1 to 25 of 51 Contract User Research Jobs in the UK

role, it will now be based on an Umbrella solution. Essential skills/experience required: 5+ years' product management experience (ideally SaaS/digital - Jaggaer) Deep understanding of UX & user-centred design Direct experience with Jaggaer or similar procurement/commercial systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem … solving Excellent writing & editing Able to conduct/analyse user research & usability tests Prioritisation & decision-making under pressure Complex process mapping & engineering Proven track record in product delivery, especially content/process transformation Experience collecting, distilling & prioritising user requirements across numerous stakeholders and personas Working with cross-functional teams Demonstrated experience building and delivering a product or … and process, driving strategic improvements. Lead process improvement and content strategy initiatives, with a focus on digital procurement systems. Apply strong product management expertise to deliver transformation and optimise user experience. Post-launch, ensure continuous improvement and performance optimisation of the system. Mentor and develop team members to build capability and resilience. Oversee content delivery across multiple formats and More ❯

role, it will now be based on an Umbrella solution. Essential skills/experience required: 5+ years' product management experience (ideally SaaS/digital - Jaggaer) Deep understanding of UX & user-centred design Direct experience with Jaggaer or similar procurement/commercial systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem … solving Excellent writing & editing Able to conduct/analyse user research & usability tests Prioritisation & decision-making under pressure Complex process mapping & engineering Proven track record in product delivery, especially content/process transformation Experience collecting, distilling & prioritising user requirements across numerous stakeholders and personas Working with cross-functional teams Demonstrated experience building and delivering a product or … and process, driving strategic improvements. Lead process improvement and content strategy initiatives, with a focus on digital procurement systems. Apply strong product management expertise to deliver transformation and optimise user experience. Post-launch, ensure continuous improvement and performance optimisation of the system. Mentor and develop team members to build capability and resilience. Oversee content delivery across multiple formats and More ❯

Senior User Researcher - Agentic AI/Quantitative Research Outside IR35: £475 - £525 5 month initial contract, likely to extend ASAP Start Once a week/once every 2 weeks to London We are seeking an experienced Senior User Researcher to support a government department on a high-profile programme of work. The role will involve leading user research for the design and delivery of advanced AI/LLM-powered products and services , ensuring that accessibility, privacy, and safeguarding requirements are embedded into solutions at scale.You must either hold or be eligible for SC for this position. Key Responsibilities Lead the planning, design, and execution of user research activities for AI/LLM-powered … services. Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments. Evaluate and provide recommendations for training data collection, categorisation, and labelling from a user-centred perspective. Test and assess AI/LLM model outputs against user requirements, accessibility standards, and regulatory frameworks. Collaborate with AI engineers More ❯

Senior User Researcher - Agentic AI/Quantitative Research Outside IR35: £475 - £525 5 month initial contract, likely to extend ASAP Start Once a week/once every 2 weeks to London We are seeking an experienced Senior User Researcher to support a government department on a high-profile programme of work. The role will involve leading user research for the design and delivery of advanced AI/LLM-powered products and services , ensuring that accessibility, privacy, and safeguarding requirements are embedded into solutions at scale. You must either hold or be eligible for SC for this position. Key Responsibilities Lead the planning, design, and execution of user research activities for AI/LLM … powered services. Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments. Evaluate and provide recommendations for training data collection, categorisation, and labelling from a user-centred perspective. Test and assess AI/LLM model outputs against user requirements, accessibility standards, and regulatory frameworks. Collaborate with AI More ❯

to help shape the future of generative AI applications, with a strong focus on safety, usability, and technical excellence. This role blends cutting-edge AI/ML development with user research and full-stack integration, offering a unique opportunity to work at the intersection of innovation and impact. Key Responsibilities Define and implement safety metrics for generative AI … systems, particularly language-based models. Conduct user research to identify risks, failure modes, and areas for improvement in AI applications. Integrate AI/ML components with frontend, backend, data pipelines, and compute infrastructure. Develop high-quality software following best practices, including active participation in code reviews. Collaborate with engineers and data teams across functions to build robust, end … to-end data pipelines. Generate insights from GenAI datasets using machine learning and data analysis techniques. Qualifications Experience conducting user research in software development contexts. Solid understanding of generative AI and large language models. Proficiency in Python, including testing and development workflows. Familiarity with agile methodologies and working in agile development environments. Strong grasp of modern software development More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

SC Cleared User Researcher 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) ***Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National*** Key Responsibilities: Conduct generative user research to gather insights about user needs and behaviours. Conduct evaluative user research to … assess the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Skills: Experience in user research Strong storytelling skills with an ability to present complex information clearly. Familiarity with creating user journey maps or E2E diagrams is a plus. Excellent communication and collaboration skills. Ability to juggle multiple More ❯

SC Cleared User Researcher 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) ***Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National*** Key Responsibilities: Conduct generative user research to gather insights about user needs and behaviours. Conduct evaluative user research to … assess the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Skills: Experience in user research Strong storytelling skills with an ability to present complex information clearly. Familiarity with creating user journey maps or E2E diagrams is a plus. Excellent communication and collaboration skills. Ability to juggle multiple More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯

