1 to 25 of 48 Contract User Research Jobs in the UK

Title: User Experience Design - Service Designer ?? Location: Newcastle, Cobalt Business Park ?? Working Model: Hybrid ?? Contract Duration: 1 December 2025 - 30 September 2026 ?? Pay Rate: £292/day PAYE | £388/day Umbrella ?? Job Description As a Service Designer , you will lead a human-centred design approach across all project … phases - from discovery and problem framing to solution development and implementation. You will conduct deep ethnographic and user research to understand user needs, behaviours, and challenges, translating insights into clear and actionable design direction. You will act as a subject matter expert , guiding team decisions, supporting collaboration ...

want to learn new technologies and promote best practice. As a Service Designer you will help us design coherent, integrated service offerings based on user needs, and define the design strategy for a service or set of services. You'll work in a multidisciplinary team alongside researchers, designers … developers, to deliver word-class, user-centred services. You will bring extensive experience designing public, commercial or third-sector services. As a passionate advocate for designing integrated experiences, you will be persuasive and collaborative with a wide range of stakeholders. You'll be part of our active and supportive ...

Title: Senior User Researcher (Information Security - PAM/PAWS) Contract Type: 6-month contract (Inside IR35) Daily Rate: £650 inside IR35 Location: London, Bristol or Manchester (Hybrid - occasional on-site for critical meetings) Clearance: Active SC clearance would be advantageous Start Date: ASAP About the Role We are seeking … experienced Senior User Researcher to lead research activities within a secure environment, focusing on improving privileged access management (PAM) and related security practices. This is a high-impact role within a multidisciplinary team, shaping how identity and access controls are designed and implemented to strengthen organisational security posture. ...

Title: Senior User Researcher (Information Security - PAM/PAWS) Contract Type: 6-month contract (Inside IR35) Daily Rate: £650 inside IR35 Location: London, Bristol or Manchester (Hybrid - occasional on-site for critical meetings) Clearance: Active SC clearance would be advantageous Start Date: ASAP About the Role We are seeking … experienced Senior User Researcher to lead research activities within a secure environment, focusing on improving privileged access management (PAM) and related security practices. This is a high-impact role within a multidisciplinary team, shaping how identity and access controls are designed and implemented to strengthen organisational security posture. ...

Contract Length: 3 months Interview Process: 1 stage Location: Remote (with occasional travel if required) Role Overview We are looking for an experienced Senior User Researcher to join a government project. You will lead user research activities to ensure services are designed around real user needs … meet GDS standards. Key Responsibilities Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work closely with Service Designers, Product Managers, and Developers to integrate research findings into service design. Create actionable insights and present findings to stakeholders at all levels. Ensure ...

Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive … built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. You will support and coach researchers and designers, raise ...

Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive … built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. You will support and coach researchers and designers, raise ...

Senior User Researcher - Secure Environment Contract: 6 Months Location: London (on-site up to 2 days per week) Start Date: January 2026 Clearance: Active SC Clearance is mandatory We are seeking an experienced Senior User Researcher to join a high-profile transformation programme within a secure environment. This … clearance , proven experience working on central government projects , and the ability to operate in complex, data-driven environments. Key Responsibilities: Design and facilitate user research activities to inform product and service development. Plan and execute research using a variety of qualitative and quantitative methods. Work closely with ...

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes. Key Responsibilities: Lead research planning, method selection and end to end delivery within agile teams Run programmes of research across several workstreams and translate findings into clear actions Facilitate workshops, shape ...

delivers services protecting the population from hazards locally, nationally and globally. Main duties of the job The roles sit within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction … putting external stakeholder and customer needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for: embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs ...

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes click apply for full job details ...

working in London office.Rate: £350 - £500 per day PAYE Summary We’re seeking a UX Researcher to support our clients’ product teams in delivering user-centred solutions. This contingent role offers the opportunity to collaborate with cross-functional partners, conduct research, and provide actionable insights to inform product … development. Responsibilities Drive end-to-end research projects, from scoping to analysis. Design and execute qualitative user research studies to inform product decisions. Analyse research data and synthesize findings into clear, actionable recommendations. Run usability testing programs in close collaboration with other UX Researchers Collaborate with ...

About the Role - Fully Remote We are looking for an experienced User Researcher to join a major public-sector digital transformation programme. This role requires someone with a strong background in Government Digital Service (GDS) standards and proven experience in AI-related projects . You will play … role in shaping user-centred services by delivering actionable insights that inform design and product decisions. Key Responsibilities Plan, conduct, and analyse user research using a variety of methods. Deliver research aligned with GDS Service Standards across all phases. Work on data-focused, AI-driven ...

client are looking for someone to support user research and adoption studies for the development of the Test and Evaluation Marketplace application. Engage with users to collate stakeholder requirements to drive solutions which are usable, valuable, and aligned with user demands, while informing product and service design … through structured insights and benefits assessments. Plan and conduct qualitative and quantitative user research (e.g., interviews, surveys, usability testing). (NB - the Supplier will not collect personal data as part of these activities) Collaborate with Product, Service, and Engineering teams to translate insights into actionable improvements. Conduct benefits ...

help people find fulfilling work,and help businesses discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come … strategic direction and its product roadmap. What you'll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely ...

demonstrating expertise in product management practises. Strategic Ownership: Strong strategic thinking, able to engage organisational buy-in, and develop abstract strategies with limited information. User Focus: Commitment to user research, understanding user needs vs. desires, and prioritising approaches to address user stories effectively. Desired Qualifications … Strong understanding and experience with Government Service Standards. Passionate about building products that meet both user and business needs. Effective communication skills, capable of using a variety of methods and tools to engage with clients and delivery teams. Experience in supporting and mentoring junior team members. Key Duties & Responsibilities ...

