USER RESEARCHER - OUTSIDE IR35 - 12 MONTHS Loriens leading Public Sector client is looking for an experienced User Researcher to join their team on an initial 12 month contract with good chance of extension. Successful candidates must be Scotland based and able to work hybrid out of Edinburgh. Job description's and Duties duties : Establish and collaborate with targeted … user groups to gather information about their current experience, pain points and specific requirements Conduct focus groups and userresearch interviews; assist with usability testing; document findings & recommendations' Understand qualitative & qualitative research methods Awareness of costs and budgets Confident in your presentation skills in order to present the findings & recommendations from userresearch to … business users Work closely within a multidisciplinary team, including web developers and programmers - including UX colleagues, UI developers and programmers Have an awareness of current technology/user-centred trends Ensure all work and research comply with the law and equal opportunities policies Be the Voice of the User for the project Assist with identification and creation More ❯
Job Title: UX Designer/User Researcher Location: Hybrid - London or Bristol (80% Remote working) Duration: 12 Months Clearance Required: Active MOD SC - Sole UK National required Rate: £750 per day - PAYE via Umbrella Only Overview: Working within an agile digital delivery team developing and supporting a mission critical application for the UK MOD, with instances hosted on both … secure cloud platform (AWS) and on VMs hosted a managed on-prem hosting environment. The application is extant and Live. You are to be the lead UX Designer and User Researcher, working with a Product Owner proactively engaging with the Client's broad array of senior (MOD) military and civilian senior stakeholders and end User representatives, gain understanding … of user needs based on different personas, capturing and turning that into designs that can be agreed with the Users and implemented into the application by the developers. You will have experience of working with users in Public Sector (ideally Defence specifically), of various userresearch techniques, including conducting User interviews, creating personas, mapping userMore ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
Job Title: User Researcher Location: Newcastle upon Tyne, UK (Hybrid) Employment Type: 6 Months Contract My client, a leading global professional services company specializing in digital transformation and management consulting , is looking for a skilled User Researcher to join their team. This is a hybrid role, requiring you to be on-site 3 days a week in Newcastle … upon Tyne . You'll be responsible for planning and executing userresearch to inform policy and service design. Responsibilities: Plan and design comprehensive userresearch programs. Conduct contextual and discovery phase research. Analyze both quantitative and qualitative research data. Work across different phases of userresearch (Discovery, Alpha, Beta, Live). Embed … user-centered design practices into an agile workflow. Skills & Experience: Previous experience as a User Researcher or in a related research field. Demonstrable knowledge of a variety of research methods. Proven experience in a user-centered design environment. Experience in conducting both quantitative and qualitative data analysis. Active SC clearance is required. This is a More ❯
User Researcher 6-7 months London or Leeds/Remote - Up to 1 day per week on-site £490 per day - Umbrella only Responsible for using a variety of research methodologies to develop customer insights for brand experiences and communications that are highly interactive for web, mobile and other digital applications. Techniques may include ethnographic research, generative … research, quantitative research, workshops, third-party research, surveys, focus groups, social listening, prototyping, usability and accessibility testing. Interprets and analyzes research data, mining it for relevant information; often holds a technical or statistical background, analytical skills, and experience in userresearch Sensitive material to do with cervical screening (sexual assault, medical trauma, LGBTQIA+ experiences … Planning, executing and reporting research that will shape services as a standalone user researcher Expected to have deep userresearch experience, including creating safeguarding practices and approaches Experience with content testing with a focus on inclusivity and accessibility Good communicator, able to manage complex stakeholder landscapes and influence people's decisions All profiles will be reviewed More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯
to Cheshire site) Duration: 6 months + possible renewals We re looking for a Senior UX Designer to join our client's dynamic Engineering team. Are you a creative, user-focused designer with a passion for building accessible and intuitive digital experiences? In this role, you'll be responsible for designing inclusive, seamless, and engaging user experiences across … our clients digital services. You'll conduct userresearch, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct userresearch, usability testing, and … such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices More ❯
Cheshire, Neston, Cheshire West and Chester, United Kingdom
The Bridge IT Recruitment
