Devices (MMD) Build - Refurbishment, OS Installation, Application installation via Intune/SCCM, Active Directory Management. * Providing support for Desktop/Laptop in MMD infrastructure * CMDBManagement * Providing Desktop Support and addressing tickets for WIN-10 Deployment related issues and requests. * Hand hold customer in installation of any applications, 1st Level more »
East Kilbride, Lanarkshire, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Public Sector Resourcing
Software Asset Manager - Inside IR35 Contract Term: 12 months Contracting Authority: The Foreign, Commonwealth & Development Office Location: Hybrid - East Kilbride, Glasgow The Foreign & Commonwealth Office (FCO) and the Department for International Development (DfID) merged on 1 September 2020 to form more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Venesky-Brown Recruitment Ltd
Venesky-Browns client, a public sector organisation in Cardiff, is currently looking to recruit a Senior Service Desk Analyst for an initial 6 month contract with potential to extend on a rate of £131/day Inside IR35. This role more »
Designer will be tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design … Ability to employ service data models, and application within both IT and business services. Service user experience design, self-service design, driving self-service (CMDB & auto-discovery ) Knowledge of service management platform technologies, and how service management platforms enable service experience and realisation of efficiencies Experience of service transformation including more »
service improvement, and new requirements. Create design specifications based on out-of-the-box functionality and user needs. Expertise in Application Development, ITOM Architecture, CMDB, CSDM, ITSM, Integration's. Implement ServiceNow Discovery and CMDB modules. Demonstrate a high level of technical and professional skill or knowledge in ServiceNow modules. Financial more »
