1 to 25 of 36 Contract User Research Jobs in the UK

Senior User Researcher - Agentic AI/Quantitative Research Outside IR35: £475 - £525 5 month initial contract, likely to extend ASAP Start Once a week/once every 2 weeks to London We are seeking an experienced Senior User Researcher to support a government department on a high-profile programme of work. The role will involve leading user research for the design and delivery of advanced AI/LLM-powered products and services , ensuring that accessibility, privacy, and safeguarding requirements are embedded into solutions at scale. You must either hold or be eligible for SC for this position. Key Responsibilities Lead the planning, design, and execution of user research activities for AI/LLM … powered services. Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments. Evaluate and provide recommendations for training data collection, categorisation, and labelling from a user-centred perspective. Test and assess AI/LLM model outputs against user requirements, accessibility standards, and regulatory frameworks. Collaborate with AI More ❯

Job Title: User Experience Design - Service Designer Location: Newcastle, Cobalt Business Park Working Model: Hybrid Contract Duration: 1 December 2025 - 30 September 2026 Pay Rate: £292/day PAYE | £388/day Umbrella Job Description As a Service Designer , you will lead a human-centred design approach across all project phases - from discovery and problem framing to solution development … and implementation. You will conduct deep ethnographic and user research to understand user needs, behaviours, and challenges, translating insights into clear and actionable design direction. You will act as a subject matter expert , guiding team decisions, supporting collaboration across multiple workstreams, and solving complex design problems while balancing user needs with business, technical, and brand considerations. … Key Responsibilities Lead and apply human-centred design methodologies across discovery delivery. Conduct ethnographic research and advanced UX/user research to uncover insights. Synthesise findings into meaningful service concepts and recommendations. Facilitate workshops to gather insights, align stakeholders, and drive collaboration. Create user journey maps and service blueprints to visualise end-to-end experiences. Develop More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

Job Posting: User Researcher (SC Cleared) Location: Corsham (2 days per week onsite) Clearance: Active SC required from day one Contract: Initial 3 months, with potential extension for long term contract Rate: DOE/(Outside IR35) About the Role Our client is seeking an experienced Security Cleared User Researcher to support user research and adoption studies … development of the Test and Evaluation Marketplace application. You will engage directly with users and stakeholders to gather requirements, ensuring that solutions are usable, valuable, and aligned to genuine user needs. Your insights will play a key role in shaping product and service design at programme level. User Researcher Responsibilities Plan and conduct a range of qualitative and … quantitative user research, including interviews, surveys, and usability testing. (Note: No personal data will be collected as part of these activities.) Engage with users and stakeholders to collate requirements and identify opportunities to improve product usability and value. Work closely with Product, Service, and Engineering teams to translate research insights into actionable recommendations. Carry out benefits assessments More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯

Senior User Researcher - Local Government/Public Sector Contract: 12 months Location: London (2 days on-site per week) IR35: Inside IR35 Experience required: Local Government/Council experience (essential) A fantastic opportunity has arisen for an experienced Senior User Researcher to support a major Central Government digital programme focused on improving public-facing services and digital products … used across the UK. You will conduct high-quality strategic research with citizens, service users, and local government teams to shape user-centred design, product direction and organisational decision-making. This role requires someone with strong expertise in end-to-end user research and a background working with local authorities or councils to understand how public … services operate at a local level. What You'll Do As a Senior User Researcher , you will: Lead and deliver a wide range of user research projects (discovery through to evaluative) involving local government officers and end users Plan, design and conduct research using both qualitative and quantitative methods Run research activities end-to-end More ❯