User Researcher, SC Cleared We're seeking an experienced User Researcher to join a high-profile government programme focused on delivering user-centred digital services. This role will involve working in a multidisciplinary team to plan, design, and carry out research that informs product and service design decisions. The successful candidate will hold active SC (Security … Check) clearance and be comfortable working in a fast-paced, agile environment. Key Responsibilities Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct … usability testing and user interviews both remotely and in person. Champion user needs across the project, ensuring accessibility and inclusivity are embedded in all stages. Manage research activities in line with government service standards and ethical research principles. Skills Required Proven experience as a User Researcher in a digital, user-centred design environment (preferably More ❯

and safety aspects of using AI in drug discovery and the clinic. Key responsibilities Define and implement key safety metrics for generative AI (and in particular language) applications. Perform user research to understand the application's risks and failure modes. Integration of AI/ML components with frontend, backend, data and compute infrastructure Responsible for high quality software … quantitative or engineering discipline (e.g., computer science, computational biology, bioinformatics, engineering, among others); OR equivalent work experience as a professional ML engineer or data scientist. Prior experience carrying out user research for software development Knowledge of generative AI and large language models Strong skills in Python, including development and testing Knowledge of agile practices and able to perform … AI/ML approaches and deployment of AI/ML powered applications - especially using language models or NLP and agent-based approaches (e.g. LangGraph, PydanticAI, AutoGen) Prior experience conducting user research for AI applications Knowledge of AI/ML evaluation and benchmarking approaches, including safety and robustness evaluations Web-based front end development experience More ❯

We are currently seeking a User Researcher to work with our public sector client 3 months rolling contracts £(Apply online only) inside IR35 Location: Newcastle - hybrid working The ideal candidate will possess a strong background in user research , with demonstrable experience delivering projects within public sector or government environments Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work closely with multidisciplinary teams to embed user-centred design practices. Champion user needs and ensure they are central to service design and delivery. Develop research plans and deliver actionable insights to inform product and service development. Present findings to stakeholders and influence decision-making. Ensure research activities align with GDS guidelines and contribute to service assessments. Maintain research documentation and contribute to the continuous improvement of research practices. More ❯

the M365 platform. This role is pivotal in leading the shift from a project-based to a product-focused delivery model, helping them embed long-term value creation and user-centred design across its Power Platform services. The successful candidate will play a hands-on and strategic role - defining the product vision, introducing modern product management practices, and coaching … focus on the Power Platform portfolio. Lead the transition from project-led to product-centric delivery models within the M365 CoE. Establish product ownership, governance, and prioritisation frameworks. Embed user-centred design practices (discovery, feedback loops, user research). Create and manage product roadmaps and backlogs, ensuring alignment with strategy and user needs. Engage with stakeholders … private healthcare experience Strong track record in defining and delivering product strategy, vision, and roadmaps. Excellent stakeholder engagement and communication skills, including influencing at senior levels. Solid understanding of user research, service design, and agile delivery practices. Ability to balance user needs, business objectives, and technical feasibility. Skilled in facilitation and leading collaborative workshops. Experience in coaching More ❯

of a critical new system, with the potential to extend into the redesign of a further 9 systems based on pilot success. This is a unique opportunity for a user-centred design expert who can confidently operate in secure, fast-paced environments, working at the intersection of business analysis, service design, and digital user experience. You will play … a key role in gathering business and user requirements, translating them into actionable insights, and shaping intuitive, efficient digital interfaces that meet strict usability, accessibility, and security standards. Key Responsibilities: Lead UX research and user-centred design activities throughout the full product lifecycle. Collaborate closely with stakeholders, developers, and product owners to understand complex business needs and … system workflows. Conduct stakeholder interviews, workshops, and user testing to gather and validate requirements. Develop and deliver personas, journey maps, wireframes, prototypes, and service blueprints. Translate complex system requirements into clear, usable designs that improve user experience. Produce documentation such as user stories, acceptance criteria, and functional specifications. Advocate for UX best practices and inclusive design principles More ❯

We are seeking a talented and experienced Senior UX/UI Designer to join our growing team of problem solvers who thrive on crafting intuitive digital products that meet user needs, business requirements, and technical constraints. You will create alignment by working collaboratively with cross-functional product teams to launch or enhance products and features. Essential skills: * Proven prior … experience as a UX/UI or Product Designer, with a portfolio demonstrating relevant design work.* User Research: Conducting research to understand user needs, behaviours, and pain points to inform design decisions.* Prototyping & Interaction Design: Creating wireframes and interactive prototypes to visualise and test design concepts that enable users to achieve their objectives with minimal friction. … Design: Applying principles of colour theory, typography, responsive design, and layout, while adhering to accessibility standards and guidelines, to create interfaces that are both aesthetically pleasing and highly functional.* User & Usability Testing: Conducting tests to evaluate the effectiveness and efficiency of the design, and making iterative adjustments based on feedback. Some other desirable skills include: * Education: Degree in UX More ❯

