1 to 25 of 46 Contract User Research Jobs in the UK

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital … service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards using the GOV.UK Design System. The Role Joining an a govnerment client with multiple in flight projects we're looking for a number ...

Senior User Researcher - NHS - Remote - £560/day (Inside IR35) - 6-Month Contract We are seeking an experienced Senior User Researcher to lead and align user research activities across multiple NHS teams. This fully remote , 6-month contract role focuses on ensuring user-centred, evidence … based approaches inform the design and delivery of services. The Role As a lead practitioner, you will ensure teams embed good user research practice , deliver actionable insights, and maintain high standards of research quality. You will guide strategy, influence stakeholders, and support teams to make evidence-based ...

User Researcher Leeds/Reading (Remote/Hybrid) 6 Month Contract £(Apply online only)/day (Inside IR35) User Researcher needed with GDS/Government and/or NHS sector experience. 6 Month Contract based in Leeds and Reading (Remote/Hybrid). Remote/Hybrid Working - working … average once a month. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: In-depth User Research experience gained within Agile teams and complex programmes, including translating findings into actionable insights. Leading User Research projects for clients across ...

national, award-winning SME digital consultancy with over 300 consultants across the UK. We partner with public sector organisations to design and deliver impactful, user-centred digital services that improve millions of lives. We place equal importance on our people, culture, and work-life balance … highly experienced, typically bringing 10+ years of expertise in solving complex problems We build handpicked, high-performing teams with strong empathy, trust, and a user-first mindset The Role We are looking for an experienced Senior User Researcher to join a large, multidisciplinary Agile team delivering complex, high ...

Cleared User Researcher 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) ***Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National*** Key Responsibilities: Conduct generative user research to gather insights about user needs … behaviours. Conduct evaluative user research to assess the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Helping to develop user research as a discipline, advocating for best practice and articulating the benefit to stakeholders and colleagues ...

Title: Senior UX Researcher/User Researcher Location: Leeds (Hybrid - 1 day per week on-site) Rate: £500/day (Outside IR35) Length: Initial 3 months An experienced Senior UX Researcher/User Researcher is required for a contract role within a large-scale, technology-driven organisation undergoing … complex change and transformation. This engagement focuses on shaping and improving user-centred digital services across multiple user groups, including customers, stakeholders, and internal teams. The role will lead on planning, designing, and delivering high-quality user research to inform service design and product development decisions ...

Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience … shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers ...

Title UX Consultant IT User Personas Work Arrangement Mode: Hybrid (3 Days Office) Location: Coventry Role Description Lead the end-to-end development of IT user personas by translating qualitative and quantitative research into actionable persona artefacts aligned to STW's digital, EUC, and M365 strategies. Execute … structured user research activities to generate evidence-backed insights for persona development. Key Skills/Knowledge/Experience (Up to 10, Avoid repetition) Strong UX strategy and service design background Experience creating enterprise IT personas (EUC/Digital Workplace) Ability to translate research into actionable IT strategy ...

User Researcher Up to £570 Per Day 6 Month Contract Active SC clearance required We are partnering with a leading technology organisation delivering user-focused digital products and are seeking an experienced User Researcher to join their team. This is a hands-on role where research directly informs design and business decisions, helping to create products that truly meet user needs. The Role: Lead and deliver end-to-end user research across multiple initiatives Plan, conduct, and analyse usability testing (moderated and unmoderated) as well as other qualitative and quantitative research ...

role offers a hybrid/flexible working model based out of modern hubs in: Newcastle, Leeds, Manchester, or Scotland. What You'll Do Drive User-Centric Design: Analyze target user needs and task performance to create optimized, seamless end-to-end experiences. Expert User Research: Conduct … insights. Lead & Influence: Act as a subject matter expert, making key design decisions and solving complex problems across multiple teams. Continuous Iteration: Use real user feedback and testing results to refine designs and stay ahead of industry best practices. Who You Are Public Sector Pro: You have proven experience ...

User Researcher Day Rate: £400-£450 (Inside IR35) Contract Length: 3 Months Location: Fully Remote (1 day in Newcastle every 3 weeks) The Role We're looking for an experienced User Researcher to join a high-impact digital team delivering user-centred services at scale. This … meaningful projects that directly improve public-facing digital services. You'll play a key role in shaping products and services through evidence-based user insight, ensuring solutions are accessible, inclusive, and aligned with user needs. Key Responsibilities Plan, design and conduct user research across the product ...

Role: User Researcher Rate: £450 p/d (Via Umbrella) Location: Fully RemoteDuration: 1-6 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams … ensure services meet user needs and comply with GDS standards. Essential Skills & Experience Proven experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights ...

