and third parties as needed *Responsible for supporting systems including (but not limited to) Active Directory , Office 365 Management, Office 365 applications including teams , Windows 10/11, Zoom , Crowdstrike , OKTA and SSO , G-Suite *Responsible for supporting multiple platforms and equipment types including desktops, laptops, Chromebooks, Chromeboxes, printers … limited to): Office 365 Administration Office 365 Applications Active Directory SSO Knowledge OKTA Crowdstrike Zoom Video Conferencing facilities Workplace by Facebook Hardware Suppor t Windows 10 laptop/Desktop ChromeOS devices Mobile phones Excellent customer service skills Excellent telephone manner Working within agreed timelines and SLA's Owning and more »
the following: - Experience of using Active Directory to manage users, groups, and computers Experience of using Zenworks Control centre Diagnosing and resolving issues with Windows 10 Supporting Apple Devices. The post holder will need to be able to liaise with all levels of staff throughout the Trust and must … disposal of redundant equipment according to WEEE regulations Delivery, configuration and upgrading IT equipment including networking equipment Configuration of equipment with relevant Operating System (Windows XP, 7 and 10) Loading and setting up of application software as required, ensuring equipment is security marked and that Asset and Serial numbers … Experience of building and distributing packaged software Experience of using Vcentre/Virtual Server environment Experience Essential Providing support for Apple Devices Support for Windows 10 and 11 Desirable Experience of supporting staff on NHSMail Experience of supporting staff on O365 Products Disclosure and Barring Service Check This post more »
Croydon, Surrey, South East, United Kingdom Hybrid / WFH Options
ccha
who is enthusiastic and willing to learn. The role requires problem-solving skills, a hands-on approach and a can-do attitude. Proficiency in Windows operating systems (Windows 10/11) Strong troubleshooting skills to resolve issues raised by end users. Desirable requirements: If you're interested, please more »
