Using best practices and knowledge of internal or external business issues to improve customer services. Producing the financial reports and project performance reports, including managing financial performance through Oracle. Managing production of Contractual Quality and Health & Safety documentation. more »

IM&T) department. Ideally an individual who has a passion for the role that technology can play to make a purposeful difference to our service users and staff. In this advert, we are seeking a Business Support Administrator to join our innovative team. The successful candidate will play a … people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. The will be an element of remote/homeworking on a rota basis inline with supporting the overall April House Services Staff benefits … administrative support for strategic projects, ad hoc events and other IM&T processes To be responsible for receiving visitors to the IM&T offices. Service/policy development To implement and adhere to IM&T departmental policies and procedures. To be involved in the development of departmental procedures as more »

Trust. Working closely with the ICT Focus Groups, staff you should understand the key role of team working and its part in delivering successful customer service. Knowledge/experience of supporting existing NHS information systems on a range of platforms will be an advantage. Applicants will require a Full … reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We recruit for values and "Together we are North Tees & Hartlepool" Job description Job responsibilities To maintain all systems in a state where … installation, support and maintenance of ICT provided devices, their associated software applications and their peripheral equipment To provide a 1st & 2nd line fault fix service for ICT software and hardware using SMS remote control software and as a roaming field engineer. Person Specification Experience Essential Competent in Microsoft Windows more »