1 to 25 of 126 Contract Customer Service Jobs in the UK

content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »

developer community which are based across various sites in UK. You will be using best practices to ensure you provide a quality support and service for the systems and hardware that we supply to our users. Role Responsibilities: * Provide second line IT support to the ser community, for example … including raising requisitions and liaising with core suppliers and Commercial colleagues. * Maintain positive working relationships with various related teams. Skills/Experience: Essential: * Strong customer service background *IT technical knowledge or previous IT Support experience * Have a strong interest in new and existing technologies such as the cloud more »

Directors of Resident Management Company as we focus on properties where Leaseholders/Homeowners are in control of their developments. Responsibilities Include: Preparation of service charge budgets. Quarterly reviews and utilising methods to maintain budgetary control for service charges Work with accounts team to ensure service charge … Safety Regulations. Regular site visits to each property. Maintaining accurate and up-to-date records of all properties and Leaseholders/Homeowners. Providing excellent customer service. Comply with industry best standards. Key requirements: An understanding of and track record of block management is highly desirable. Must be a self more »

years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/Customer Service experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »

to take on additional responsibilities and progress in your career. Essential Candidate Requirements The Technical Support Engineer will have experience in technical support, field service, or engineering roles working with safety products or in industrial automation. Proficiency in troubleshooting and resolving technical issues. Knowledge of industrial safety systems, programmable … PLCs), human-machine interfaces (HMIs), and related automation technologies would be useful. Hands on experience preferred. A good communicator, verbally and in writing as customer service is a key part of the role. Ability to work collaboratively within a team and with cross-functional departments (e.g., Design, Quality … live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and more »

of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »

youll be doing: As part of a small administrative team, you will be the first contact for clients and engineers. You will support the Service and Maintenance department in delivering exceptional service to our clients. Your day will include: Answering the phones and dealing with queries Planning jobs … in a busy, reactive working environment. Good computer skills, specifically Microsoft applications. Experience in using databases would be an advantage Ability to deliver excellent Customer service. Able to prioritise and react to changing customer needs in a calm and effective manner. What we offer: A competitive salary, commensurate … hear from you! You may have experience of the following: Office Administrator, Operations Administrator, Administrator, Office Assistant, Administrative Assistant, Business Administrator, Admin Assistant, Building Service Administrator, Contract Administrator, etc. Delivering an outstanding customer experience every day, by creating a great place to work. As a widely respected organisation more »

completion. Ability to handle complex cases and work with VIP clients. Listening actively to the client needs to ensure these are met and anticipating customer needs where possible, offering pro-active advice. Remaining up-dated on industry events/circumstances that may be relevant to the client Communicating regularly … with clients to build a warm relationship whilst focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations The Person: * Previous experience of global corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion, and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »

Job title: Tenancy Officer - Overall Purpose of Job To provide a high quality, customer focused tenancy management service predominantly within a specified geographical area, ensuring efficient and effective management of the Companys housing stock. Driving Licence is essential for this role 12 month position £22, 413.69 p.a. Mon … leave Health Scheme Pension Training and development Main Responsibilities Deal with all tenancy and estate management issues that form part of Ongos tenancy management service such as starter tenancy visits and permission requests. To deal with all aspects nuisance, neighbour disputes and anti-social behaviour and enforce conditions of … Develop and maintain consultation and participation with residents, including representing Ongo Homes at formal and informal resident meetings or as part of estate or service improvements work. Represent Ongo Homes at multi agency meetings relating to tenancy or estate management issues. Highlight emerging issues within communities and on estates more »

working hours can be flexible. Job Description This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other areas … HR or Payroll - Excellent organisational skills and attention to detail and ability to work to deadlines - Competent IT and Excel skills - Excellent interpersonal and customer service skills Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the more »

firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco Bank to support contingent recruitment hiring. On behalf of Tesco Bank, AMS are now looking for a PMO Financial Analyst based … products designed specifically to meet the needs of Tesco customers. They believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, they are offering something they believe every bank should. Job description - the role Key responsibilities: Develop accurate financial forecasts … regular reports on financial performance, highlighting key metrics and presenting findings to stakeholders. Work closely with teams across various workstreams (Tech, Finance, TSA, Data, Customer Service) to achieve program objectives. Support general governance activities related to the separation program, ensuring compliance with policies and procedures. Assist with task more »