to Cheshire site) Duration: 6 months + possible renewals We’re looking for a Senior UX Designer to join our client's dynamic Engineering team. Are you a creative, user-focused designer with a passion for building accessible and intuitive digital experiences? In this role, you'll be responsible for designing inclusive, seamless, and engaging user experiences across … our clients digital services. You'll conduct userresearch, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct userresearch, usability testing, and … such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices More ❯
Neston, Merseyside, North West, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
to Cheshire site) Duration: 6 months + possible renewals We're looking for a Senior UX Designer to join our client's dynamic Engineering team. Are you a creative, user-focused designer with a passion for building accessible and intuitive digital experiences? In this role, you'll be responsible for designing inclusive, seamless, and engaging user experiences across … our clients digital services. You'll conduct userresearch, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct userresearch, usability testing, and … such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SR2
User Researcher – SC Cleared | Data Projects | Outside IR35 | Remote | £450/day We’re hiring a contract User Researcher to support a public sector consultancy client on a data-driven project within central government.This role requires active SC Clearance and experience working with data-focused multidisciplinary teams . You’ll be responsible for planning and conducting userresearch across a complex service landscape, feeding into design and development of tools and services that help drive better outcomes through data. Contract Details: Rate: £450/day (Outside IR35) Location: Remote, mainly with occasional London (UK-based only) Start: ASAP Length: Initially until end of January (with potential extension) Key Requirements: Current SC Clearance (essential) Experience working … in central government or wider public sector Strong understanding of GDS service standards and UCD principles Hands-on experience conducting qualitative and quantitative userresearch Confidence working with data teams – understanding data workflows, pipelines, analytics or visualisation tools is a plus Able to work within Agile multidisciplinary teams (product, design, data, dev) Comfortable leading userresearchMore ❯
User Researcher £500 to 575 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Contract Role: User Researcher - Public Sector Focus Day Rate: £500-£575/day (Inside IR35) Contract Length: 6 months (extensions likely) Location: Remote-first (UK-based) with occasional travel to London Clearance: Active SC clearance or eligible (no sponsorship available) We're seeking … experienced User Researchers to join high-impact digital transformation programmes in the UK public sector and public health space. These are contract roles suited to professionals from a consulting background, confident working in complex, multi-stakeholder environments. You will play a critical role in shaping services that meet real user needs, delivering evidence-based insights in line with … GDS (Government Digital Service) standards . What You'll Do Lead, plan, and deliver userresearch across the full digital service lifecycle. Collaborate with multi-disciplinary teams to ensure services are user-centred and accessible. Apply a range of qualitative and quantitative research methods to generate actionable insights. Produce artefacts including personas, journey maps, and researchMore ❯
User Researcher 6 Months Hybrid - London 2 days per week (Inside IR35) £590 per day (Inside IR35) ***Due to the nature of the client, the selected candidate must be eligible for SC Clearance and have at least 5 years' residence in the UK*** The ideal candidate will have experience in GDS projects and have experience of Service Design Requirements … for the role Strong experience in userresearch, service design, or human-centred design Strong portfolio of research work demonstrating strategic impact, storytelling, and end-to-end capability Deep expertise in user-centred design principles and research methodologies Experience working within agile teams Skilled in planning, conducting, and analysing research independently Able to communicate … findings clearly and influence decision-making at all levels Comfortable facilitating workshops and engaging senior stakeholders Familiarity with accessibility standards (e.g., WCAG) and inclusive research practices Understanding and experience of Government Digital Services (GDS) Desirables Exposure to digital service delivery and integration with design systems Degree in UserResearch, Psychology, HCI, Anthropology, or a related discipline Disclaimer More ❯
Senior/Lead Service Designer/User Researcher Contract Remote £450-£500pd We are seeking a highly skilled Senior or Lead Service Designer/User Researcher to join our team. The ideal candidate will have a strong background in service design, userresearch, and user experience, with a proven track record of delivering impactful solutions … in a government context. Key Responsibilities: Lead the design and implementation of service design initiatives, ensuring alignment with user needs and business objectives. Conduct userresearch to gather insights that inform design decisions and improve service delivery. Facilitate assessments and workshops that evaluate service design effectiveness, demonstrating strong Government Digital Service (GDS) credentials. Provide examples of past … assessments where you identified challenges, developed strategies to overcome them, and implemented solutions that enhanced user experiences. Collaborate with cross-functional teams in an Agile environment to iterate on designs and drive continuous improvement. Engage with stakeholders at various levels to deliver clear communication around design processes and outcomes. Qualifications: Proven experience as a Senior or Lead Service Designer More ❯
