25 of 25 Contract User Research Jobs in the UK

Job Posting: User Researcher (SC Cleared) Location: Corsham (2 days per week onsite) Clearance: Active SC required from day one Contract: Initial 3 months, with potential extension for long term contract Rate: DOE/(Outside IR35) About the Role Our client is seeking an experienced Security Cleared User Researcher to support user research and adoption studies … development of the Test and Evaluation Marketplace application. You will engage directly with users and stakeholders to gather requirements, ensuring that solutions are usable, valuable, and aligned to genuine user needs. Your insights will play a key role in shaping product and service design at programme level. User Researcher Responsibilities Plan and conduct a range of qualitative and … quantitative user research, including interviews, surveys, and usability testing. (Note: No personal data will be collected as part of these activities.) Engage with users and stakeholders to collate requirements and identify opportunities to improve product usability and value. Work closely with Product, Service, and Engineering teams to translate research insights into actionable recommendations. Carry out benefits assessments More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯

Senior User Researcher - Local Government/Public Sector Contract: 12 months Location: London (2 days on-site per week) IR35: Inside IR35 Experience required: Local Government/Council experience (essential) A fantastic opportunity has arisen for an experienced Senior User Researcher to support a major Central Government digital programme focused on improving public-facing services and digital products … used across the UK. You will conduct high-quality strategic research with citizens, service users, and local government teams to shape user-centred design, product direction and organisational decision-making. This role requires someone with strong expertise in end-to-end user research and a background working with local authorities or councils to understand how public … services operate at a local level. What You'll Do As a Senior User Researcher , you will: Lead and deliver a wide range of user research projects (discovery through to evaluative) involving local government officers and end users Plan, design and conduct research using both qualitative and quantitative methods Run research activities end-to-end More ❯

Job Title: User Researcher/Business Analyst (AI Projects) Clearance Required: SC Start Date: Immediate Contract Duration: Until March 2026 (with potential extension) Role Overview The User Researcher/Business Analyst will support user research and adoption studies across AI-focused projects. The role aims to ensure that solutions are usable, valuable, and aligned with user … inform product and service design. The successful candidate will work closely with multidisciplinary teams to drive evidence-based decision-making and maximise project benefits. Key Responsibilities Plan and conduct user research , including qualitative and quantitative methods such as interviews, surveys, and usability testing. Note: Personal data will not be collected as part of these activities. Collaborate with Product … Service, and Engineering teams to translate user insights into actionable requirements and improvements. Perform benefits assessments to measure the impact, effectiveness, and value delivered by AI solutions. Analyse and synthesise research findings , producing clear and structured reports, insights, and recommendations. Present findings to stakeholders , enabling informed decision-making at programme and project levels. Required Skills & Experience Proven experience More ❯

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes. Key Responsibilities: Lead research planning, method selection and end to end delivery within agile teams Run programmes of research across several workstreams and translate findings into clear actions Facilitate workshops, shape discovery and alpha activity, and influence senior stakeholders Define research standards, processes and strategy for consistent, high quality output More ❯

Our Defence client are looking for a User Researcher/BA to support user research and adoption studies for the AI projects, driving solutions which are usable, valuable, and aligned with Defence user needs, while informing product and service design through structured insights and benefits assessments. Plan and conduct qualitative and quantitative user research More ❯

Our client are looking for someone to support user research and adoption studies for the development of the Test and Evaluation Marketplace application. Engage with users to collate stakeholder requirements to drive solutions which are usable, valuable, and aligned with user demands, while informing product and service design through structured insights and benefits assessments. Plan and conduct … qualitative and quantitative user research (e.g., interviews, surveys, usability testing). (NB - the Supplier will not collect personal data as part of these activities) Collaborate with Product, Service, and Engineering teams to translate insights into actionable improvements. Conduct benefits assessments to measure impact and value delivered. The role is outside IR35 Present findings to stakeholders to inform programme More ❯