leading P2P process improvement, system implementation, and content strategy for a transformation programme. You'll bring clarity and structure to a system and team under pressure, driving efficiency and user-focused solutions. Key Responsibilities Take end-to-end ownership of P2P processes, ensuring clarity, efficiency, and alignment with organisational objectives. Lead system implementation and embedding , preferably with Jaggaer or … similar SaaS platforms. Conduct complex process mapping and engineering , translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles , including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to measure adoption, performance, and process improvements. Drive continuous improvement More ❯

a proven track record in transforming procurement and contract management processes? This is an exciting opportunity to take ownership of S2C and CLM processes, driving efficiency, system optimisation, and user-focused solutions across high-profile programmes. Key Responsibilities Own and optimise S2C and CLM processes, ensuring global consistency, efficiency, and alignment with organisational objectives. Lead process design, configuration, and … optimisation of platforms such as Jaggaer (highly desirable). Collaborate with cross-functional teams - Procurement, Systems, Data, Change/Comms - to deliver impactful solutions. Conduct and analyse user research and usability testing, applying UX and user-centred design principles. Define, monitor, and report KPIs to measure adoption, performance, and compliance. Provide practical contract management expertise, including NEC3 … Owner, Product Manager, or Process Lead in transformation programmes, ideally with exposure to digital or SaaS systems. Deep understanding of S2C and CLM processes, contract management, and UX/user-centred design. Strong stakeholder engagement skills, able to influence across all levels of the organisation. Experience in construction, infrastructure, public sector, or defence environments is highly advantageous. Knowledge of More ❯

in complex, professional, global settings Tertiary qualifications in Information Technology or related discipline Proven ability to work in a data-driven environment, applying insights from AI, big data, and research Solid understanding of UX/CX, digital accessibility standards, and user-centred design Proficient with Microsoft environments including Windows 7–11, MS Office, Teams, Copilot, etc. Excellent English … the development and enhancement of a business-critical digital portal Work closely with UX, engineering, and business teams to gather and prioritise requirements Use AI, analytics, big data, and user research to drive product decisions Manage the full product lifecycle, from discovery to delivery Ensure accessibility standards and best practices are embedded throughout Communicate effectively with both technical More ❯

in complex, professional, global settings • Tertiary qualifications in Information Technology or related discipline • Proven ability to work in a data-driven environment, applying insights from AI, big data, and research • Solid understanding of UX/CX, digital accessibility standards, and user-centred design • Excellent stakeholder engagement skills with strong written and verbal communication • Proficient with Microsoft environments including … Own the end-to-end product lifecycle, from discovery through to delivery • Work collaboratively with cross-functional teams including design, engineering, and business stakeholders • Drive product decisions using data, user research, analytics, and emerging technologies • Ensure accessibility, usability, and compliance standards are met across digital products • Translate complex requirements into actionable product backlogs • Champion Agile principles and best More ❯

Service Designer 8 months Remote Active SC security clearance required Inside IR35 - Umbrella only Conduct user research and stakeholder interviews Map service journeys and identify pain points Design service blueprints and prototypes Collaborate with cross-functional teams to implement service improvements Advocate for user-centred design across the organisation Strong facilitation and workshop skills Experience with service More ❯

User Researcher Leeds, West Yorkshire (Hybrid) 2 Month Contract - Inside IR35 - Immediate Start A great short-term opportunity for an experienced User Researcher to deliver actionable insights that shape key online customer journeys - from browse and search through to checkout and booking. The User Researcher lead end-to-end usability studies, combining moderated sessions, behavioural analytics, and … customer feedback to uncover friction points and recommend clear, evidence-based improvements for product and design teams. User Researcher - Key Skills & Experience: Proven experience running usability research across web and app Strong understanding of user-centred design principles and qualitative methods Confident in synthesising findings into prioritised, actionable recommendations Skilled communicator with solid stakeholder management experience Familiarity … with UserZoom or similar research platforms This role would suit a hands-on User Researcher who enjoys turning insight into impact and delivering tangible improvements to user experience within a fast-paced digital environment. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion/belief, sexual More ❯

specific product area, guiding the full lifecycle from strategy through delivery to sustainment. You will work closely with stakeholders across Defence, healthcare, and digital teams to ensure products are user-centred, outcomes-focused, and aligned with programme objectives. Responsibilities Manage relationships with senior Defence, clinical, and technical stakeholders. Define and deliver product outcomes, ensuring measurable value. Apply user research and clinical insights to shape product functionality. Set KPIs and track benefits to align with programme goals. Collaborate with architects and delivery teams on data and system interoperability. Product areas include: Electronic Health Record (EHR): delivering core clinical systems across Defence medical facilities in the UK and overseas. Dental: integrating dental modules into the healthcare IT environment. … Knowledge of clinical systems, electronic health records, or dental/medical IT (NHS experience advantageous). Strong stakeholder management and communication skills. Familiarity with data architecture, interoperability standards, and user-centred design. Security Clearance: SC Role Details Duration: 12 months, with potential extension Location: UK-based with occasional travel to Corsham Day rate: £250 - £400 DOE (Inside IR35) The More ❯