others to understand their perspectives, needs and expectations. Exerts a positive influence on people using empathy, persuasion, and coaching. Takes a truly customer-centric approach, focusing delivery on their needs. Conveys complex or difficult messages with credibility and clarity. Proactively defines, manages, and executes plans through more »
others to understand their perspectives, needs and expectations. Exerts a positive influence on people using empathy, persuasion, and coaching. Takes a truly customer-centric approach, focusing delivery on their needs. Conveys complex or difficult messages with credibility and clarity. Proactively defines, manages, and executes plans through more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Leeds Building Society
improvements. Coach and mentor team members to develop their continuous improvement skills and capabilities. Coach and mentor the team members on designing customercentric journeys and development of process maps. Monitor and track progress of improvement projects, ensuring timely delivery of desired outcomes. What will you more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Project People
manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customercentric way is the core of what we do. The Portfolio Management Group is a centre of excellence, managing the MBNL Portfolio of more »