Hours: Standard business hours About the Role As a Product Marketing Manager , you'll play a pivotal role in shaping go-to-market strategies, leading impactful campaigns, and driving user engagement across products and markets. You'll leverage research, market insights, and data analysis to inform marketing decisions, craft compelling narratives, and deliver measurable business outcomes. Working with … minimal supervision, you'll act as a strategic partner to cross-functional teams-helping define product positioning, messaging, and user journeys that resonate with the target audience. You'll also foster an inclusive, collaborative environment that encourages diverse perspectives and equitable decision-making. Responsibilities Strategic Planning: Collaborate with regional and functional teams to develop marketing plans, define objectives, prioritize … Campaign Management: Lead medium- to large-scale marketing campaigns from concept to launch. Measure and analyze performance, optimize for results, and ensure alignment with organizational goals and OKRs. Market & User Insights: Identify research needs, scope and manage user research projects, and synthesize insights to inform product and marketing strategies. Go-to-Market Execution: Assess market opportunities More ❯

Hours: Standard business hours About the Role As a Product Marketing Manager , you'll play a pivotal role in shaping go-to-market strategies, leading impactful campaigns, and driving user engagement across products and markets. You'll leverage research, market insights, and data analysis to inform marketing decisions, craft compelling narratives, and deliver measurable business outcomes. Working with … minimal supervision, you'll act as a strategic partner to cross-functional teams-helping define product positioning, messaging, and user journeys that resonate with the target audience. You'll also foster an inclusive, collaborative environment that encourages diverse perspectives and equitable decision-making. Responsibilities Strategic Planning: Collaborate with regional and functional teams to develop marketing plans, define objectives, prioritize … Campaign Management: Lead medium- to large-scale marketing campaigns from concept to launch. Measure and analyze performance, optimize for results, and ensure alignment with organizational goals and OKRs. Market & User Insights: Identify research needs, scope and manage user research projects, and synthesize insights to inform product and marketing strategies. Go-to-Market Execution: Assess market opportunities More ❯

User Researcher - URGENT Requirement We're seeking an experienced User Researcher (SFIA Level 4) to join our public sector client on a hybrid basis (Worthing office once every two months). Start Date: ASAP Contract: Until 31st March 2026 (extension likely) Rate: £495 inside IR35 Equipment: BYOD Key Responsibilities: Plan, design, and conduct user research to … must have proven experience working on Government projects Lead usability testing and analyse findings to shape product direction. Collaborate with designers, analysts, and developers to turn insights into actionable user stories. Mentor junior researchers and share best practices across teams. Essential Skills: Proven experience in usability testing, research strategy, and workshop facilitation. Strong analytical skills and ability to … advocate for user needs. Expertise in user-cantered design, audience modelling, and agile environments. More ❯

Head of User-Centred Design - Defence Sector Location: Remote with occasional travel to Corsham Clearance: SC Contract Type: Contract, 4 months Rate: Circa £700 per day, Inside IR35. We are seeking an experienced Head of User-Centred Design (UCD) to lead the strategy, capability, and delivery of user-centred design across a high-impact defence programme. This … are designed, tested, and delivered to meet the unique needs of users operating in secure and mission-critical environments. Role Overview: You'll lead a multidisciplinary design function - spanning User Research , Service Design , Interaction Design , and Content Design - ensuring that every product and service is intuitive, inclusive, and effective. Working alongside engineering, product, and delivery teams, you'll … champion evidence-based design and embed user needs at the heart of every decision. Key Responsibilities: Set the vision, strategy, and standards for user-centred design across defence digital programmes. Build and lead a high-performing UCD team, nurturing skills in research, design, and accessibility. Oversee the delivery of design outcomes across multiple workstreams, ensuring alignment with More ❯