Job Title: User Researcher/Business Analyst (AI Projects) Clearance Required: SC Start Date: Immediate Contract Duration: Until March 2026 (with potential extension) Role Overview The User Researcher/Business Analyst will support user research and adoption studies across AI-focused projects. The role aims to ensure that solutions are usable, valuable, and aligned with user … inform product and service design. The successful candidate will work closely with multidisciplinary teams to drive evidence-based decision-making and maximise project benefits. Key Responsibilities Plan and conduct user research , including qualitative and quantitative methods such as interviews, surveys, and usability testing. Note: Personal data will not be collected as part of these activities. Collaborate with Product … Service, and Engineering teams to translate user insights into actionable requirements and improvements. Perform benefits assessments to measure the impact, effectiveness, and value delivered by AI solutions. Analyse and synthesise research findings , producing clear and structured reports, insights, and recommendations. Present findings to stakeholders , enabling informed decision-making at programme and project levels. Required Skills & Experience Proven experience More ❯

Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible for defining, executing … and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment. Contract Details This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of … days (pro-rata) . Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency More ❯

Our Defence client are looking for a User Researcher/BA to support user research and adoption studies for the AI projects, driving solutions which are usable, valuable, and aligned with Defence user needs, while informing product and service design through structured insights and benefits assessments. Plan and conduct qualitative and quantitative user research More ❯

Job summary Collaboration Services We deliver secure, user-focused digital platforms that enable collaboration and communication across health and social care. This includes a national communications platform with 1.7 million active users, ensuring the NHS workforce maximises technology to boost productivity. We simplify and enhance our external digital presence through a reliable, secure CMS-driven website experience, and provide … NHS Futures - a secure collaboration environment for national and international partners to share resources, manage programmes, and build communities beyond IT restrictions. Main duties of the job Write research plans for, and conduct user research for a specific product, service or programme Undertake quantitative research activities such as questionnaire design and analysis of quantitative data. Undertake … qualitative research activities such as interview design, moderation, usability testing, facilitating workshops, contextual enquiry, co-design, ethnographic research. Synthesize and present research findings to non - research colleagues. About us Our work supports the NHS to deliver high quality services for patients and best value for taxpayers. Our staff bring expertise across hundreds of specialisms -- including clinical, operational More ❯

Our client are looking for someone to support user research and adoption studies for the development of the Test and Evaluation Marketplace application. Engage with users to collate stakeholder requirements to drive solutions which are usable, valuable, and aligned with user demands, while informing product and service design through structured insights and benefits assessments. Plan and conduct … qualitative and quantitative user research (e.g., interviews, surveys, usability testing). (NB - the Supplier will not collect personal data as part of these activities) Collaborate with Product, Service, and Engineering teams to translate insights into actionable improvements. Conduct benefits assessments to measure impact and value delivered. The role is outside IR35 Present findings to stakeholders to inform programme More ❯

Hours: Standard business hours About the Role As a Product Marketing Manager , you'll play a pivotal role in shaping go-to-market strategies, leading impactful campaigns, and driving user engagement across products and markets. You'll leverage research, market insights, and data analysis to inform marketing decisions, craft compelling narratives, and deliver measurable business outcomes. Working with … minimal supervision, you'll act as a strategic partner to cross-functional teams-helping define product positioning, messaging, and user journeys that resonate with the target audience. You'll also foster an inclusive, collaborative environment that encourages diverse perspectives and equitable decision-making. Responsibilities Strategic Planning: Collaborate with regional and functional teams to develop marketing plans, define objectives, prioritize … Campaign Management: Lead medium- to large-scale marketing campaigns from concept to launch. Measure and analyze performance, optimize for results, and ensure alignment with organizational goals and OKRs. Market & User Insights: Identify research needs, scope and manage user research projects, and synthesize insights to inform product and marketing strategies. Go-to-Market Execution: Assess market opportunities More ❯

Hours: Standard business hours About the Role As a Product Marketing Manager , you'll play a pivotal role in shaping go-to-market strategies, leading impactful campaigns, and driving user engagement across products and markets. You'll leverage research, market insights, and data analysis to inform marketing decisions, craft compelling narratives, and deliver measurable business outcomes. Working with … minimal supervision, you'll act as a strategic partner to cross-functional teams-helping define product positioning, messaging, and user journeys that resonate with the target audience. You'll also foster an inclusive, collaborative environment that encourages diverse perspectives and equitable decision-making. Responsibilities Strategic Planning: Collaborate with regional and functional teams to develop marketing plans, define objectives, prioritize … Campaign Management: Lead medium- to large-scale marketing campaigns from concept to launch. Measure and analyze performance, optimize for results, and ensure alignment with organizational goals and OKRs. Market & User Insights: Identify research needs, scope and manage user research projects, and synthesize insights to inform product and marketing strategies. Go-to-Market Execution: Assess market opportunities More ❯

