1 to 25 of 29 Contract User Research Jobs in the UK

Service Designer/User Researcher (Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred … digital services at scale. This role is ideal for someone who can seamlessly blend GDS service design principles with robust user research practices, ensuring services are designed around real user needs and meet the highest government standards. Key Responsibilities Lead and deliver user-centred design ...

User Researcher - Government/Public Sector Rate: £520 per day (Inside IR35) Location: Fully Remote Contract: Initial until 30th September 2026 + 6-month rolling extensions The Opportunity We are looking for an experienced User Researcher (SFIA Level 5) to join a high-profile Government/Public Sector … digital payments programme . This is a key role where you'll lead and coordinate user research across multiple agile teams, ensuring services are designed around real user needs and deliver measurable outcomes for citizens. You'll play a critical part in shaping and improving digital payment ...

Title: User Researcher (SC Cleared) Contract Length: 4 Months (Inside IR35) Location: London Working Pattern: Hybrid - 2 Days per Week Onsite Security Clearance: Active SC Clearance Required User Researcher We are seeking an experienced User Researcher to join a high-profile government programme on an initial … month contract . This role will play a key part in ensuring services are designed around genuine user needs, helping teams deliver accessible, effective, and evidence-based digital products. Working within a multidisciplinary agile team, you will plan, conduct, and communicate user research that informs service design ...

User Researcher | Public Sector | SC Cleared Rate: Up to £450/day IR35: Inside IR35 Location: Largely remote Start: ASAP Clearance: Active SC clearance required We are supporting a consultancy delivering public sector digital programmes and are looking for experienced User Researchers to join multidisciplinary teams. The roles … will focus on planning and delivering user research activity, gathering insight, and ensuring user needs are understood and reflected throughout service design and delivery. Key Responsibilities Plan and conduct user research across public sector digital services Use qualitative and mixed-method research approaches ...

successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialize in user-centred design, agile delivery, and creating technology that truly makes a difference. We are looking for a Junior Interaction Designer to support the design … iteration of digital services during the Beta phase. This role focuses on creating user-centered design solutions based on research insights, while collaborating closely with multidisciplinary teams. You will contribute to designing intuitive user journeys, improving task flows, and supporting usability testing to enhance overall user ...

Duration: 6 months Clearance: Must be eligible for BPSS Role Overview We are looking for an experienced Senior Service Designer to work on complex, user-centred services within a government environment. This role aligns with the GDS Senior Service Designer definition and requires someone who can work with minimal … service managers, product managers, programme directors, delivery teams and policy stakeholders to develop service concepts, shape end-to-end journeys, and ensure services meet user needs while aligning with organisational and policy constraints. Key Responsibilities Lead service design activity across complex services, taking ownership of end-to-end service ...

Cleared User Researcher - Contract Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared User Researcher to support the delivery of user-centred digital services within … central government environment . This is an excellent opportunity to work on a high-impact programme where research plays a critical role in shaping policy-backed digital products and services. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong GDS experience , including working to the Government ...

.Join a leading airline group and services provider as a User Researcher! Job Overview: We are looking for a User Researcher to join a collaborative Product Design team, driving user-centred research across digital products. You will play a key role in shaping customer experiences … delivering actionable insights through qualitative and quantitative research methodologies. Location: Uxbridge (Hybrid) Daily Rate: Flexible Inside IR35, Either through PAYE or Hays approved umbrella companies Contract Length: 6 Months Start Date: ASAP Key Responsibilities Plan and manage UX research projects across multiple products and share insights with stakeholders. ...

must be able to interview next Thursday and available to start on 1st June. Job Responsibilities/Objectives You'll lead our understanding of user behaviours, needs, and motivations, setting the direction for UX Research across a business or product line. You'll bring expertise in a wide … range of research and testing methods, and your insights will directly influence strategy and design decisions. Along the way, you ll also play a supportive role in mentoring fellow researchers, helping the team grow stronger together Focuses on customer and user needs by understanding use cases, integrating ...

skilled Senior UX Researcher to join their team for an initial three-month contract. Job Responsibilities/Objectives You'll lead our understanding of user behaviours, needs, and motivations, setting the direction for UX Research across a business or product line. You'll bring expertise in a wide … range of research and testing methods, and your insights will directly influence strategy and design decisions. Along the way, you'll also play a supportive role in mentoring fellow researchers, helping the team grow stronger together Focuses on customer and user needs by understanding use cases, integrating ...

seeking a talented UX Designer to join our dynamic team on a fixed-term contract. This is an exciting opportunity to shape user experiences for our innovative banking applications, driving design solutions that engage and empower our customers. Key Responsibilities: Lead the design process for our investments and pension … platforms, ensuring a user-centered approach. Collaborate with cross-functional teams to define and implement innovative design solutions that enhance user engagement. Utilize your storytelling skills to convey design concepts and user journeys to stakeholders, ensuring alignment and buy-in. Engage with stakeholders to gather requirements, feedback ...