Outside IR35 We are seeking a highly skilled Service Designer to join our dynamic team. The ideal candidate will be responsible for designing and enhancing services, ensuring they meet user needs and align with business goals. The successful applicant will have a strong understanding of user-centred design principles and methodologies, as well as experience in delivering services … that are efficient, effective, and enjoyable for users. Key Responsibilities: - Collaborate with stakeholders to identify user needs and service requirements. - Conduct userresearch, including interviews, surveys, and usability testing, to gather insights and inform design decisions. - Create service blueprints, user journey maps, and prototypes to visualise service delivery processes. - Work closely with cross-functional teams, including … standards and guidelines to ensure consistency across services. - Facilitate workshops and design sessions to engage stakeholders and gather feedback on service concepts. - Continuously iterate on service designs based on user feedback and performance data. Required Skills and Qualifications: - Proven experience as a Service Designer or in a similar role. - Strong understanding of Government Digital Service (GDS) principles and frameworks. More ❯
Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: 300- 600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or More ❯
User Researcher 6-7 months London/Remote - ad hoc travel to London 490 per day - Umbrella only Responsible for using a variety of research methodologies to develop customer insights for brand experiences and communications that are highly interactive for web, mobile and other digital applications. Techniques may include ethnographic research, generative research, quantitative research, workshops, third-party research, surveys, focus groups, social listening, prototyping, usability and accessibility testing. Interprets and analyzes research data, mining it for relevant information; often holds a technical or statistical background, analytical skills, and experience in user research. All profiles will be reviewed against the required skills and experience. Due to the high number of applications More ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Experis
Role Title: User Researcher Location: Hybrid - Worthing 2 days a week on site Duration: 6 months contract 540 Role Description: Required Skills: A User Story (4) B User Query (4) Generate new and useful user insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for … users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a … digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material. Work closely with designers, business analysts and software developers to turn user data into actionable user stories More ❯
Worthing, West Sussex, United Kingdom Hybrid / WFH Options
Experis
Role Title: User Researcher Location: Hybrid - Worthing 2 days a week on site Duration: 6 months contract £540 Role Description: Required Skills: A User Story (4) * B User Query (4) Generate new and useful user insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for … users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a … digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material. Work closely with designers, business analysts and software developers to turn user data into actionable user stories More ❯
develop mock-ups, wireframes, and a clickable interactive prototype.Working closely with senior business stakeholders and a Business Analyst to gather requirements, you’ll help develop a clear vision, develop user stories, and understand ways to improve business processes.You will also work on upscaling the application, focusing on Persona Based Dashboards that will have a close tie into the prototype … product. Activities Conduct userresearch and analyze user behaviour to inform design decisions. Create wireframes, prototypes, and high-fidelity mockups for web and mobile applications. Design user interfaces that are visually appealing, consistent, and aligned with brand guidelines. Collaborate with cross-functional teams to define user requirements and translate them into design solutions. Conduct usability … design. Candidate Requirements Proven experience as a UI/UX Designer or similar role. Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar. Strong understanding of user-centered design principles and responsive design. Experience with prototyping tools and usability testing. Excellent communication and collaboration skills. Portfolio showcasing relevant design projects and process. Familiarity with HTML, CSS More ❯