Role: Senior User Researcher Location: Remote - Occasion travel to London or Leeds for workshops etc Duration: 6 Months Day rate: £(Apply online only) Umbrella Only Minimum of 5 years UK residency required Role responsibilities: Working on a " App Web to Native Transformation Alpha", collaborating closely with 2x IXDs and 1x UCD Lead. A mixture of primary and secondary research … prototypes to identify areas that could be improved dramatically by switching from web-based app to native-app code, and secondary will involve identifying all the existing findings/user needs we have regarding native capabilities, as well as conducting desk research on native user needs from wider mobile user research eg NNG. It's More ❯

Head of User-Centred Design - Defence Sector Location: Remote with occasional travel to Corsham Clearance: SC Contract Type: Contract, 4 months Rate: Circa £700 per day, Inside IR35. We are seeking an experienced Head of User-Centred Design (UCD) to lead the strategy, capability, and delivery of user-centred design across a high-impact defence programme. This … are designed, tested, and delivered to meet the unique needs of users operating in secure and mission-critical environments. Role Overview: You'll lead a multidisciplinary design function - spanning User Research , Service Design , Interaction Design , and Content Design - ensuring that every product and service is intuitive, inclusive, and effective. Working alongside engineering, product, and delivery teams, you'll … champion evidence-based design and embed user needs at the heart of every decision. Key Responsibilities: Set the vision, strategy, and standards for user-centred design across defence digital programmes. Build and lead a high-performing UCD team, nurturing skills in research, design, and accessibility. Oversee the delivery of design outcomes across multiple workstreams, ensuring alignment with More ❯

of the interview process includes a co-editing exercise and we will explain that during the interviews. Skills Expert: Content Strategy & Creation: Expertise in developing comprehensive content strategies, crafting user-centred content aligned with GDS standards, and optimising information architecture for improved usability and accessibility. Proficient in creating compelling content and online forms compliant with WCAG 2.2 AA and … GDS service standards. Intermediate: UX Design & User Research: Skilled in applying UX design principles such as user flows, wireframing, and prototyping to enhance digital products. Experienced in collaborating with UX researchers to gather user insights and feedback, informing content and design decisions to promote a user-centred design approach. Expert: Technical & Analytical Proficiency: Strong knowledge … of web languages (HTML, CSS) and CMS platforms, supporting website development and maintenance. Adept at managing website analytics tools, interpreting data to optimise content and user experience, and overseeing bug tracking and support ticket processes. Intermediate: Leadership & Collaboration: Proven ability to lead project planning and prioritisation, managing competing demands to deliver on time and within scope. Excellent interpersonal skills More ❯

of the interview process includes a co-editing exercise and we will explain that during the interviews. Skills Expert: Content Strategy & Creation: Expertise in developing comprehensive content strategies, crafting user-centred content aligned with GDS standards, and optimising information architecture for improved usability and accessibility. Proficient in creating compelling content and online forms compliant with WCAG 2.2 AA and … GDS service standards. Intermediate: UX Design & User Research: Skilled in applying UX design principles such as user flows, wireframing, and prototyping to enhance digital products. Experienced in collaborating with UX researchers to gather user insights and feedback, informing content and design decisions to promote a user-centred design approach. Expert: Technical & Analytical Proficiency: Strong knowledge … of web languages (HTML, CSS) and CMS platforms, supporting website development and maintenance. Adept at managing website analytics tools, interpreting data to optimise content and user experience, and overseeing bug tracking and support ticket processes. Intermediate: Leadership & Collaboration: Proven ability to lead project planning and prioritisation, managing competing demands to deliver on time and within scope. Excellent interpersonal skills More ❯