Are you a creative UX Designer ready to make an impact? Join our dynamic team in the banking industry and help us craft exceptional user experiences for millions of customers! Role: UX Designer Duration: 6 Months (extension options) Location: Edinburgh (Hybrid 2 days in office) Inside ir35 About Us We are a leading organization in the UK banking sector … Do As a UX Designer, you'll take ownership of your design output while collaborating with a talented design team. Your creativity and expertise will shine as you: Craft User Journeys: Skilfully design end-to-end experiences using components from a central design system, ensuring a cohesive and engaging journey for our users. Prototype with Flair: Bring your designs … to life using tools like Sketch, InVision, Figma, Axure, or Adobe XD, creating interactive prototypes that wow stakeholders. Balance Needs: Gather user research and insights to align business requirements with user needs, advocating for what's right for our customers. Adapt & Guide: Navigate technical constraints while providing guidance on the best possible user experience across various More ❯

Are you a creative UX Designer ready to make an impact? Join our dynamic team in the banking industry and help us craft exceptional user experiences for millions of customers! Role: UX Designer Duration: 6 Months (extension options) Location: Edinburgh (Hybrid 2 days in office) Inside ir35 About Us We are a leading organization in the UK banking sector … Do As a UX Designer, you'll take ownership of your design output while collaborating with a talented design team. Your creativity and expertise will shine as you: Craft User Journeys: Skilfully design end-to-end experiences using components from a central design system, ensuring a cohesive and engaging journey for our users. Prototype with Flair: Bring your designs … to life using tools like Sketch, InVision, Figma, Axure, or Adobe XD, creating interactive prototypes that wow stakeholders. Balance Needs: Gather user research and insights to align business requirements with user needs, advocating for what's right for our customers. Adapt & Guide: Navigate technical constraints while providing guidance on the best possible user experience across various More ❯

define the customer journey/s across digital and non-digital touchpoints as well as the operations, capabilities and technology needed to support it. Translate business inputs, customer insights, user requirements and high-level concepts into actionable service design solutions and step-by-step experiences, guiding teams from vision into detailed delivery Independently assess and own delivery of all … visual artefacts to communicate systems thinking. Bring experience beyond digital, including contact centres, expert advisory services, or other complex service environments Help plan, support and/or execute additional user research to ensure we are seeking right customer insight to aid business decisions A willingness to develop and present thoughtful, innovative service solutions that enhance and improve the … E2E experience, as it pertains to the user needs and business context you are trying to meet. Give and solicit feedback from others in the team to continually improve quality and understanding. Raise issues or opportunities to improve solutions, outcomes, process and quality as needed. Be ready to support with other design-related task requests such as research More ❯

commercial, running workshops and discovery sessions and keeping stakeholders aligned and up to date. What You'll Do: Own and manage the product backlog for your squad, writing clear user stories and prioritising features based on customer value and business impact. Lead sprint planning, stand-ups, and retrospectives, ensuring delivery is focused and efficient. Translate strategic goals into actionable … clear outcomes and measurable success criteria. Track progress against OKRs and ensure delivery aligns with roadmap and customer needs. Introduce new AI techniques to the team Conduct and interpret user research Validate decisions with qualitative and quantitative data Use insights to refine features and inform the roadmap What We're Looking for: Experience in a Product role (can More ❯

the Access Portal, focusing on improvements to bulk patient allocation, linked patient account processing, and the overall patient allocation workflow. Collaborate with the Business Analyst and Service Designer on user research and service design activities to refine requirements and develop new user stories. Ensure all development aligns as closely as possible with the boards digital standards. Conduct … functional testing of new and existing User Stories. Create and update business process diagrams and documentation for Power Automate Flows. Essential Skills and Experience: Proven experience as a Senior Developer with the Microsoft Power Platform, specifically including Power Apps, Power Pages, and Power Automate. Strong knowledge and practical experience with Azure DevOps for managing tasks, tracking progress, and adhering … to Agile development methodologies, including two-weekly sprints. Experience in implementing bug fixes and applying system improvements based on user-centric design principles. Ability to work effectively in a team and contribute to a project with strict timescales Strong experience in the Public Sector. Please apply by submitting your latest CV for immediate review by our Talent team. Thank More ❯

