Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
for an experienced IT Service Desk/Helpdesk Manager seeking a role that will contribute to real change in the community. The Service Desk Manager is responsible for leading and managing the ICT Service Desk team, ensuring delivery of high-quality support services and customer satisfaction. The role oversees incident and request handling, drives service improvements, and maintains documentation, policies … and procedures. The manager will also support service transition, financial planning, and liaise with internal teams and third-party suppliers. Key Responsibilities Lead, support, mentor, and develop the Service Desk team to deliver effective customer support. Oversee daily operations, manage high-priority incidents, and ensure timely resolution of requests. Develop and monitor service desk KPIs and SLAs; provide regular performance … reports. Maintain and refine service desk processes and documentation. Collaborate with other ICT teams, project managers, and suppliers to ensure successful service transition. Manage feedback, analyse root causes of incidents, and implement service improvement plans. Monitor and manage costs associated with service delivery. Maintain security standards and ensure information confidentiality. Duties and Tasks Ensure adherence to incident management and escalation More ❯
working fully onsite in a central City of London location.The Programme Manager/Senior Project Manager will join a digital engineering portfolio change function, reporting to the Portfolio Lead, and is responsible for managing medium to large technology projects across their full lifecycle to ensure quality, timely delivery, and cost control. Key duties include maintaining RAID logs, business justification documents … and status reports, engaging and coordinating with technology and other key stakeholders, and providing concise, accurate reporting from golden source tools, including the General Ledger and PPM tools.Extensive and recent experience within financial institutions and strong communication, organisational, and stakeholder management skills are essential, alongside the ability to manage project resources in line with company processes and to escalate only … when strictly necessary. Your Responsibilities Lead full lifecycle management of IT/technology projects/programmes from initiation to closure, ensuring compliance with delivery policies, complete and accurate documentation, on-time deliverables, and quality standards. Manage RAID logs, business justification documentation, status reporting, and all required artefacts using central PMO and golden source tools. Coordinate workstreams, aligning cross-project synergies More ❯
per day Job Description: The UK Procurement team is currently recruiting an IT Procurement Specialist for its IT & Telco Procurement team. The role consists of leading on self-identified and allocated projects, delivering against agreed timescales and outcomes for the specified areas. Interaction with Business Leaders and vendors is required at senior level and therefore you must be confident and … comfortable interacting at all levels. Key Attributes: The successful candidate is likely to have experience working across multiple sectors and must be able to demonstrate capability in the following attributes though these are not all necessarily required for this specific role. · Be a team player · Have good stakeholder management skills · Sourcing experience - capable of running an RFx process, with good … IT knowledge including hardware, software and services, and understand current market trends · Preparation of, or assisting in the preparation, of category plans and driving savings, whilst aligning with client's strategies · Vendor management, including relationship management, performance management, benchmarking · Contract management including negotiating and implementing new contracts, licence agreements, sub-contracts with back-to-back client terms, amendments, addendums andMore ❯
Berry Recruitment are NOW hiring for a committed and experienced Temporary SAP Supply Chain Assistant to work for a company in Banbury, Oxfordshire. Do you have previous scheduling/forecast/planningand procurement experience? Do you have experience of working in a FMCG environment? Do you have strong knowledge of demand management andforecasting tools? Role: TTemporary SAP Supply … Oxfordshire Hours: Temporary, Full-time (Mon - Fri, 37.5 hours per week) Key Responsibilities of he Temporary SAP Supply Chain Assistant: Analyse data to produce accurate demand forecasts. Manage supply planningandforecasting activities to support business needs. Work collaboratively with internal teams to ensure supply and demand alignment. Utilise planning systems, preferably SAP APO, to generate and maintain forecasts. Prepare … regular reports and provide insights to aid business decision-making. About you: Previous experience in demand planning, forecasting, or supply chain planning. Strong data analysis skills with a high level of accuracy and attention to detail. Confident using planning systems (knowledge of APO tools is desirable). Excellent communication skills and the ability to work cross-functionally. Highly organised, adaptable More ❯
We are currently seeking an experienced Oracle EPM resource based in the UK . The role is predominantly remote , though occasional travel to Birmingham and London may be required. Inside IR35 The Role The consultant will provide functional and technical expertise to support enterprise performance management activities including Planning, Budgeting, Forecasting , and Financial Reporting . Key responsibilities include: Administration and … support of Oracle EPBCS applications (metadata updates, data loads, security provisioning, etc.) Troubleshooting and developing EPM Reports and Smart View templates Identifying and resolving discrepancies between EPM reports and source financial systems Managing EPM Automate Maintaining business rules, scripts, and calculation logic Engaging with key stakeholders, including the client team, incumbent support personnel, and technical teams The Ideal Candidate Strong … analytical and problem-solving abilities Excellent communication and customer service skills Self-motivated with a collaborative, team-oriented mindset Solid understanding of financial planningand reporting processes Critical thinking and attention to detail Experience & Skills Required: 5+ years of hands-on experience with Oracle EPBCS , or 8+ years with Oracle PBCS Familiarity with EPBCS modules (Financials, Workforce, CapEx, Projects More ❯