define the customer journey/s across digital and non-digital touchpoints as well as the operations, capabilities and technology needed to support it. Translate business inputs, customer insights, user requirements and high-level concepts into actionable service design solutions and step-by-step experiences, guiding teams from vision into detailed delivery Independently assess and own delivery of all … visual artefacts to communicate systems thinking. Bring experience beyond digital, including contact centres, expert advisory services, or other complex service environments Help plan, support and/or execute additional user research to ensure we are seeking right customer insight to aid business decisions A willingness to develop and present thoughtful, innovative service solutions that enhance and improve the … E2E experience, as it pertains to the user needs and business context you are trying to meet. Give and solicit feedback from others in the team to continually improve quality and understanding. Raise issues or opportunities to improve solutions, outcomes, process and quality as needed. Be ready to support with other design-related task requests such as research More ❯

commercial, running workshops and discovery sessions and keeping stakeholders aligned and up to date. What You'll Do: Own and manage the product backlog for your squad, writing clear user stories and prioritising features based on customer value and business impact. Lead sprint planning, stand-ups, and retrospectives, ensuring delivery is focused and efficient. Translate strategic goals into actionable … clear outcomes and measurable success criteria. Track progress against OKRs and ensure delivery aligns with roadmap and customer needs. Introduce new AI techniques to the team Conduct and interpret user research Validate decisions with qualitative and quantitative data Use insights to refine features and inform the roadmap What We're Looking for: Experience in a Product role (can More ❯

the Access Portal, focusing on improvements to bulk patient allocation, linked patient account processing, and the overall patient allocation workflow. Collaborate with the Business Analyst and Service Designer on user research and service design activities to refine requirements and develop new user stories. Ensure all development aligns as closely as possible with the boards digital standards. Conduct … functional testing of new and existing User Stories. Create and update business process diagrams and documentation for Power Automate Flows. Essential Skills and Experience: Proven experience as a Senior Developer with the Microsoft Power Platform, specifically including Power Apps, Power Pages, and Power Automate. Strong knowledge and practical experience with Azure DevOps for managing tasks, tracking progress, and adhering … to Agile development methodologies, including two-weekly sprints. Experience in implementing bug fixes and applying system improvements based on user-centric design principles. Ability to work effectively in a team and contribute to a project with strict timescales Strong experience in the Public Sector. Please apply by submitting your latest CV for immediate review by our Talent team. Thank More ❯

My client is looking for a Senior Software Developer with solid technology skills, but who is also passionate about improving outcomes and the user experience. Youll be reliable in your own deliverables but also curious about and offer innovative ideas to others in a mutli-disciplinary team. Our work culture is inclusive, modern, friendly, and democratic. We look for … Ways of working Developing digital solutions delivered to the GDS standard Demonstrable experience working on Agile environments Demonstrable experience working on product development environments based on observation, experimentation and user research Demonstrable experience working in multi-disciplinary/DevOps teams which include product owner/manager, UX designers, UX researchers, Developers, Platform engineers, etc Demonstrable experience working on More ❯

continuous improvement are core to how the team operates. This role suits someone who is confident in their technical delivery, enjoys solving complex problems, and is passionate about improving user outcomes. You'll work closely with designers, researchers, engineers, and product specialists to deliver high-quality, secure, user-centred digital services. Active SC clearance is required. Applicants without … current SC cannot be considered. Key Responsibilities Build high-quality digital services aligned with UK government service standards. Collaborate within Agile, multi-disciplinary teams (engineering, UX, research, product). Contribute to product discovery through observation, experimentation, and rapid feedback loops. Support continuous improvement with frequent releases and iterative delivery. Develop reliable, maintainable code and contribute to architecture discussions. Participate … in code reviews, debugging, testing, and DevOps practices. Essential Skills Ways of Working Experience delivering digital services in Agile environments. Strong background working in product-led, user-research-driven teams. Comfortable operating in high-paced delivery environments with frequent releases. Experience working within DevOps-driven, collaborative teams. Technical Skills Strong experience building and debugging systems in Golang . More ❯