Would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as Very Good in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting 12 month … run Reviewing & amending pricing for customers where required Ensuring central spreadsheets & databases are maintained correctly for ongoing effectiveness and accuracy Checking billed data against customer orders & manually bill non-automated billed services Dealing with customer billing enquiries and closing accounts Liaising with other depts to ensure and improve … received & raising supplier claims Working with your line manager to improve on mistakes, identify ways to improve processes and drive forward efficiencies Provide Sensitive Customer Point of Contact Crown Commercial Reporting Complex Billing queries Salary c£40k DOE 25 Days Holiday + 8 Bank Holidays Hybrid opportunity (3 days more »

The Systems and Connectivity Retrofit Solutions team within the customer services domain provides integrated and innovative Retrofit Solutions to our customers for a safe and sustainable fleet. One of the team's missions is to provide a service for airlines to modify/upgrade the in-service … of maintenance and retrofit engineering in aerospace, Systems Engineering has the responsibility to create the technical information for the production of the instruction dossiers ('Service Bulletins') to implement improvement and upgrade modification. In the UK a significant proportion of the focus is on, but not limited to, Landing Gear … Systems and Wing Structure for A320 family, A330 family, A350XWB. Systems Engineering is an exciting domain of Customer Services to work for in a number of ways: We are a key interface and the closest area to the Design Office in Customer Services, whilst having the airline customers more »

the ability to navigate digital learning platforms such as LMS or LXP. You will have a flexible and adaptable approach to your work, good customer service skills, strong multi-tasking skills, and the ability to handle situations quickly and effectively. You will also be a creative thinker who more »

operations in UK, Germany and the USA. We are now looking for highly qualified, experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story. Team Administrator/Coordinator - About the Role … MSDS, stability data, equivalency statements) Working directly with clients and suppliers as required via email and telephone discussions Arranging weekly/monthly/quarterly customer conference calls and face to face meetings Team Coordinator - Skills & Experience: Educated to A level standard or higher (or equivalent) 2 - 3 years proven … to continually progress and excel and deliver on our promises to our clients. BAP Pharma - Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No more »

years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/Customer Service experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »

previous aviation/airport experience for this role Outside IR35 Hybrid Working ECS Resource Group are currently working in partnership with a Global Managed Service provider, assisting them with the search for a Project Manager on a contract basis. The ideal candidate will oversee and manage all enabling works … safe and efficient rerouting of people and services during a construction phase. This includes the establishment of temporary routes to immigration, temporary skylinks, and service diversions to facilitate uninterrupted operations. Skills: Experience of all Project Management controls, including; initiation, change management, risk management, Project plans and the principles and … practicalities of running projects Prince 2 Certification Excellent customer service skills Strong communication & presentation skills Aviation/Airport background (Essential) Further details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »

Fixed Term Contract until 31st October 2025 Our Customer Experience directorate are now seeking a Housing Services Development Lead someone to facilitate the development and implementation of improved systems to provide a higher quality customer experience. You will ensure critical business learning from customer feedback is embedded … close partnership with Stonewaters project teams to deliver transformative change. So if you would like to contribute to our ambition to deliver a modern customer service offering that embeds innovative technologies and operating principles, then we would be delighted to hear from you! The ideal candidate will: Be … passionate about delivering a high level of customer service and learning innovative technologies and solutions. Have experience of service improvement and working in collaboration with others. Be able to deliver feedback and empower colleagues using a range of methods. Have good planning and organizational skills. Be a more »

confined spaces that include property lofts and outside spaces. ?Experience of working in residential and communal properties. ?A clear and polite communicator with exemplary customer service skills. ?Clean transferable DBS check (if the successful candidate is not in current possession of this, Delta Communications can arrange for a more »

alongside two Application Support Specialists working on the Business World IT application and reporting to the Business World Product Manager. You will ensure that customer issues and requests are dealt with in an effective and efficient manner. You will need to pro-actively monitor, review and complete tickets to … ensure that they are responded to promptly whilst providing the highest level of customer service. You will provide assistance, support, advice and guidance to customers and third parties. This post is a great opportunity to learn new skills and progress in knowledge of IT, HR and Finance. As a … will take ownership and effectively progress all support calls to a successful conclusion at the earliest opportunity. You will need to cultivate relationships with Service users, the Product team and perform ad-hoc duties as requested by your Line Manager. You will use empathy to satisfy customer demands. more »

a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

team, a leading player in the FMCG industry. They are committed to excellence, driven by their passion for delivering high-quality products and exceptional service to their customers worldwide. They are seeking a highly skilled and experienced Programme Manager to lead the delivery of a consolidated ERP system. This more »

concerned. Demonstrating a pro-active approach to candidate marketing, due care paid to client's requirements when specking candidates out and skill matching. Excellent customer service via telephone and within all e-mail and SMS communications Liaise with the network to gain a good understanding of the client more »