1 to 3 of 3 Contract Performance Management Jobs in the South East

in line with the needs of the division and feed into AGGP. To ensure Graduates are managed with on-going liaison in regard to performance, development, career and succession planning. To liaise with AGGP to continually develop and improve the Graduate induction, communication and training programmes. Responsible for the … key stakeholders to expand the apprenticeship focus and its future in the company. To investigate future apprenticeship programmes. To support Apprentice Managers in their management of the Technical Apprenticeships (Level 4) across sites. Ensuring development needs (educational and behavioural) are met or surpass programme requirements. Performance Management … of standardisation meetings with 3rd parties to ensure all Quality Control measures are in place. Regular operational reviews with educational partners to ensure participant performance meets course requirements, and that the service delivery level and course content meets the agreed business needs. Degree Apprentices Define Managers support needed for more »

working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In addition, this role will assist with Performance Coaching and will support the team leaders in gathering evidence on poor performance and working with individuals to improve their performance. Identifying outstanding performance and motivating employees through recognition programmes. Building strategies for achieving goals, building strong teams, be the custodian of the performance metrics (KPIs … including Service Levels, Backlog management, Productivity Analysis, Capacity Planning, and performance management). Hybrid role. Full spec' available. more »

IT Infrastrucutre Operations Performance Manager - ITIL - OSS/BSS/CRM - 6 month contract Reading (2 days/week in office) Role: Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are … typical planning horizon is variable and aligned by Service reporting that can be adhoc, weekly, monthly, quarterly. * Accountable for the day to day operational management of our various service providers, through operational governance, escalation, and management of Service Levels. * Accountable for driving improvements to the operational environment by … the partners. Essential Skills: Toolsets for data driven operations - i.e. writing reports/dashboards using the below tech stack. = Dynatrace, Helix, Splunk etc People management experience - managing a diverse team Knowing the IT estate/strong IT architecture - knowledge of OSS/BSS/CRM/ORM which supports more »