Role: User Researcher Rate: £450 p/d (Via Umbrella) Location: Fully Remote Duration: 1-6 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams … ensure services meet user needs and comply with GDS standards. Essential Skills & Experience Proven experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights ...

programme teams to design and implement a global service portfolio framework. Lead end-to-end service design across multiple channels to ensure alignment with user needs and business objectives. Develop service blueprints, journey maps, personas, and interaction models to optimise service delivery. Facilitate co-design workshops to define detailed … service processes, including process mapping, handoffs, and SLAs aligned to the operating model. Conduct user research, prototyping, and usability testing to validate service concepts and ensure accessibility and effectiveness. Propose alternative service delivery models to maximise value and efficiency. Establish and maintain service design principles and standards ...

prepare, format, and publish content to a hand-coded website. This position differs from traditional content design roles in that it involves limited user research or structural rewriting. Instead, the focus is on ensuring that content provided by SMEs is implemented accurately, adheres to GDS guidelines, and meets … WCAG 2.2 AA standards. Manage multiple concurrent publishing tasks, prioritising workload to ensure timely delivery and adherence to quality standards. Understand and reflect basic user needs in the publishing process, even when full user research or iteration is not feasible. Skills and experience Proven experience preparing ...

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital ...

Role: Senior User Researcher Rate: £550 - £575 p/d (Via Umbrella) Location: Remote (1-2 days a week Canary Wharf) Duration: End of November 2026 We are looking for highly capable Senior User Researcher to lead user-centred research across complex digital services. This role … Technical & Delivery Expectations: * Experience working in Agile, product-focused delivery environments You will collaborate closely with multidisciplinary teams, contribute to sprint ceremonies, and ensure user insights directly shape product and service decisions. * Alignment with DDaT Senior User Researcher standards You will lead research activities, guide teams ...

business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution feasibility by evaluating data readiness, technical constraints … decision points, data dependencies and required human oversight. Assess feasibility, data readiness, ethical considerations and AI specific risks. Design AI enabled workflows, prompts and user experiences for Copilot scenarios. Support experimentation, prototyping and MVP definition with delivery teams. Ensure responsible AI principles (e.g., transparency, explainability, ISO42001) are incorporated into ...

business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution feasibility by evaluating data readiness, technical constraints … decision points, data dependencies and required human oversight. Assess feasibility, data readiness, ethical considerations and AI specific risks. Design AI enabled workflows, prompts and user experiences for Copilot scenarios. Support experimentation, prototyping and MVP definition with delivery teams. Ensure responsible AI principles (e.g., transparency, explainability, ISO42001) are incorporated into ...

part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you! Key Responsibilities: Lead end-to-end UX design, encompassing … research, interaction design, and some UI work. Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms. Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions. Help shape the design processes, stakeholder engagement methods ...

strong, proven experience working on UK Central Government services. You will join a public sector programme centred on improving fraud related services, applying deep user understanding and service design thinking to shape end-to-end journeys that meet Government Service Standards. This role is ideal for a designer … thrives on tackling complex user problems, influencing strategy, and driving evidence based service improvements. Key Responsibilities Lead the design of user centred services for fraud detection and prevention within a government context. Conduct and contribute to user research activities, synthesising insights to define user needs ...

Senior User Researcher - NHS - Remote - £560/day (Inside IR35) - 6-Month Contract We are seeking an experienced Senior User Researcher to lead and align user research activities across multiple NHS teams. This fully remote , 6-month contract role focuses on ensuring user-centred, evidence ...

central government client seeking an experienced Senior Service Designer with strong GDS (Government Digital Service) experience to lead the design and delivery of complex, user-centred public services. This role sits within a multidisciplinary digital team and will play a key part in shaping services from discovery through … alignment with GDS Service Standards and best practice across government. The Role You'll be responsible for designing end-to-end services that meet user needs while balancing policy, operational, and technical constraints. Working closely with Product Managers, User Researchers, Content Designers, Interaction Designers, and Technical Architects ...

successful candidate will work as part of cross-functional Scrum teams, helping to define product direction, manage priorities, and ensure that solutions meet user needs and organisational objectives. Key Responsibilities Own and manage the product backlog, ensuring it is prioritised effectively to deliver maximum value. Work closely with Scrum … vision, goals, and roadmap aligned with organisational priorities. Collaborate with stakeholders across business, technology, and operational teams to gather requirements and shape solutions. Ensure user needs are central to product development, working with user research and service design where appropriate. Translate complex requirements into clear product features ...

active) We are seeking a M id-Senior Level SC Cleared Service Designer to support a UK Central Government department on a complex, user-centred digital transformation programme. This Inside IR35 engagement requires a practitioner who can operate with minimal supervision, lead service design activity, and influence stakeholders across … delivery teams. The Role You will take ownership of service design activity across one or more services, shaping end-to-end experiences that meet user needs, business objectives, and government standards. The role sits at mid-senior level, requiring confidence working autonomously while guiding teams through service design best ...