My client is looking for a Senior Software Developer with solid technology skills, but who is also passionate about improving outcomes and the user experience. Youll be reliable in your own deliverables but also curious about and offer innovative ideas to others in a mutli-disciplinary team. Our work culture is inclusive, modern, friendly, and democratic. We look for … Ways of working Developing digital solutions delivered to the GDS standard Demonstrable experience working on Agile environments Demonstrable experience working on product development environments based on observation, experimentation and user research Demonstrable experience working in multi-disciplinary/DevOps teams which include product owner/manager, UX designers, UX researchers, Developers, Platform engineers, etc Demonstrable experience working on More ❯

Our client are looking for someone to support user research and adoption studies for the development of the Test and Evaluation Marketplace application. Engage with users to collate stakeholder requirements to drive solutions which are usable, valuable, and aligned with user demands, while informing product and service design through structured insights and benefits assessments click apply for More ❯

roadmap to expand customer channel options. Create cost-effective, scalable components aligned with our micro-component strategy. Drive digital design and delivery across end-to-end customer journeys. Conduct user research, analyze market trends, and identify customer pain points. Engage and manage stakeholders across operations, legal, and compliance. Build and maintain Management Information (MI) to support strategic decisions. … and challenge existing norms. Oversee Technology and Business OKRs, driving continuous improvement. Manage governance activities including Cloud and Data Governance within OBKYC. Key Requirements: Proven experience in digital or user-centric product roles. Strong background in onboarding and KYC/CDD solutions. Excellent prioritization and decision-making skills. Ability to influence and engage stakeholders at all levels. Commercial acumen More ❯

coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated risks. Apply Agile methods and tools effectively within multi-disciplinary teams. Improvement & Monitoring Document work using standard tools … methods, and prototyping techniques. Contribute to user experience design and iterate design patterns. Challenge existing constraints, adapt processes, and champion user research. Ideate, test, and evaluate multiple solutions, aligning with best practice and policy. Communications Communicate complex and sensitive information clearly and confidently. Manage stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout the organisation. Provide constructive feedback and champion a user-centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support budgeting and financial planning activities. Essential Skills & Experience Significant experience as a More ❯

coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated risks. Apply Agile methods and tools effectively within multi-disciplinary teams. Improvement & Monitoring Document work using standard tools … methods, and prototyping techniques. Contribute to user experience design and iterate design patterns. Challenge existing constraints, adapt processes, and champion user research. Ideate, test, and evaluate multiple solutions, aligning with best practice and policy. Communications Communicate complex and sensitive information clearly and confidently. Manage stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout the organisation. Provide constructive feedback and champion a user-centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support budgeting and financial planning activities. Essential Skills & Experience Significant experience as a More ❯

code platforms (Power Platform) and Python Make technical and architectural decisions for AI projects Build solutions using AI frameworks (LangChain) and cloud AI services Collaborate with product owners and user researchers Provide technical direction to team of 15 Essential Skills Strong low-code/no-code platform experience (Power Platform) - disqualifying if absent Python proficiency for AI development AI More ❯

code platforms (Power Platform) and Python Make technical and architectural decisions for AI projects Build solutions using AI frameworks (LangChain) and cloud AI services Collaborate with product owners and user researchers Provide technical direction to team of 15 Essential Skills Strong low-code/no-code platform experience (Power Platform) - disqualifying if absent Python proficiency for AI development AI More ❯

processes, systems and data, particularly around vulnerability management Share analysis and findings with service owners and project teams Identify opportunities for improvement across processes and services Work closely with User Researchers and Service Designers to ensure services meet user needs Support ongoing monitoring of services, including measurement through KPIs Contribute to several concurrent projects across organisational boundaries Skills More ❯

complexity change initiatives Model business processes and contribute to target operating models Collaborate with delivery teams to scope MVPs and visualise outcomes Support supplier selection and procurement processes Champion user needs and collaborate with user researchers Mentor junior analysts and contribute to communities of practice Essential Skills & Experience 5+ years in Business Analysis or Project Management Strong stakeholder … This is a chance to contribute to meaningful public service transformation, working with a collaborative and forward-thinking team. You'll be part of a programme that values innovation, user focus, and strategic thinking. More ❯