the CTO organisation. This team is leading a company-wide "everything-as-code" initiative, transforming how policies, standards, and controls are managed. The role focuses on designing and developing user-centred services that reduce friction and manual effort, while promoting cultural change across the organisation. You'll lead service development efforts, create journey maps and blueprints, and embed design … thinking into engineering workflows to deliver meaningful, iterative solutions. Key Responsibilities Use Figma and other tools to create intuitive wireframes, prototypes, and mock-ups that reflect user-centred design principles. Facilitate design thinking workshops and translate complex business requirements into elegant, user-friendly service solutions. Conduct userresearch, usability testing, and feedback analysis to inform service … development. Present service concepts and progress confidently to stakeholders at all levels. Stay current with service design and development trends, introducing innovative solutions that enhance user experience and business outcomes. Manage stakeholder relationships and ensure user needs are prioritised throughout the development process. Essential Criteria Proven experience as a Service Designer/Developer, with a track record of More ❯
Join Our Team as a UX Designer! Location: Coedkernew, Newport | Contract Type: Temporary (6 Months) | Full-Time Are you passionate about creating user-centric designs? Do you have a knack for transforming complex financial concepts into intuitive experiences? If so, we want YOU to join our dynamic team at [Company Name], a leading Financial Institution & Insurance provider! What You … ll Do: As a UX Designer, you will play a vital role in enhancing our digital products. Your creativity and expertise will help us deliver seamless user experiences that resonate with our clients. Here's what you can expect: Collaborate with cross-functional teams to understand user needs and business goals. Conduct userresearch and usability … and identify pain points. Design wireframes, prototypes, and high-fidelity mockups that reflect our brand and engage users. Iterate on designs based on feedback and analytics to continuously improve user satisfaction. Stay updated on industry trends and best practises to keep our products at the forefront of innovation. What We're Looking For: To thrive in this role, you More ❯
Join Our Team as a UX Designer! Location: Coedkernew, Newport Contract Type: Temporary (6 Months) Full-Time Are you passionate about creating user-centric designs? Do you have a knack for transforming complex financial concepts into intuitive experiences? If so, we want YOU to join our dynamic team at Company Name , a leading Financial Institution & Insurance provider! What You … ll Do: As a UX Designer, you will play a vital role in enhancing our digital products. Your creativity and expertise will help us deliver seamless user experiences that resonate with our clients. Here's what you can expect: Collaborate with cross-functional teams to understand user needs and business goals. Conduct userresearch and usability … and identify pain points. Design wireframes, prototypes, and high-fidelity mockups that reflect our brand and engage users. Iterate on designs based on feedback and analytics to continuously improve user satisfaction. Stay updated on industry trends and best practises to keep our products at the forefront of innovation. What We're Looking For: To thrive in this role, you More ❯
content that enhances usability and clarity. Write clear, concise, and compelling microcopy, UI text, error messages, and product guidance. Develop and maintain a consistent voice and tone across all user touchpoints. Contribute to userresearch and usability testing to validate content effectiveness. Help define and evolve our content strategy, guidelines, and best practices. Stay informed about industry … We're Looking For Proven experience as a UX Writer, Content Designer, or similar role in a product-focused environment. Exceptional writing, editing, and proofreading skills. Strong understanding of user-centered design principles and content accessibility. Comfortable working collaboratively in cross-functional teams . Excellent communication, time management, and organizational skills. A portfolio demonstrating your best UX/content … design work (microcopy, flows, style guides, or case studies). Nice to Have Experience working on Trust & Safety, compliance, or other high-stakes user experiences. Familiarity with design tools (e.g., Figma, Sketch) and content management systems. Knowledge of localization and writing for global audiences. Why Join Us Be part of a mission-driven team that's shaping safe, inclusive More ❯
European launch just around the corner, this is a brilliant opportunity to make a real impact on acquisition and retention across their website. What you'll be doing Conducting userresearch and usability testing to uncover insights and opportunities. Designing intuitive, engaging experiences that drive acquisition and customer loyalty. Collaborating with product, marketing, and development teams to deliver … your design approach, ensuring accessibility and cultural relevance. What we're looking for Strong background in UX design with proven experience in optimising websites for growth and retention. A research-driven mindset - you know how to turn insights into action. Confident working in an iterative, feedback-friendly environment. Experience designing for European markets Ability to work independently while collaborating … teams. The details Contract: 6 months, freelance Day rate: £300/day, Outside IR35 Location: Remote with occasional visits to Surrey or Central London If you're a curious, user-focused designer who loves blending research with creative problem-solving, we'd love to hear from you. More ❯