Desktop Support Engineer - SC Cleared - Inside IR35
- Hiring Organisation
- Hamilton Barnes
- Location
- Bridgwater, Somerset, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 200 Annual
will work closely with end users, Service Desk teams, infrastructure teams and third-party suppliers to diagnose and resolve hardware, software, network and Microsoft 365-related issues. This is a hands-on, site-based role requiring strong troubleshooting skills, excellent customer service and the ability to manage … Windows 11 environments. Manage incidents and service requests in line with agreed service levels. Monitor and manage incoming support requests through phone, email and Microsoft Teams. Record, update and maintain accurate incident and service-request tickets. Build, configure and deploy laptops and desktop computers using approved standard images. Support ...