Cleared User Researcher - Contract Rate: Up to £650 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced DV-cleared User Researcher to support the delivery of user-centred digital services within … central government environment. This is an excellent opportunity to work on a high-impact, secure programme where research plays a critical role in shaping policy-backed digital products and services. Key Requirements Active Developed Vetting (DV) clearance - must be current and transferable Strong experience working to GDS standards ...

doing This role is within a team of designers, researchers, content specialists and data analysts, working together to design and deliver high quality, user-centred mobile experiences. This is a mobile first project, with some responsibility for supporting web & browser journeys. As a Product Designer, it'll be your … role to: Deliver high quality visual and interaction design across the mobile app Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step through wireframing, journey mapping, prototyping, and delivery-ready screens Balance business requirements with user needs - you'll work with ...

Service Designer/User Researcher (Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred ...

potential We're looking for an experienced SC-cleared Content Designer to join a central government digital programme , helping to design clear, accessible and user-focused content for public-facing services. You'll work as part of a multidisciplinary team delivering services that meet the Government Service Standard . … alpha and beta phases Confidence working with senior stakeholders, policy teams and digital delivery colleagues Responsibilities Create clear, concise and inclusive content that meets user needs and accessibility standards Use data, user research and testing to continually improve content journeys Collaborate closely with user researchers, designers ...

building responsive, accessible interfaces and scalable design systems that align seamlessly with brand storytelling. You will own the design of complex features, the user experience from discovery to delivery. Type: 3 Month Contract Day Rate: Market Rates (Outside IR35) Location: Manchester/Hybrid Start: ASAP Skills - Strong experience within … Product Design role, focused on user research, utilising a traditional UX centric approach for SaaS Platforms -Figma is the foundation of our work, so advanced fluency in Variables and Dev Mode is essential. -Strong Design approach, produce user-centred design solutions, transform product ideas from concept through ...

quantitative, and behavioural data into clear, actionable insights Create compelling presentations and strategic recommendations Identify patterns and opportunities across multiple data sources Collaborate with research, product, design, and delivery teams Support user-centred approaches and strategic decision-making Help define and build the Insight Planning capability About … teams Strategic thinker with experience in complex organisations Self-starter who can shape ways of working Background Likely from roles such as Insight Planner, User Research, Customer Insight, or Product Insight. Nice to Have Product/digital experience Public sector exposure ...

assisted workflows Defining design systems, reusable components and best practices for AI-powered products Working directly in code to prototype and refine user experiences Partnering closely with Product Managers, Engineers and AI specialists to shape product direction Designing for emerging AI challenges including uncertainty, latency, trust and multi-step … interactions Conducting user research and usability testing to continuously improve experiences Contributing to the long-term design language and roadmap for AI-enabled products What We're Looking For: Experience in Product Design, Design Engineering, Front-End Engineering or a hybrid Design/Development role Expert-level Figma ...

facilitate workshops, co-design sessions, and stakeholder alignment activities Produce journey maps, service blueprints, and experience maps to a high standard Work closely with user researchers to keep design decisions evidence-led Contribute to alpha and beta phases and support GDS service assessments Present design work clearly to senior ...

within complex systems, particularly mission planning and control environments Define and maintain Human-Computer Interface (HCI) design artefacts and specifications Lead and support structured user engagement activities to inform design decisions Contribute to a human-centred design approach through task analysis and requirements development Collaborate with multi-disciplinary teams … including systems and software engineering Provide input to demonstrator activities, including planning and facilitating user trials and engagement sessions Deliver technical briefings and stakeholder updates as required Skills & Experience Required Membership (or working towards membership) of the Chartered Institute of Ergonomics and Human Factors (CIEHF) Proven experience applying Human ...

building team capability to deliver the roadmap Assisting the PO with: Writing stories Communicating with the team's stakeholders Making judgement calls on priorities User research and representing the team's customers Prioritising the backlog Establishing and maintaining the roadmap and vision for the team's products Standing ...

innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform … analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful ...

tools across Teaching & Learning environments. Working closely with Human-Centred Design specialists and key stakeholders, you will be responsible for creating clear, engaging and user-focused content that supports adoption, learning and real-world use of Microsoft Copilot tools. Key Responsibilities: * Design and develop clear, user-centred content … materials * Create digital content including guides, walkthroughs, toolkits and learning resources * Translate complex technical concepts into simple, practical and accessible content * Help create coherent user journeys and experiences across multiple content touchpoints * Work closely with UX, Human-Centred Design and stakeholder teams * Apply accessibility and inclusive design principles throughout ...

high-profile central government digital programme. This role focuses on measuring, analysing, and improving service performance using data-driven insight, helping to optimise user journeys and drive continuous service improvement across complex government environments. This is a hands-on analytical role, working closely with product managers, user researchers … Google Sheets (advanced analysis) SQL for data extraction and manipulation Experience working with web analytics tools (e.g. Google Analytics, Adobe Analytics) Strong understanding of user-centred design and digital service optimisation Ability to communicate insights clearly to both technical and non-technical stakeholders Experience working in Agile, multidisciplinary teams ...

September Overview We are looking for an experienced Content Designer to join a high-impact NHS programme. You will be responsible for creating clear, user-centred content that meets GDS standards and works for a diverse range of users in a complex healthcare environment. You will work closely with … multidisciplinary teams including UX designers, researchers, product managers, and developers to ensure content is accessible, consistent, and aligned to user needs throughout the delivery lifecycle. Key Responsibilities Design and deliver clear, accessible content across digital NHS services and products Apply GDS content design principles and the NHS content style ...