Senior User Researcher (Freelance Contract) Contract Overview We are hiring a Senior User Researcher (Freelance) to support a subscription-based digital product across web and mobile app. This is a hands-on contract role focused on discovery, monetisation, and subscription experience optimisation. This role suits an experienced researcher … comfortable working in ambiguity, influencing senior stakeholders, and translating research into clear product and design direction. Contract Details Start date: ASAP/mid-January Contract length: Initial 3 months (strong possibility to extend) Location: London (Victoria) Work pattern: Hybrid - 2 days per week on-site (cannot be remote) Travel ...

Senior User Researcher (Freelance Contract) Contract Overview We are hiring a Senior User Researcher (Freelance) to support a subscription-based digital product across web and mobile app. This is a hands-on contract role focused on discovery, monetisation, and subscription experience optimisation. This role suits an experienced researcher … comfortable working in ambiguity, influencing senior stakeholders, and translating research into clear product and design direction. Contract Details Start date: ASAP/mid-January Contract length: Initial 3 months (strong possibility to extend) Location: London (Victoria) Work pattern: Hybrid - 2 days per week on-site (cannot be remote) Travel ...

Senior User Researcher Location: Hybrid (UK-based) Contract Type: Contract Day Rate: £500 p/d, Outside IR35 About the Role Triad Group PLC is looking for an experienced User Researcher to join us on a contract basis, working as part of Triad-led teams across public sector … collaborate closely with external partner organisations and stakeholders. This role requires proven experience working in Discovery and Alpha phases, delivering actionable insights that shape user-centred services from the ground up. Key Responsibilities Lead user research activities across Discovery and Alpha. Work collaboratively with Triad consultants, client ...

User Researcher - GDS | Public Sector Contract details: Remote (must be UK based) £450 per day pay to Umbrella Early January start We're seeking a number of experienced User Researchers to join a major public sector digital programme , working on user-centred services that make a real … likelihood of extensions as the project will run for the long-term You'll have strong GDS experience and a solid background delivering research within the public sector , comfortable working in agile, multidisciplinary teams alongside designers, product managers and developers. You'll plan and deliver high-quality user ...

User Researcher - GDS | Public Sector Contract details: Remote (must be UK based) £450 per day pay to Umbrella Early January start We're seeking a number of experienced User Researchers to join a major public sector digital programme , working on user-centred services that make a real … likelihood of extensions as the project will run for the long-term You'll have strong GDS experience and a solid background delivering research within the public sector , comfortable working in agile, multidisciplinary teams alongside designers, product managers and developers. You'll plan and deliver high-quality user ...

Your new role We are looking for a talented UX Designer with proven experience in Axure to join our team and help deliver exceptional user experiences across web and mobile platforms. Design and develop interactive prototypes using Axure for user testing and stakeholder presentations. Create wireframes, user flows, and journey maps to communicate design concepts effectively. Collaborate with product managers, developers, and stakeholders to ensure designs meet business and user needs. Work with design systems and maintain consistency across all digital touchpoints. Conduct user research and usability testing, iterating designs based on insights. ...

Head of User-Centred Design - Defence Sector Location: Remote with occasional travel to Corsham Clearance: SC Contract Type: Contract, 4 months Rate: Circa £700 per day, Inside IR35. We are seeking an experienced Head of User-Centred Design (UCD) to lead the strategy, capability, and delivery of user … meet the unique needs of users operating in secure and mission-critical environments. Role Overview: You'll lead a multidisciplinary design function - spanning User Research , Service Design , Interaction Design , and Content Design - ensuring that every product and service is intuitive, inclusive, and effective. Working alongside engineering, product ...

days onsite Contract Type: TemporaryJoin an organisation on a mission to transform government services! At the forefront of digital innovation, we create user-friendly experiences that simplify complex systems for everyone. We believe in collaborative efforts to build efficient, effective services that truly cater to user needs. What … Expert: You excel in identifying optimal processes and measuring outcomes. DDaT Understanding: You grasp the intricacies of design, technology, and data to meet diverse user needs. Constraint Navigator: You identify and challenge constraints while ensuring standards are met. Financially Savvy: You understand marketplace dynamics and can build compelling business ...

Translate defined product requirements into high-quality UX designs Work closely with Product Owners, Developers, Researchers, Content Designers, and Service Designer Strong background in User Experience and Interaction Design, with a flair for Visual Design. Excellent prototyping and layout skills, with the ability to articulate your vision to both … financial services. A collaborative mindset, ready to work closely with a multi-disciplinary team. Strong advocacy for customer inclusivity and accessibility, ensuring designs are user-friendly for all backgrounds and abilities. Proficiency in Figma and other prototyping software (Sketch, InVision, Axure, Adobe XD). Ability to interpret both quantitative ...